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SUPPORT SERVICES SPECIALIST

Department of the Army
Army National Guard Units
Virgin Islands Army National Guard

Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This National Guard position is for a SUPPORT SERVICES SPECIALIST. This position is located at the Joint Force Headquarters in the Chief Information Office. The primary purpose of this position is managing, planning, and coordinating a variety of administrative support services , communication, correspondence, records management, mail and task management, procurement, budget, protocol, reports, personnel, and special programs.

Overview

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Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$61,722 - $80,243 per year
Pay scale & grade
GS 9
Promotion potential
9
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Excepted Service
Represented by a union
No
Drug test
No
Security clearance
Secret
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
VI-13043876-AR-26-019
Control number
881682700

This job is open to

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Clarification from the agency

Current National Guard member within the state for which this position is being advertised

Duties

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As a SUPPORT SERVICES SPECIALIST ,GS - 0342- 9, you will:

  • Records Management: Supports official records and information management programs and initiatives.
  • Implements records management with directorates and units within the installation and/or state. Coordinates with subject matter authorities/experts and records coordinators to ensure process is fully integrated with the organization's records management program.
  • Acts as a Records Manager for the agency's automated archive records management system, with organization-wide responsibility for ensuring the creation and preservation of official mission records throughout the installation and/or state.
  • Reviews and approves agency file plans for installation and/or state, ensuring compliance with and enforcement of National Archives and Records Administration (NARA), Dept. of Defense (DOD),and Dept. of Army (DA) policies and rules governing management information requirements under the Army records management system.
  • Freedom of Information Act / Privacy Act Program Management. Serves as the installation and/or state Privacy Act Officer and FOIA Officer.
  • Develops policies and procedures necessary for the effective administration of the Freedom of Information/Privacy Act (FOIA/PA) Program.
  • Ensures compliance with state and federal laws. Coordinates FOIA/PA requests with the installation and/or state Judge Advocate General (JAG) for a legal determination regarding releasable information.
  • Records Management Plans and Policy: Executes plans, policies, and objectives for automated records management program administration.
  • Recommends updates to policies and procedures to ensure compliance with established/approved/implemented directives.
  • Provides technical advice to management on maintenance and disposition of records.
  • Identifies areas of improvement based on policy issuance, higher-level directives, and new initiatives.
  • Conducts studies of installation and/or state to validate essential business operations processes performed, with a specific focus on information technology solutions and applications relative to electronic records management.
  • Interfaces with personnel within the same organization, local users, NGB, other agencies, and vendors in resolution of problems, recommendation of data base application changes and system upgrading or enhancements.
  • Provides interpretations of limited and/or conflicting regulations and guidance concerning database management and coordinates with appropriate personnel concerning the resolution of problem areas encountered.
  • Printing and Publications Management: Serves as an Assistant Printing and Publications Control Officer, responsible for providing guidance and input in order to carry out the provisions of the installation and/or state Publishing and Printing Program.
  • Assists in leading the installation and/or state Printing and Reproduction Program and/or Facility. Assists in the management of an electronic publishing facility as required. Serves as a point of contact for office and units who must meet printing and publishing requirements through outside agencies.
  • Implements state-wide policy for print management. Provides input for budget estimates for printing operations.
  • Serves as an subject matter expert in the management of the publications and forms development process. Implements policy for electronic and digital publishing, providing technical guidance to headquarters staff and subordinate headquarters and organizations.
  • Responsibilities include providing technical assistance to state staff and subordinate organizations with participation in special printing and publishing studies, work groups, meetings, conference and seminars, conducting evaluations and advice for electronic publishing matters.
  • Implements life cycle management and guidance on publications and forms, and provides review of new/revised administrative publications prior to signature.
  • Provides input to the installation and/or state field printing program regarding the limitations and capabilities of all types of commercial printer and multi-function devices (MFD).
  • Mail Management : Serves as the Assistant Mail Control Manager for the installation and/or state.
  • Oversees installation official mail operations to include unit official mailroom inspections, training for personnel who will be handling unit mail, post locator and re-direct mail services, official mail and distribution, and postage metering of all outgoing official mail.
  • Ensures Mail Operational Security and Safety Measures are established and enforced. Provides oversight of digital postal meters.
  • Fosters public relations with local United States Post Master for delivery of Official Mail to military installations. Oversees reporting of expenditures to the Military Postal System.
  • Performs other duties as assigned.

Requirements

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Conditions of employment

  • NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
  • This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement.
  • Selectee will be required to wear the military uniform.
  • Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
  • Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
  • Males born after 31 December 1959 must be registered for Selective Service.
  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a trial period.
  • Participation in direct deposit is mandatory.
  • Selected Reserve Incentive Program (SRIP): Acceptance of a Federal Technician Position of over 179 days in length will cause termination from the SRIP

Qualifications

Military Grades: E-5/SGT Thru E-7/ SFC

GENERAL EXPERIENCE: Experience, education or training in administrative, professional, technical, or other work that provided knowledge of support services. Knowledge of administrative methods and procedures used in planning and organizing work, and skill in dealing with others in person-to-person work relationships. Experience working with people from various levels and backgrounds to obtain their cooperation or compliance with procedures, rules, or practices. Experience using computer and automation systems.

SPECIALIZED EXPERIENCE: 1-year specialized experience, education or training equivalent to at least the next lower grade level. Must have experience, education, or training dealing with management principles and supervisory responsibility for support service functions required by type of position to be filled and the organization involved. Experience planning and directing a variety of clerical operations. Experience using methods and procedural steps, and working under general instructions to meet the objectives of support services programs.

Education

If you are using Education to qualify for this position,

You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Army National Guard Units

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

The National Guard is the oldest component of the Armed Forces of the United States. Since the earliest American colonial days, citizens have joined together for collective defense. We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join our National Guard team and serve your nation, your states and your community!

Agency contact information

Joyce Richardson
Phone
340-712-7717
Email
joyce.b.richardson4.mil@army.mil
Address
VI G6
RR#1 Box 9201
Kingshill, VI 00850-9731
US

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http://www.nationalguard.mil

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