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Management Analyst

Department of Veterans Affairs
Veterans Benefits Administration
Office of Mission Support

Summary

This position is located in a Department of Veterans Affairs, Veterans Benefits Administration, Office of Mission Support (OMS). The incumbent serves as Management Analyst within the Office of Security, Operations, Safety, Security, and Preparedness and Administration (OSSPA) Directorate.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$121,785 - $158,322 per year
Pay scale & grade
GS 13
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
101-OMS-13049382-27-ML-NBU
Control number
882783200

Duties

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Specific duties include:

  • Expert knowledge in programming, regulations, guidelines and processes in order to serve as a technical authority on VBA-wide forms and form letter lifecycle management.
  • Ensures VBA forms comply with statutory, regulatory, and policy requirements; identifies deficiencies and develops corrective action strategies.
  • Designs and implements process improvements using data-driven methodologies to reduce burden, streamline workflows, and increase operational consistency.
  • Leads analytical reviews of VBA printing, distribution, and mail operations to identify trends, inefficiencies, and cost-saving opportunities.
  • Prepares periodic spending summaries, briefing materials, and program updates for senior leadership, presenting findings and recommending alternative strategies to optimize resources. Conducts forecasting and scenario analysis to assess the impact of operational decisions on multi-program budgets. Evaluates funding requirements for emerging initiatives and advises leadership on resource implications, risks, and compliance considerations
Work Schedule: Full time, Monday through Friday 8 AM to 4:30 PM.
Compressed/Flexible: Not Available.
Telework: Not Available.
Virtual: This is not a virtual position.
Position Description/PD#: Management Analyst; 422580.
Relocation/Recruitment Incentives: Not Authorized.
Financial Disclosure Report: Not Required.

Requirements

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Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:09/08/2026.

TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

  • For a GS-13 position you must have served 52 weeks at the GS-12 level.
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:
GS-13 Grade Level:

Specialized experience is defined as experience equivalent to the GS-13 level in the Federal service related to all forms program, administrative issues directives, Forms Management, Publications and Mail program that supports VBA Central Office and the regional offices. Examples of specialized experience include:
  • Leads complex analyses involving regulatory compliance, Office of Management and Budget (OMB) requirements, Paper Reduction Act (PRA) implications, and cross-program impacts.
  • Develops agency-level recommendations to improve forms governance, usability, and digital transformation initiatives.
  • Oversees coordination of high-visibility forms initiatives involving multiple stakeholders across VA nationwide, OMB, and external entities.
  • The work requires consideration of overlapping program responsibilities, such as ensuring compliance with PRA requirements while coordinating with printing and distribution processes, or evaluating mail program costs alongside budget constraints. The incumbent must adapt analytical techniques to unique or changing circumstances and develop new methods or approaches to address emerging operational challenges.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: Position is sedentary

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no education substitute at this level.

Additional information

This is not bargaining unit position.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Click here for more information about ICTAP and CTAP eligibility.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information)

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • PROBLEM SOLVING - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
  • DECISION MAKING - Makes sound, well-informed and objective decisions; perceives the impact and implications of decisions; commits to action even in uncertain situations in order to assist customers and meet organizational goals; causes changes.
  • WRITTEN COMMUNICATION - Expresses facts and ideas in writing in a succinct and organized manner.
  • REASONING - Identifies regulations, laws, rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
  • PLANNING AND EVALAUTION - Determines objectives and strategies; coordinates with other parts of the organization to accomplish goals; monitors and evaluates the progress and outcomes of operational plans; anticipates potential threats or opportunities.
The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

This position will utilize a Structured Interview Assessment which includes a pass/fail score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the pass score to be considered. You will not be considered for the position if you score below the pass score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Veterans Benefits Administration

OUR MISSION: "To fulfill President Lincoln's promise to care for those who have served in our nation's military and for their families, caregivers, and survivors." How would you like to become a part of a team providing compassionate care to Veterans?

Agency contact information

Matthew Lyons
Phone
410-230-4400 X11225
Email
matthew.lyons@va.gov
Address
VBA Human Resources Center - Central Office
810 Vermont Ave NW
Washington, DC 20420
US

Visit our careers page

Learn more about what it's like to work at Veterans Benefits Administration, what the agency does, and about the types of careers this agency offers.

http://www.va.gov/jobs

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