Clarification from the agency

Open to current permanent Department of Veteran Affairs employees, current permanent Federal employees of other agencies and all US Citizens.

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Duties of this position are, but not limited to:

• Provides comprehensive administrative leadership while also completing reduced clinical workload within the assigned program.
• Oversees the daily operations of a small to moderate interdisciplinary team and ensures that all aspects of the program meet VA, VISN, and facility standards for service delivery, documentation, and quality of care.
• Responsible for planning, developing, and evaluating program activities, managing workflow, monitoring staff performance, and ensuring that clinical services are delivered efficiently and in alignment with evidence-based practice and regulatory requirements.
• Maintains an advanced clinical practice and carries a caseload appropriate for a GS-12 supervisory clinician.
• Independently conducting complex biopsychosocial assessments, formulating treatment plans, and providing a range of evidence-based therapeutic interventions to Veterans with diverse and often high-acuity needs.
• Applies specialized clinical knowledge to address psychosocial, behavioral, environmental, and systemic barriers that impact Veteran care.
• Ensures that clinical documentation is timely, accurate, and comprehensive, supporting continuity of care and adherence to Joint Commission, and VHA standards.
• Ongoing clinical involvement also serves as a model of professional practice for the staff they supervise.
• Provides clinical supervision and consultation to licensed and unlicensed social workers, including those seeking advanced practice licensure.
• Guide staff in managing complex cases, refining clinical skills, resolving ethical dilemmas, and improving care processes.
• Oversees staff productivity, coordinates assignments, manages leave and coverage, evaluates performance, and addresses performance or conduct issues when necessary.
• Effectively organize work, set priorities, and balance multiple administrative and clinical demands, ensuring that program goals and deadlines are met.
• Leads program development and quality improvement efforts. They review program data, evaluate trends, and use findings to improve workflow, expand services, and enhance the overall effectiveness of the program.
• Develops and implements policies, procedures, and practice guidelines, ensuring consistency with national directives and accreditation standards.
• Prepare required reports, manage budgetary needs, and coordinate with facility leadership to secure resources that support program sustainability.
• Represents the program and Social Work Service on committees, task forces, and workgroups at the facility, VISN, and national level.
• Maintain strong working relationships with internal clinical services and external agencies, facilitating coordinated care, referrals, and resource access for Veterans and their families.
• Provides expert consultation to interdisciplinary teams, leadership, and trainees-including medical residents- regarding complex psychosocial issues, VA policy, and program capabilities.
• Professional development and staff training are integral to the supervisory role.
• Provides orientation, coaching, and ongoing training to social work staff, fostering a culture of learning, ethical practice, and continuous professional growth.
• Support staff in maintaining clinical competencies and staying informed about emerging practices in social work and Veteran care.
• Additional duties may be assigned based on program needs and organizational priorities.

Work Schedule: Monday thru Friday, 8:00am-4:30pm or 7:30am-4:00pm
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact VHAVISN23EDRP@va.gov, the EDRP Coordinator for questions/assistance. Learn more
Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Ad-Hoc may be available
Virtual: This is not a virtual position.
Functional Statement #: 000000

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation/examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.
• Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/.
  • Exception. VHA may waive the licensure or certification requirement for persons who are otherwise qualified, pending completion of state prerequisites for licensure/certification examinations. This exception only applies at the GS-9 grade level. For the GS-11 grade level and above, the candidate must be licensed or certified. At the time of appointment, the supervisor, chief social work or social work executive will provide the unlicensed/uncertified social worker with the written requirements for licensure or certification, including the time by which the license or certification must be obtained and the consequences for not becoming licensed or certified by the deadline.
  • Failure to Obtain License or Certification. In all cases, social workers must actively pursue meeting state prerequisites for licensure or certification starting from the date of their appointment. Failure to become licensed or certified within the prescribed amount of time (3 years) will result in removal from the GS-0185 social worker series and may result in termination of employment.
  • Loss of Licensure or Certification. Once licensed or certified, social workers must maintain a full, valid, and unrestricted independent license or certification to remain qualified for employment. Loss of licensure or certification will result in removal from the GS-0185 social worker series and may result in termination of employment.
• Driver's License: A current, valid state-issued Driver's License is required for this position. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License.
• English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).

Grade Determinations:

Supervisory Social Worker, GS-12:

• Education and Experience. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.
• Licensure/Certification. Individuals assigned as Supervisory Social Workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.
• Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:
  • Ability to independently organize work, set priorities, and meet multiple deadlines.
  • Knowledge of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement.
  • Ability to ensure provision of clinical social work services.
  • Ability to provide staff training and development.
  • Skill in interpersonal relationships in dealing with employees, team leaders, and managers.

Preferred Experience: Prior leadership in housing programs, HUD-VASH, or similar case management teams; expertise in homeless services, VA systems, and housing first models; strong skills in supervision, collaboration and program coordination; familiarity with community resources and evidence based practices for serving homeless veterans.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-12.

Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Eligible applications will be reviewed and referred in the following order:

• Current permanent VA employees of the facility.
• All other permanent VA employees.
• Current permanent Federal employees of other agencies
• All other applicants.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.