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Management & Program Analyst

Department of Veterans Affairs
Immediate Office of the Assistant Secretary for Human Resources and Administration
Office of the Asst Secy for Human Resources and Admin

Summary

This position is located in the Department of Veterans Affairs (VA) Office of Human Resources and Administration/Operations, Security, and Preparedness Manpower Management Service (MMS). accountable, skilled and engaged workforce that provides excellent customer service to Veterans and their families. The MMS provides policy and oversight to ensure the VA has the right staffing levels and organizational structure to promote the most efficient and economical use of resources to meet the mission.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$106,437 - $138,370 per year

The salary range listed reflects the GS Rest of U.S. locality pay area. Upon selection, the salary will be adjusted based on geographical location

Pay scale & grade
GS 13
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CCLQ-13027961-26-HLS
Control number
879743000

Duties

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The primary purpose of this position is to serve as a management analyst to support the full range of the VA MMS portfolio of responsibilities. The incumbent assists managers by providing objective information to make administrative and programmatic decisions to improve effectiveness, resource efficiency and resource savings for all components of the VA. The incumbent regularly monitors data and processes to ensure compliance with VA policy and guidance. The incumbent participates in development of manpower staffing requirements determination models, studies or standards. The incumbent routinely works to process and coordinate actions for organizational or position change requests.

  • Responsible for conducting analysis and using authoritative data sources to develop and publish manning documents/business intelligence dashboards develop new staffing requirement standards or models; conduct studies; review and recommend decisions on organizational or position change requests. The MMS functions are critical to the VA's resource allocation process and evidence-based decision-making processes.
  • Supports all VA Central Office (VACO) Staff Offices and the Administrations by providing objective and independent analysis of the efficiency of organizational structure and position management.
  • Conducts independent analysis regarding manpower requirements needed to support success with the organizations' mission, function, and tasks. The incumbent supports the analysis required to maintain statistically sound standards and tools to be used across the VA to develop and implement staffing models or studies.
  • Conducts research, defines problem areas and causes, develops solutions, recommends solutions to an organization's leadership or designee and assists an organization's leadership or designee in implementing the recommendations.
  • Conducts research and analysis that are complicated by the need to consider and evaluate the impact of changes in regulatory and legislative requirements, long-range program goals, and relationships between officials and offices throughout the VA.
  • Develops innovative solutions to identified process and work limitations. Develops statistical and narrative data to support changes and recommendations.
  • Provides managers with methods and tools to quantify organizational outcomes, mission capability, process capability, and resource utilization effectiveness.
  • Prepares and presents briefings to managers on study findings and recommendations.
  • Provides technical leadership, advice, and assistance on highly complex, controversial, or precedent setting matters; and creative and imaginative solutions to challenging problems including high visibility programs, unusual urgent matters, or critical issues which require application of the full range of advanced scientific and experimental techniques.
  • Develops directives, procedures, and instructions for current and long-range manpower staffing requirements to meet the stated mission, functions, and tasks of the program under review.
  • Participates in validation of staffing models, standards, and studies resulting in authoritative manpower staffing requirements to be used in the develop of budget submissions and resource allocation decisions.
  • Proposes, builds, and edits functional taxonomy to facilitate the definition of manpower requirements.
  • Evaluates manpower studies to ensure compliance with VA policy, soundness, and consistency with manpower processes and procedures. Analyzes and evaluates program performance, recommending areas of additional study, and/or changes to existing programs that maximize program objectives.
  • Provides guidance to Administration and Staff Office functional managers and manpower management teams in the development of manpower standards and variances.

Work Schedule: Monday to Friday, 8:00am to 4:30pm
Compressed/Flexible: Available
Telework: Available
Virtual: This is not a virtual position.
Position Description/PD#: PD40175A
Financial Disclosure Report: Not required

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
As a condition of employment for accepting this position, you may be required to serve a one year probationary period or two year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your one year probationary period or two year trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/10/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to some former Federal employees applying for reinstatement, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade.

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 level in the normal line of progression for the occupation in the organization. Examples of specialized experience include:

  • Conducts research and analysis that are complicated by the need to consider and evaluate the impact of changes in regulatory and legislative requirements, long-range program goals, and relationships between officials and offices throughout the VA
  • Develops directives, procedures, and instructions for current and long-range manpower staffing requirements to meet the stated mission, functions, and tasks of the program under review.
  • Evaluates program and policy decisions that may have short- or long-term impact to customer resources.
  • Manages position data within the HRSmart manpower management module to include creation of positions.
  • Trains manpower management analysts working in the Administrations to ensure that their skills are continually updated.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: Resume must include job title and employer name, number of hours worked per week, start and end dates (including month and year), list of duties and responsibilities for each position held. In addition, if the experience was a federal position, you must list series and grade for each position held. Failure to include this information may result in an ineligible rating. A full year of work is considered to be 40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The employee works primarily in an office setting involving everyday risks or discomforts.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well qualified, applicants must meet the following qualifications: Expert knowledge of analytical models (manual and automated) and decision support tools for assessing the cost effectiveness of VA's Programs. Expert ability to use very complex, sophisticated models to simulate real world environments with many variables. Expert knowledge of decision support presentation methods and techniques in order to research, develop, compile, and edit briefings to be presented to all levels of leadership. Expert knowledge of organizational and functional roles and missions to establish and maintain personal contact with personnel at multiple levels (field units to the VA Central Offices), which requires a high level of tact and diplomacy in order to obtain information, coordinate analysis, and present results. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Local Commuting Area: The local commuting area for this position is defined as a radius of 50 miles from 810 Vermont Ave NW, Washington, DC 20420. This includes all locations that fall within a 50-mile driving distance .from 810 Vermont Ave NW, Washington, DC 20420.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration (HRA) at The Fair Chance Act.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:
https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following Competencies for this position:

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Decision Making
  • EA Interpersonal Skills
  • Flexibility
  • Influencing/Negotiating
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Problem Solving
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork
  • Writing



The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Narrative responses are not required at this time. If you are referred for consideration, you may be contacted for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

Area of Consideration: Eligible applicants will be reviewed and referred in the following order:

  • CTAP Eligibles

During the application process, you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Immediate Office of the Assistant Secretary for Human Resources and Administration

OUR MISSION: To fulfill President Lincoln's promise to care for those who have served in our nation's military and for their families, caregivers, and survivors. How would you like to become a part of a team providing compassionate care to Veterans?

Agency contact information

Heather Shipp
Email
heather.Shipp@va.gov
Address
Office of the Assistant Secretary for Human Resources and Admin
810 Vermont Ave
Washington, DC 20420
US

Visit our careers page

Learn more about what it's like to work at Immediate Office of the Assistant Secretary for Human Resources and Administration, what the agency does, and about the types of careers this agency offers.

http://www.va.gov/jobs

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