Clarification from the agency

Open to the Public

Systems Administrator

Information Services Division 

Salary: $99,995 - $102,423

This is a non-supervisory position.

Job Summary: 

This job is with the Information Services Division, Office of the Sergeant at Arms (SAA), U.S. House of Representatives (House). The Information Services division supports the mission of the SAA by procuring, deploying, maintaining and supporting all technological resources Information wit for the House Sergeant at Arms. Information Services staff collaborate with other House offices and other SAA divisions to select, implement and maintain robust and secure hardware and software solutions.

Incumbent supports all SAA technological resources. Duties include implementing hardware and software, administering Windows clients and servers, maintaining websites, databases and software applications, and providing technical support to the SAA end-user community.

Duties:

Typical duties include, but are not necessarily limited to:

• Deploys and upgrades computer hardware and software.
• Images and configures Windows clients and servers.
• Manages Active Directory objects.
• Manages NTFS permissions.
• Manages VMWare Vsphere virtual servers, including Windows firewalls.
• Troubleshoots advanced technical problems.
• Supports and administers a wide range of applications including SharePoint, ArcGIS, Appian, SQL Server and WebEOC.
• Manages telecommunications equipment, including iPhones and iPads.
• Supports Disaster Recovery and Business Continuity processes.
• Performs other duties as assigned

Conditions of employment

• USA Jobs Conditions of Employment

Qualifications

Job Requirements: 

• Bachelor’s degree or equivalent experience.
• Experience administering Windows client and server operating systems.
• Experience managing Windows firewalls.
• Experience administering Active Directory and NTFS permissions.

Preferred Qualifications:

• Bachelor’s degree in computer science or a related field and has at least 5 years’ experience supporting the duties of the job.
• Successfully completed Microsoft-certified network operating system training and achieved a passing grade on the related exam(s).

Skill Requirements: 

CORE

• Adaptability - Ability to deal calmly and effectively with high stress situations and work persistently when facing obstacles. Ability to work well in ambiguous situations, adjust quickly to change, and easily consider new approaches.
• Collaboration - Ability to foster a sense of unity and trust within teams, breaking down silos and promoting teamwork across departments. Ability to encourage and facilitate cooperation, pride, trust, and group identity. Skill in working with others to achieve goals.
• Communication - Ability to convey ideas and information to different audiences through verbal and written means. Knowledge of different writing techniques for different document types and purposes. Ability to create written documents that are complete, grammatically accurate, and technically sound. Ability to articulate ideas clearly through speech. 
• Customer Orientation - Values and delivers high quality, professional, responsive, and innovative service to internal and external customers. Builds and maintains effective customer relations that result in satisfaction; holds self and others accountable for quality outcomes. 
• Decision Making - Skill in making sound, well-informed, and objective decisions, taking into consideration the potential impact and implications of the decisions. Ability to commit to action even in uncertain situations. 
• Organizational Awareness - Knowledge of the structure, functions, and dynamics present within the U.S. House of Representatives and the SAA. Knowledge of relevant policies and procedures that govern the organization. Knowledge of how the SAA fits within the broader context of Federal agencies and how it contributes to government functioning. 
• Planning and Coordination - Ability to organize work, set priorities, and determine resource requirements. Ability to determine short- or long-term goals and strategies to achieve them. Ability to coordinate with others to accomplish goals. Skill in monitoring progress in relation to desired outcomes. 
• Problem Solving - Ability to identify problems; skill in determining accuracy and relevance of information. Ability to use sound judgment to generate and evaluate alternatives, develop effective solutions, and make recommendations. 

LEADERSHIP

• Leadership skills are not a requirement at entry for this job, but may be required at a later point to fulfill the duties of the job. 

SPECIALTY

• Congressional Awareness & Tact - Knowledge of the internal and external politics that impact the work of the organization. Ability to maintain a nonpartisan approach when addressing work and interacting with others. Knowledge of organizational and political reality and ability to act accordingly.
• Data Management/Information Management - Knowledge of principles, procedures, and tools involved in organizing and maintaining information and data. Ability to develop data warehouses and information management systems to improve the accuracy, integrity, accessibility, and security of data and information at the SAA.
• Information Security - Knowledge of the principles, methods, and tools for protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, or destruction in order to provide confidentiality, integrity, and availability. 
• Information Technology Expertise - Knowledge of information technology software and related industry practices to facilitate day-to-day SAA operations and the integration of information systems. Skill in ensuring information technology products, services, and practices comply with legal and regulatory requirements.

Work Schedule:

Full-time, permanent. Monday – Friday, 8:30 a.m. – 5:00 p.m.

Must be able to work outside of normal business hours - evenings and weekends may be required. 

Physical Requirements and Work Environment:

This job is based in a typical office environment. Actual weight handled varies, but the role involves handling items including books, documents, and equipment weighing up to 25 lbs. The incumbent should be capable of meeting physical requirements, which may include sitting, lifting, bending, crouching, walking, and standing.

Other Significant Factors:

• Job requires on-call support.
• Job requires local travel within the Washington, DC metropolitan area.
• Job may be required to report to work in all conditions.
• Job may require various shifts, extended hours or weekends.

 Applicant Instructions:

Qualified candidates should submit a resume and cover letter by 7:00 p.m. on September 4, 2026. Applicants will receive an email response indicating receipt of their cover letter and resume. Submission of these documents does not guarantee an interview.

Applicants will be considered without regard to race, color, national origin, religion, sex (including marital or parental status), disability, or age.

The SAA is an equal opportunity employer and is committed to building and maintaining an inclusive and diverse work environment. Employment with the U.S. House of Representatives is at-will. This position has been determined to be Non-Exempt from the overtime provisions of the Fair Labor Standards Act. 

Employment is contingent upon satisfactorily completing a criminal history records check.

A preemployment drug test is required for positions requiring a security clearance. 

Veterans’ Preference Information:

Hiring for this position is governed by the Veterans Employment Opportunities Act. 

Only applicants seeking veterans’ preference consideration should email saa.veoa@mail.house.gov for further information. Please note the word “Veteran” in the subject line and note the job title in the body of the email.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Candidates will be evaluated using a structured interview process.