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CUSTODIAL WORKER (HOUSEKEEPER)

Department of the Air Force
Air Combat Command

Summary


About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Shaw AFB Outdoor Recreation at Wateree.


Overview

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Accepting applications
Location
FEW vacancies in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$18.23 - $18.23 per hour
Pay scale & grade
NA 2
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Multiple Schedules
Travel Required
Not required
Appointment type
Permanent - Flexible
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
26-5WFSWOW035115
Control number
880138400

This job is open to

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Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

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Performs varying degrees of complexity in cleaning processes for Outdoor Recreation Facilities at Wateree, to include Cabins and RV Park but not limited to lodging units, common areas, office, bathhouse, laundry facility, etc. Demonstrates proficiency related to daily service, checkout, deep cleaning, and special project cleaning assignments based on program cleaning standards. Vacuums, sweeps, and mops floors; dust, polishes, cleans, and move furniture. Cleans walls, doors, ceilings, stand-up/ceiling fans, light fixtures, exterior of air vents, windows, sills, tracks, blinds and curtains. Remove trash, and replaces liners. Cleans washers and dryers and ensures machines are operational. Cleans common area spaces to include bathhouses, vending rooms and ice machines, laundry rooms, elevators, break rooms, walkways, corridors, stairwells, office spaces, lounges, storerooms and storage spaces. Places proper number of amenities in room to include consumables/nonconsumables, linen, kitchen, and bathroom. Removes and replaces bed linen, inspects mattresses and pull-out sofas, and moves/re-positions beds upon guest checkout, weekly, or at a guest's request. Cleans coffee makers, ice buckets, beverage kits, refrigerators, stove tops, cookware, utensils, cutlery, cups/glasses, plates, sinks, counters, ovens, ranges, cupboards, drawers, and microwaves to include proper programming of its respective clock/time. Ensures dishwashers are clean and in working condition. Cleans vanities, mirrors, hardware, cabinets/shelving, toilets, bathtubs/shower stalls, tile, and bathroom exhaust fans. Replaces bathroom terry and linens to include shower curtains. Ensures in-room guest directories are clean and organized; TVs are clean and programmed to proper channel and volume. Performs deep cleaning as required by program standards (e.g., on a scheduled basis and upon check-out of guests in "pet friendly" rooms and in rooms that had an ADA service animal), which includes, but is not limited to: defrosting the refrigerator, cleaning windows (inside and out), replacing and/or cleaning drapes, moving furniture and cleaning normally hidden areas, carpet cleaning (shampoo and/or spot treatment), cleaning walls/woodwork, and other such tasks. Counts, sorts, inspects, and prepares linen for operational use. Submits maintenance requests for items broken, defective, or in need of replacing. Perform basic, routine maintenance on vacuum cleaners by cleaning all areas and replacing filters as necessary. Maintains cleanliness, inventory, and organization of housekeeping carts and linen carts. Reports any damages or valuables (e.g. large amounts of cash, jewelry, or confidential/sensitive information) left out in the open by guests to the supervisor. Reports any activity that appears unsafe, illegal, or suspicious to the supervisor. Interacts professionally with guests and other team members, displays a positive attitude, utilizes effective communication skills, and assists guests to include answering questions concerning hotel facilities. Communicate with the front desk when identifying lost and found items by annotating all relevant information to facilitate retrieval of the item for that specific guest. Maintains key control for assigned key and reports any issues immediately to the supervisor.


If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13034079

Requirements

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Conditions of employment

  • This position requires the incumbent to complete a background investigation with favorable results.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/25/2026

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Ability to stand, walk, bend, kneel, and push or pull for up to 8 hours. Capability to lift or move items weighing 45-50 pounds (such as trash bags, buckets, and equipment). Thoroughness in noticing and cleaning dirty spots or missed areas. Basic understanding of how to handle cleaning supplies and chemicals safely.
Condition(s) of Employment: Satisfactorily complete a pre-employment physical is required due to heavy lifting/carrying requirements of up to 50 pounds and physical efforts of the position. Successful completion and favorable adjudication of applicable background investigation (Tier 1 Level) is required.

You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

  • Individual must fully meet qualification/eligibility/background requirements for this position.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
  • Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Air Combat Command

Thank you for considering employment with Air Force Services Non-Appropriated Funds (NAF).
Located about 40 miles east of Columbia, South Carolina, Shaw Air Force Base ranks as one of the oldest installations in the Air Force and is the home of the 9th Air Force Headquarters and the 20th Fighter Wing and is the largest combat F-16 fighting wing.
The Atlantic Ocean is 2 hours away with miles of beach available for vacation and recreational activities. To the east, Myrtle Beach and Charleston await you, with wonderful seasonal activities and great southern food. Go North to enjoy cool mountain breezes or go white water rafting.

Agency contact information

Shaw NAF HR Office
Email
20FSS.HRO@us.af.mil
Address
Shaw Community Services Flight
20 FSS/FSCN
504 Shaw Drive, Suite 2148
Shaw AFB, SC 29152-5028
US

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