This position is located at Departmental Offices, Treasury Common Services Center, Office of the Deputy Admin for Technology Services Operations. As a Supervisory IT Program Manager, you will be serving as a technical expert on IT infrastructure (telecommunications, operating systems, servers, office automation platforms, peripherals, commercial-off-the-shelf (COTS) products, databases, and applications).
Summary
This position is located at Departmental Offices, Treasury Common Services Center, Office of the Deputy Admin for Technology Services Operations. As a Supervisory IT Program Manager, you will be serving as a technical expert on IT infrastructure (telecommunications, operating systems, servers, office automation platforms, peripherals, commercial-off-the-shelf (COTS) products, databases, and applications).
All candidates who are:
(1) Current Treasury Department internal employees who are qualifying as Status Eligibles or currently serving on a Veterans Recruitment Appointment (VRA).; OR
(2) CTAP eligible
Advise on enterprise-wide program initiatives and troubleshoots individual systems as a means of supporting the Treasury Chief Information Officer (CIO).
Initiate, develop, implement, and maintain oversight, management, and support of IT infrastructure, including initial deployments, enhancements, and upgrades.
Assure the consistency in program outcome, adequacy, and success of Treasury IT infrastructure endeavors, including utilizing performance metrics to measure performance and assess user satisfaction.
All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time, your performance, conduct, and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary (or trial) period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding.
A one-year supervisory or managerial probationary period may be required.
Must successfully complete a background investigation.
All new hires will be required to comply with federal ethics laws. A review of financial or other interests may be conducted to determine if they create any real or apparent conflict of interests with official Treasury duties.
Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
Please refer to the "Additional Information" section for additional Conditions of Employment.
Qualifications
You must meet the following requirements within 30 days of the closing date of this announcement.
SPECIALIZED EXPERIENCE:For the GS-15 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service. Specialized Experience for this position includes:
- Management of enterprise platform operations and managed services program activities, including operational oversight, service delivery, and change and configuration management, AND
- Acquisition management, including preparing requirements and statements of work, evaluation of proposals, financial planning, cost analysis, and vendor performance management; AND
- Experience demonstrating strong customer service skills, such as managing escalations, preparing executive briefings and communicating with all levels of stakeholders.
The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resumé.
In addition to specialized experience, individuals must have IT-related experience demonstrating each of the nine competencies listed below.1. Attention to Detail, 2. Customer Service, 3. Decision Making, 4. Information Management, 5. Interpersonal Skills, 6. Oral Communication, 7. Problem Solving, 8. Teamwork, 9. Technical Competence
A structured interview may be used to determine if you meet the required proficiency levels.
TIME-IN-GRADE: In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-15, you must have been at the GS-14 level for 52 weeks.
TIME AFTER COMPETITIVE APPOINTMENT: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.
Education
Additional information
During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact on your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies.
OTHER INFORMATION:
We may select from this announcement or any other source to fill one or more vacancies.
This is a non-bargaining unit position.
A recruitment incentive may be offered.
Relocation expenses will not be paid.
We offer opportunities for telework.
This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).
Our comprehensive benefits are very generous. Our benefits package includes:
Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
Access to insurance programs that may be continued after you retire.
A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
A retirement program which includes employer-matching contributions.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resumé and required supporting documents. Please be sure that your resumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resumé may result in a "not qualified" determination.
Your application will be rated and ranked among others, based on your experience, education, training, performance appraisals and awards relevant to the duties of this position. Your application may be reviewed by a Subject Matter Expert.
Qualifications will be evaluated based on experience in your application relevant to the position's duties, as well as any education or training that may be qualifying.
Rating: Your application will be evaluated in the following areas: Attention to Detail, Customer Service, Decision Making, Information Management, Interpersonal Skills, Oral Communication, Problem Solving, Teamwork, and Technical Competence
A Structured Interview assessment: You will be interviewed about past experience or hypothetical situations.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
1. A resume: All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.)
Please limit your resume to two-pages. Applicants with resumes exceeding two-pages will be removed from consideration.
To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume.
It is suggested that you preview the online questionnaire, to ensure that your resume thoroughly describes how your skills and experience align to the criteria defined in the "Qualifications" section of this announcement and support your responses to the online questionnaire.
2. Vacancy question responses: All applicants are required to complete vacancy question responses by clicking the apply online button of this vacancy announcement.
3. Submission of any required documents identified below, if applicable: Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
CURRENT EMPLOYEES -- Documentation Relating to Your Federal Employment:
Submit a copy of your most recent SF-50 that indicates you are a current Treasury employee. The SF-50 must show competitive service as Tenure 1 or 2 (Block 24), Position Occupied as 1 - Competitive Service (Block 34), current Grade (Block 18) and Salary (Block 20). Applications without this information will not be considered.
If you are currently on a Veterans Recruitment Appointment (VRA) within Treasury, you must submit a copy of an SF-50 showing that. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge (Member 4) and any other applicable documents such as SF-15, VA letters, etc.
Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, you must submit a copy of an additional SF-50 showing this grade.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
Submit a copy of your most recent SF-50 that indicates you are a current TREASURY employee. IF you do not have a copy of your SF-50 that indicates this information, you must upload an explanation. Applications without this information will not be considered.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Are you unsure how to write your federal resume? We are here to help. The Treasury Recruitment Service regularly offers Writing Your Federal Resume training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, click here to go to our Career Information Sessions webpage.
Departmental Offices provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application:
-Log into your USAJOBS account (USAJOBS Login). A list of announcements in which you have applied is at the Welcome screen.
-Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status.
If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov.
Treasury Common Services Center, Office of the Deputy Admin for Technology Services Operations
Treasury Common Services Center
Parkersburg, WV 26101
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your résumé and, if applicable, your transcript(s) to verify that you meet the basic qualification requirements. This review will determine whether you advance to the next stage of the assessment process. The most qualified candidates may be invited for an interview. Following a tentative job offer, any required suitability and/or security background investigation will be conducted.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
1. A resume: All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.)
Please limit your resume to two-pages. Applicants with resumes exceeding two-pages will be removed from consideration.
To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume.
It is suggested that you preview the online questionnaire, to ensure that your resume thoroughly describes how your skills and experience align to the criteria defined in the "Qualifications" section of this announcement and support your responses to the online questionnaire.
2. Vacancy question responses: All applicants are required to complete vacancy question responses by clicking the apply online button of this vacancy announcement.
3. Submission of any required documents identified below, if applicable: Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
CURRENT EMPLOYEES -- Documentation Relating to Your Federal Employment:
Submit a copy of your most recent SF-50 that indicates you are a current Treasury employee. The SF-50 must show competitive service as Tenure 1 or 2 (Block 24), Position Occupied as 1 - Competitive Service (Block 34), current Grade (Block 18) and Salary (Block 20). Applications without this information will not be considered.
If you are currently on a Veterans Recruitment Appointment (VRA) within Treasury, you must submit a copy of an SF-50 showing that. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge (Member 4) and any other applicable documents such as SF-15, VA letters, etc.
Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, you must submit a copy of an additional SF-50 showing this grade.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
Submit a copy of your most recent SF-50 that indicates you are a current TREASURY employee. IF you do not have a copy of your SF-50 that indicates this information, you must upload an explanation. Applications without this information will not be considered.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Are you unsure how to write your federal resume? We are here to help. The Treasury Recruitment Service regularly offers Writing Your Federal Resume training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, click here to go to our Career Information Sessions webpage.
Departmental Offices provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application:
-Log into your USAJOBS account (USAJOBS Login). A list of announcements in which you have applied is at the Welcome screen.
-Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status.
If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov.
Treasury Common Services Center, Office of the Deputy Admin for Technology Services Operations
Treasury Common Services Center
Parkersburg, WV 26101
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your résumé and, if applicable, your transcript(s) to verify that you meet the basic qualification requirements. This review will determine whether you advance to the next stage of the assessment process. The most qualified candidates may be invited for an interview. Following a tentative job offer, any required suitability and/or security background investigation will be conducted.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
