This position is in the DoW Office of Inspector General, Office of the Chief Information Officer (OCIO). The incumbent is an IT specialist who serves as a technical advisor to OCIO leadership and performs duties an Application Product Manager. The incumbent will serve as the Microsoft 365 Product Manager responsible for supporting all programmatic aspects of the products operations, development, and sustainment.
Summary
This position is in the DoW Office of Inspector General, Office of the Chief Information Officer (OCIO). The incumbent is an IT specialist who serves as a technical advisor to OCIO leadership and performs duties an Application Product Manager. The incumbent will serve as the Microsoft 365 Product Manager responsible for supporting all programmatic aspects of the products operations, development, and sustainment.
Develops and maintains the Microsoft 365 software portfolio strategy, roadmaps, and release plans to align with DoW OIG mission objectives, ensuring solutions meet audit and compliance requirements.
Collaborates with internal and external stakeholders to gather and prioritize feedback for Microsoft 365, balancing input from CX (Customer Experience), UX (User Experience), customer support, and audit teams to drive continuous improvements.
Monitors market trends, technology advancements, and performance metrics for Microsoft 365 to recommend lifecycle decisions, enhancements, and innovative solutions that support federal audit standards.
Guides and oversees engineering and operations teams in planning and delivering Microsoft 365 initiatives based on best practices and established governance frameworks.
Manages financial performance, investment decisions, and compliance for Microsoft 365, ensuring return on investment, adherence to DoD and OIG policies, and alignment with federal IT regulations.
Position has been designated as Special Sensitive. Incumbent is required to obtain and maintain a Top Secret/SCI security clearance.
Males born after 12-31-59 must be registered or exempt from Selective Service (see http://www.sss.gov).
You may be required to complete a financial disclosure (OGE-450).
Incumbent is required to submit to urinalysis to screen for illegal drug use prior to appointment and is subject to random drug testing for the duration of service with DoW OIG.
Current DoW civilian employees are not required to submit to drug testing if moving from one Testing Designated Position (TDP) to another with no break in service, unless deemed appropriate on a case-by-case basis.
This position requires the selected candidate to obtain and maintain a DoW-approved baseline Cybersecurity certification, applicable workforce qualification requirements, and, if applicable, computing environment certificate.
The selected candidate must meet the certification requirements within six (6) months after entry on duty. Failure to do so may lead to removal from the Federal service.
The incumbent must adhere to the DoD Standards of Conduct.
Qualifications
Veterans' preference and traditional rating and ranking of applicants do not apply to positions filled under this announcement. All applicants who meet the minimum qualification requirements will be forwarded to the selecting official for consideration.
Basic Requirements: GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
and
Specialized Experience: Applicants must have one year (52 weeks) of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-13) or equivalent within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: demonstrated experience performing the following duties:
- Managing Microsoft 365 application.
- Coordinating with stakeholders to ensure mission value.
- Developing strategic product roadmaps.
- Knowledge and understanding of OIG practices and standards.
Paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social) is qualifying. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience.
Qualification and time-in-grade requirements must be met by the closing date of this announcement. Applicants who have held a non-temporary General Schedule (GS) position within the last 52 weeks must meet the time-in-grade restriction.
Additional Required Documents Information
Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: ICTAP does not apply to this vacancy announcement.
Military Spouse Preference (MSP) Eligible: If you are a Military Spouse Preference applicant, you must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist. If determined best qualified, you will be placed at that full performance level of the position.
Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
Education
Education cannot be substituted for experience at this grade level.
Additional information
If you have not previously completed a probationary period with the federal government in a similar position, you will be required to serve a 1-year probationary period.
This job opportunity announcement may be used to fill additional vacancies within 90 calendar days of the initial issue date of the referral list.
Telework availability will be based upon the mission requirements and supervisory determination.
PCS costs (moving expenses) WILL NOT be paid.
Recruitment, relocation, or retention incentives WILL NOT be authorized by the hiring official. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
Retired/Retiring Veterans: Please be aware that there is a 180-Day Restriction on Department of War (DoW) Employment of Military Retirees. A retired member of the Armed Forces may not be appointed to a civilian position in the DoW within 180 days after retirement unless the agency requests and is granted a waiver; the position is authorized special pay under 5 U.S.C. 3505; or a state of national emergency exists.
Interagency Career Transition Assistance Program (ICTAP) Priority Consideration:ICTAP does not apply to this announcement.
Position(s) may be filled by displaced Department of War (DoW) employees through the DoW Priority Placement Program.
Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the full performance level only.
You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
Resume: DO NOT include the following information: Classified or government sensitive information; social security number; photos of yourself; personal information, such as age, sex, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what you should leave out of your resume at USAJOBS.
All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-4434 for assistance.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job.
The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position.
Please follow all instructions carefully. Errors or omissions may affect your rating.
All qualified candidates will be evaluated on the following competencies:
Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ dfas.indianapolis-in.zh.mbx.ssc-cc@mail.mil
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
For this job announcement, the following supporting documents are required and must be received by the closing date of this announcement. Not all documents may apply to everyone.
Resume: Your resume showing relevant experience should include your name and contact information in addition to the following for proper determination to be made: where you worked, job title, series and grade, if applicable, duties and accomplishments for each position, employer's name and address, supervisor's name and phone number, starting and end dates (Mo/Yr), hours per week and salary. PLEASE NOTE: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at: Learn more about the new resume requirements. (cover letter optional).
SF-50(s): Current or former federal employees must submit your most recent SF-50. If your SF-50 does not show you meet time-in-grade requirements or competitive status eligibility, you must submit additional SF-50s for verification. If you fail to provide the required documentation, by the closing date of this announcement, you will not receive consideration.
Performance Appraisal: Current Federal employees must submit a copy of their most recent completed annual performance appraisal received within the past 18 months. The performance appraisal must include the final rating. If a completed performance appraisal does not exist, is incomplete or unavailable, you must submit an explanation as to why it is not available at the time of your application submission. Mid-year progress reviews will not be accepted.
Veterans' Preference Documentation: If claiming preference, you must submit a copy of your DD Form-214, "Certificate of Release or Discharge from Active Duty", showing the dates of active duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service, separation date and what the condition of discharge is thought to be. A Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" will be required if you are selected. If you do not have a copy of your VA letter, you can download it at VA.gov. https://www.va.gov/records/download-va-letters/
10-point preference and/or 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability. A Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" will be required if you are selected.
10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
NOTE: If you are a current federal employee in the competitive service, you are not able to use the VEOA eligibility. If you use this eligibility and you are a current federal employee in the competitive service, you will be marked ineligible.
See additional Required Documents information under Qualifications
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete Application Package. See required documents above.
Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
1. Follow the prompts to complete the assessment questionnaire and upload required documents.
2. Please ensure you click the Submit My Answers button to submit your application.
3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account, or your application will be incomplete.
If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Betty Carreiro at betty.a.carreiro.civ@dodig.mil ~ to obtain an alternative application.
DoW OIG - MISSION SUPPORT TEAM
4800 Mark Center Drive
Alexandria, VA 22350
US
Next steps
Once the online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application. The resume that you submit will be used to assess your qualifications for the job, and to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed. You will still be able to check your status by logging in to your USA Jobs account. After making a tentative job offer, we will conduct a suitability/security background investigation.
All information included in the resume and Occupational Questionnaire is subject to review and verification. HR will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. Applicants meeting the minimum requirements will be further evaluated by information provided in the Occupational Questionnaire. If, after reviewing your resume and/or supporting documentation, a determination is made that you have misrepresented your qualifications and/or experience, you may lose consideration for this position and, if you're already an employee, you may be subject to disciplinary action up to and including removal from federal service.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
For this job announcement, the following supporting documents are required and must be received by the closing date of this announcement. Not all documents may apply to everyone.
Resume: Your resume showing relevant experience should include your name and contact information in addition to the following for proper determination to be made: where you worked, job title, series and grade, if applicable, duties and accomplishments for each position, employer's name and address, supervisor's name and phone number, starting and end dates (Mo/Yr), hours per week and salary. PLEASE NOTE: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at: Learn more about the new resume requirements. (cover letter optional).
SF-50(s): Current or former federal employees must submit your most recent SF-50. If your SF-50 does not show you meet time-in-grade requirements or competitive status eligibility, you must submit additional SF-50s for verification. If you fail to provide the required documentation, by the closing date of this announcement, you will not receive consideration.
Performance Appraisal: Current Federal employees must submit a copy of their most recent completed annual performance appraisal received within the past 18 months. The performance appraisal must include the final rating. If a completed performance appraisal does not exist, is incomplete or unavailable, you must submit an explanation as to why it is not available at the time of your application submission. Mid-year progress reviews will not be accepted.
Veterans' Preference Documentation: If claiming preference, you must submit a copy of your DD Form-214, "Certificate of Release or Discharge from Active Duty", showing the dates of active duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service, separation date and what the condition of discharge is thought to be. A Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" will be required if you are selected. If you do not have a copy of your VA letter, you can download it at VA.gov. https://www.va.gov/records/download-va-letters/
10-point preference and/or 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability. A Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" will be required if you are selected.
10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
NOTE: If you are a current federal employee in the competitive service, you are not able to use the VEOA eligibility. If you use this eligibility and you are a current federal employee in the competitive service, you will be marked ineligible.
See additional Required Documents information under Qualifications
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete Application Package. See required documents above.
Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
1. Follow the prompts to complete the assessment questionnaire and upload required documents.
2. Please ensure you click the Submit My Answers button to submit your application.
3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account, or your application will be incomplete.
If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Betty Carreiro at betty.a.carreiro.civ@dodig.mil ~ to obtain an alternative application.
DoW OIG - MISSION SUPPORT TEAM
4800 Mark Center Drive
Alexandria, VA 22350
US
Next steps
Once the online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application. The resume that you submit will be used to assess your qualifications for the job, and to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed. You will still be able to check your status by logging in to your USA Jobs account. After making a tentative job offer, we will conduct a suitability/security background investigation.
All information included in the resume and Occupational Questionnaire is subject to review and verification. HR will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. Applicants meeting the minimum requirements will be further evaluated by information provided in the Occupational Questionnaire. If, after reviewing your resume and/or supporting documentation, a determination is made that you have misrepresented your qualifications and/or experience, you may lose consideration for this position and, if you're already an employee, you may be subject to disciplinary action up to and including removal from federal service.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
