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Program Analyst

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

The incumbent of this position is responsible for the day to day building operations and maintenance of leased administrative and clinical space for the Ann Arbor Veterans Health System. Incumbent will assist with the day-to-day management of facility operations and building operating systems supported by the VA. This position is located at the LTC Charles S. Kettles VAMC in Ann Arbor, Michigan.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$98,729 - $128,350 per year
Pay scale & grade
GS 12
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
50% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSR-13041306-26-DF
Control number
881462300

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Duties

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Duties may include, but are not limited to:

Building Management and Operations - 60%

  • Responsible for the day to day operation and maintenance of Ann Arbor Veterans Health Systems Community Based Outpatient Clinics.
  • Initiates and serves as the Contracting Officer's Representative (COR) for property leases and a variety of building maintenance and repair contracts and coordinates with a variety of service providers who perform work at the CBOC's.
  • Develops statements of work, contract specifications, and cost estimates for repairs and improvements to systems and services, monitor and evaluate contractor performance.
  • Evaluates, develops and recommends a course of action for coordination on decisions involving changes or alterations to facilities and utilization.
  • Will manage the work order system for all leased spaces to ensure VA provided maintenance is completed on a timely basis. Assist with the day-to-day management of facility operations and building operating systems supported by the VA. Regularly engage property owners/managers/contractors to review lease building systems to ensure they are functioning as designed and are in good working order; including HVAC, electrical, energy management, fire safety and plumbing.
  • Review actions and provide advice, guidance in compliance with current regulations to property lessor, facilities management, and executive leadership on immediate needs and future operations in comprehensive written reports and presentations. Advises the Chief of Facilities Management regarding assignment and use of facilities, regulatory requirements and directives and policies.
  • Will ensure all Environment of Care discrepancies involving facilities operations are addressed and completed through use of work orders or the building owner. Coordinate with individual facility governmental entities, maintain current working knowledge of local and federal code regulations including FDA, health department, energy management, CFR, OSHA, and FPMR (Facility Property Management Regulations) impacting building operations.
  • Responsible for facility plans to accommodate constantly changing missions, organizational realignments, activation of emergency operations, and assignment of new or additional equipment which in turn requires additional or different facility space
  • Establishes rapport with contacts to obtain information and to influence, motivate or persuade individuals and/or groups in the use and disposition of facilities. Serves as leader, organizing and directing operations, when studies and analyses are of such scope that they require a team effort.
  • Identifies facilities issues and coordinates with the Chief of Facilities Management on matters relating to disposal, retention, or maintenance.
  • Research, analyze, and prepare reports to Facilities Management and Planning to operate facility assets at their most effective level based on building conditions and life-cycle cost analysis
Administrative and Analysis- 30%
  • Reviews and certifies invoices for contract facility support for a variety of facility supportive vendors.
  • Analyzes and evaluates facility maintenance, security, and safety by determining specific requirements and implementing programs based on the needs, interests and level of detail needed to satisfy a wide variety of user requirements.
  • Provide reports, analysis, and recommendations to align with and positively impact future operations; apply analytical reporting to both existing and planned lease buildings to FMS, ELT, or appropriate service.
  • Prepare correspondence for the signature of Facilities Management and VA executive leadership addressing facilities and leasing program issues. Prepare various reports dealing with organizational and functional issues. Prepare and sign, in accordance with established supervisory policies, routine correspondence as directed.
Leasing- 10%
  • Initiates and serves as the Contracting Officer's Representative (COR) for property leases and a variety of building maintenance and repair contracts and coordinates with a variety of service providers who perform work at the CBOC's.
  • May be required to write supplemental lease agreements in order to meet current or future needs. Customer requirements must be cross-checked, analyzed and interpreted to obtain accurate, relevant information on factors such as clinical need, work flow, staffing,
    mission, location and type of equipment required to meet user needs for healthcare requirements/regulations, energy management, long-range and short-term building requirements, the host activity construction and maintenance program.

Work Schedule: Monday-Friday 0730-1600
Telework: This position is not authorized for telework.
Virtual: This is not a virtual position.
Position Description/PD#: Program Analyst/PD921630
Relocation/Recruitment Incentives: Not authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: Work is performed indoors in an office environment. There is considerable walking and climbing ladders and stairs to conduct investigative analysis on condition of facility equipment. Incumbent will regularly receive, store, and ship items up to 40lbs. Incumbent is expected to use hand tools and office equipment to maintain the facilities A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/28/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Developing statements of work, contract specifications, and cost estimates for repairs and improvements to systems and services, monitor and evaluate contractor performance; Researching, analyzing, and preparing reports to Facilities Management and Planning to operate facility assets at their most effective level based on building conditions and life-cycle cost analysis; Conducting research on a variety of technical and administrative support topics. Findings and recommendations of such research will be provided to supervisors, and or other FMS/VA officials; Initiating and serving as the Contracting Officer's Representative (COR) for property leases
    and a variety of building maintenance and repair contracts and coordinates with a variety of service providers who perform work at the CBOC's.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Interchange Agreement: Applicants must be eligible under the VA Interchange Agreement, having served continuously for at least one year in the other merit system under this interchange agreement. For more information regarding the VA Interchange Agreement please visit: https://www.opm.gov/policy-data-oversight/hiring-authorities/competitive-hiring/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position

Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Agency contact information

Deonte Flowers
Phone
2163080656
Email
Deonte.Flowers@va.gov
Address
Ann Arbor VA Medical Center
2215 Fuller Road
Ann Arbor, MI 48105
US

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https://vacareers.va.gov/

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