Skip to main content
U.S. flag
 

IT Specialist (NETWORK)

Department of Health and Human Services
National Institutes of Health
Office of Research Services (ORS), Office of Innovation and Information Technology (OIIT)

Summary

Ready to join our team? The Office of Innovation and Information Technology (OIIT) leads the management and development of information technology at the NIH by providing secure, well-managed operations and solutions for the 30 Divisions and 2500+ users. In this role, you will provide technical and administrative support for the local area network and data communication systems and networks.

Overview

Help
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$85,447 - $158,322 per year
Pay scale & grade
GS 11 - 13
Promotion potential
13
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
Yes
Security clearance
Secret
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Financial disclosure required
Yes
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
NIH-ORS-MP-26-13040223
Control number
881232900

Duties

Help
  • Serves as a technical expert in reviewing and implementing the ongoing network operations of network target architecture.
  • Participates in projects involving the application of digital communications techniques and common LAN technology, including base band and broadband media, switches, bridges and routers, media access protocols, and interfacing techniques.
  • Evaluates service-level agreements (SLAs) and quality performance measures (QPMs) annually and on an as needed basis to assess on-going applicability.
  • Serves as a technical liaison to other groups, ensuring effective communication of the organization’s capabilities, plans and needs.
  • Oversees IT and contractors’ responses to security audits and their corrective actions plans in order to meet HHS standards.

Requirements

Help

Conditions of employment

  • U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
  • Employment is subject to the successful completion of a background investigation, verification of qualifications, completion of onboarding forms, submission of required documents, and any other job-related requirement before or after appointment.
  • Applicants must meet all qualification requirements by the closing date of this announcement.
  • Males born after December 31, 1959 must be registered with the Selective Service.
  • The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers.
  • The NIH maintains a tobacco free work environment and campus.
  • Must be able to perform the essential duties of the position, with or without reasonable accommodation.
  • Based on your appointment, a one or two-year trial/probationary period may be required. A decision regarding your continued employment with NIH will be made as you near the end of this period.
  • If selected, you will be tested for illegal drug use; and during employment you will be subject to random, reasonable suspicion, and post-accident drug testing. Employment is contingent on a negative drug test result.
  • At the supervisor's discretion, this position may offer work schedule flexibilities: telework compressed schedules, flexible schedules.

Qualifications

In order to qualify for this IT Specialist (NETWORK), GS-2210, you must have IT related experience demonstrated by paid or unpaid experience obtained in either the private or public sector, and/or completion of specific, intensive training that demonstrates that you possess all of the following four competencies:

  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that you work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND

You must meet the following requirements as stated:

To qualify for this position at the GS-11 level you must meet one of the following requirements:
A. You must have completed a Ph.D. or equivalent doctoral degree, in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks, OR 3 full years of progressively higher level graduate education in one of the areas described above leading to such a degree;
OR
B. You must demonstrate in your resume that you have 1 (one) year of specialized experience equivalent to at least the GS-9 level in the federal service obtained in either the private or public sector typically gained in the IT field or through performing the following types of tasks: 1) Monitoring and performing network performance and diagnostics; 2) Performing routine troubleshooting of problems with network and communications services; 3) Installing network software fixes and upgrades.

To qualify for this position at the GS-12 level, you must meet the following requirement:
You must demonstrate in your resume that you have 1 (one) year of specialized experience equivalent to at least the GS-11 level in the federal service obtained in either the private or public sector typically gained in the IT field or through performing the following types of tasks: 1) Configuring servers and providing network administrative support for applications running on the network; 2) Troubleshooting problems with network and communications facilities and services; 3) Analyzing network traffic patterns for implementing security requirements for an IT network; 4) Installing network hardware and software fixes and upgrades; 5) Supporting network operations and security through the use of cloud and Operational Technology/Industrial Control Systems (OT/ICS) technologies.

To qualify for this position at the GS-13 level, you must meet the following requirement:
You must demonstrate in your resume that you have 1 (one) year of specialized experience equivalent to at least the GS-12 level in the federal service obtained in either the private or public sector typically gained in the IT field or through performing the following types of tasks: 1) Designing and integrating network systems with network infrastructure; 2) Troubleshooting problems with network and communications facilities and services; 3) Installing network hardware and software fixes and upgrades; 4) Defining security requirements for an IT network; 5) Instructing other IT Specialists in performing such work with networks.

You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay. Do not copy and paste the duties or specialized experience from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as knowing your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin before receiving an offer.

Preview application questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/13040223

Education

If you qualify based on education in lieu of specialized experience, you are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed and grades. Unofficial transcripts will be accepted in the application packages. Official transcripts will be required from all selectees prior to receiving an official offer. Click here for information on Foreign Education.

Additional information

  • Visit our Help Applying page for helpful information on the application process.
  • This position is designated as a "non-emergency/teleworker" position and the selected candidate will be considered a "non-emergency/teleworker" employee. In the event of a closure, you must be available to telework or request leave.
  • Military Spouses selected from this announcement will remain in their current duty location (i.e., the official duty station of the military service member.
  • If selected, you will be required to complete a Confidential Financial Disclosure Report, OGE Form 450 to determine if a conflict or an appearance of a conflict exists between your financial interest and your prospective position with the agency. This information is required annually. For information, visit the NIH Ethics website: https://ethics.od.nih.gov/fd.
  • If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: Reasonable Accommodation.
  • We may make additional selections for similar positions within the commuting area(s) of the locations listed through this vacancy announcement. By applying, you agree to have your application shared with any interested selecting official(s). Clearance of CTAP/ICTAP will be applied for similar positions.
  • If selected, you may be eligible to receive a salary above the minimum based on superior qualifications and/or a special need of the Government for your services. This applies to employees paid under the General Schedule (GS) and Federal Wage System (FWS) pay systems and is at the discretion of the hiring manager. A salary above the minimum must be approved before the appointment.
  • NIH may repay certain outstanding Federally insured student loans to facilitate the recruitment and retention of highly qualified people. Recipients will be determined on a case-by-case basis based on organizational need, specific case justification, and budget limitations.
  • A newly appointed or reappointed employee may receive service credit for prior work experience or active-duty uniformed service that otherwise would not be creditable for the purpose of determining his or her annual leave accrual rate. All creditable service must be directly related to the duties of the position being filled and decisions to allow for such credit must be finalized prior to the selectee's entrance on duty. Recipients will be determined on a case-by-case basis based on organizational need, specific case justification, and budget limitations.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies:

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Influencing/Negotiating
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

The position(s) advertised in this announcement are covered by the agency's Reemployment Priority List (RPL). RPL candidates will be rated, placed into one of the quality categories below, and referred to the hiring office, once veterans' preference is applied.
  • Qualified
  • Well Qualified
  • Best Qualified
Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.

Veterans' Preference only applies to Schedule A (disability appointment), HHS Reemployment Priority List (RPL) Eligibles, HHS Priority Reemployment List (PRL) Eligibles, and Veterans Recruitment Appointments (if applicable).

To be considered well qualified for the purposes of the Career Transition Assistance Program (CTAP)and the Interagency Career Transition Assistance Program (ICTAP), you must be able to satisfactorily perform the duties of the position upon entry and substantively exceed the basic qualifications by scoring at least 80 points on the assessment(s) and meet all eligibility, physical, medical, suitability, and all other requirements.

National Institutes of Health

The National Institutes of Health (NIH), a part of the U.S. Department of Health and Human Services, is the largest biomedical research funding organization in the world. NIH is made up of 27 Institutes and Centers, each with a specific research agenda, often focusing on particular diseases or body systems. NIH employs approximately 18,000 employees in varied occupations, all supporting research efforts that improve health and save lives. For more information on NIH's mission and goals, and its 27 Institutes and Centers, visit the NIH website.

Virtually explore the National Institutes of Health's (NIH) Bethesda campus, learn about scientific research, and get to know NIH community members who are working to help people live longer, healthier lives: https://www.nih.gov/virtual-tour/.

This position is located in the Division of Infrastructure, Office of Innovation and Information Technology (OIIT), Office of the Director, Office of Research Services, Office of the Director, National Institutes of Health (NIH), Department of Health and Human Services (DHHS).

Agency contact information

NIH HR Service Desk Branch C
Email
OHRCSDBRANCHCSRVDSK@od.nih.gov
Address
National Institutes of Health
6701 Rockledge Drive
Bethesda, MD 20892
US

Visit our careers page

Learn more about what it's like to work at National Institutes of Health, what the agency does, and about the types of careers this agency offers.

https://hr.nih.gov/working-nih/work-life

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.