This position is part of the Division of Refuges Law Enforcement team. As a Program Assistant, you will be responsible for all aspects of the administration for the assigned program area. This will include answering incoming calls, reviewing incoming mail, proofreading outgoing correspondence, prepare materials of a highly technical nature, serve as timekeeper for the assigned program area, assist with travel arrangements, among other administrative duties.
Summary
This position is part of the Division of Refuges Law Enforcement team. As a Program Assistant, you will be responsible for all aspects of the administration for the assigned program area. This will include answering incoming calls, reviewing incoming mail, proofreading outgoing correspondence, prepare materials of a highly technical nature, serve as timekeeper for the assigned program area, assist with travel arrangements, among other administrative duties.
This Refuge Law Enforcement Program Assistant position is located within the Department of the Interior, U.S. Fish and Wildlife Service, Region 2, Office of Refuge Law Enforcement. One position will be filled from this vacancy announcement, there are multiple duty locations available, at the time of application, please indicate the duty stations you wish to be considered for.
At the full performance level (GS-07) the major duties of this position include, but are not limited to the following:
Handle incoming calls, visitors, and correspondence for Refuge Supervisors/Division Chiefs, providing information, directing inquiries, and ensuring urgent issues receive prompt attention.
Review, organize, and compile information needed to respond to requests from field offices, Regional and Washington Offices, and other partners.
Track deadlines by setting suspense dates, monitoring pending actions, and following up independently to keep work on schedule.
Prepare, proof, and edit correspondence and technical documents, ensuring accuracy, clarity, and consistency.
Serve as timekeeper for assigned program areas-verifying time entries, advising staff on codes and procedures, and resolving basic payroll issues.
Assist with Law Enforcement travel, preparing itineraries and travel vouchers for the Chief and Captains, ensuring adherence to federal travel regulations and proper supporting documentation.
Maintain office systems such as files, inventory, purchases, and equipment use, helping keep program operations organized and efficient.
Appointment subject to background investigation and favorable adjudication.
Males born after 12-31-59 must be registered for Selective Service.
Direct Deposit participation required.
Successfully pass the E-Verify employment verification check. To learn more, visit www.dhs.gov/EVerify/.
Must have and maintain a valid driver's license throughout employment.
Pre-employment and random drug testing are required due to access to sensitive law enforcement information and systems. You will not be appointed to the position if a verified positive drug test is received.
You may be required to wear a uniform and comply with the uniform standards. A uniform allowance will be provided.
You may be required to travel overnight away from home up to two nights per year. Travel may be required to attend training, and/or assist in meeting organization and implementation.
You may be required to complete training, obtain and maintain a government credit card with travel and purchase authority.
You must be at least 18 years of age or older to operate government vehicles.
*Additional Requirements located under qualifications*
Qualifications
Requirements Continued...
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated.
This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider:
your performance and conduct;
the needs and interests of the agency;
whether your continued employment would advance organizational goals of the agency or the Government; and
whether your continued employment would advance the efficiency of the Federal service.
Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated.
Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications:
All qualifications must be met by the closing date of this announcement-08/21/2026-unless otherwise stated in this vacancy announcement.
To receive credit for experience, your resume MUST state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.
Specialized Experience Requirement: you must have at least one full year of specialized experience comparable in scope and responsibility to the GS-06 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience is experience that equipped the applicant with the particular competencies needed to successfully perform the duties of the position. Examples of specialized experience for this position include: screening and answering telephone calls and determining which require personal attention; establishing, organizing, and maintaining files of correspondence, manuals, and other related information; reviewing correspondence and reports for proper format, grammar, punctuation, spelling and conformance with procedural instructions; gathering and assembling necessary supporting documentation for reports; and processing travel and payroll. You must include hours per week worked in your resume. You must include hours per week worked.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This position does not allow substituting education for experience.
Additional information
Additional vacancies may be filled using this job announcement.
Pay will vary based on duty location for which you're selected. First time hires to the Federal government normally start at the step 1 rate.
Please see the following pay scales for clarification on the annual pay rate for each duty station:
SALARY TABLE 2026-RUS (Jet and Indiahoma, OK; Alamo, TX; Las Cruces, Roswell, and San Acacia, NM; and Yuma, AZ)
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
Physical Demands: The work is sedentary, although there is some walking, bending and light lifting associated with the position. Some travel may be required at times, to attend training, and/or assist in meeting organization and implementation.
Work Environment: The work is an office environment and involves the normal risks and discomforts typical of an office.
All Department of Interior (DOI) employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, https://www.doi.gov/ethics/ethics-prohibitions.
The duties of this position are suitable for telework only during an emergency or natural disaster.
Relocation expenses will not be paid. Any travel, transportation, and relocation expenses associated with reporting for duty in this position willbe the responsibility of the selected employee.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of any additional assessment(s) required for this position.
Your resume must not exceed 2 pages. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.
Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service-connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into the following categories:
Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics):
Accountability
Attention to Detail
Customer Service
Decision Making
Flexibility
Integrity/Honesty
Interpersonal Skills
Learning
Reading Comprehension
Reasoning
Self-Management
Stress Tolerance
Teamwork
In addition to the application and application questionnaire, this position requires successful completion of the USA Hire Assessment, if required.
The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP). To be considered under CTAP/ICTAP, you must be well-qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required and must be submitted by 11:59 PM (EST) on 08/21/2026:
Resume which includes a list of all significant jobs held and duties performed, with dates in month-year format (include month/day/year format if needed for 52 weeks of experience), and indicate hours worked per week (or full-time). Your resume must clearly show how long you have held each grade/rank. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. Your 2-page resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements. If you have federal experience, you should include series, and grade for each position held, and if experience is part of a career ladder position, you must clearly distinguish the job duties and length of time working for each grade level. More information on how to write a Federal Resume: https://help.usajobs.gov/faq/application/documents/resume/what-to-include
Complete All Required Assessments.
All college transcript(s), if qualifying based on education. Please submit both undergraduate and graduate level transcripts, as applicable.
Veterans Preference Documentation, if applicable. Veterans must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (member 4 copy) or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you are a Disabled Veteran, Purple Heart Recipient, or Parent or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.va.gov/records/ or call 1-800-827-1000. If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active-duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
Interagency Career Transition (ICTAP) and Career Transition Assistance Plan (CTAP): You MUST submit proof of eligibility including 1) copy of the agency notice, e.g., RIF Separation Notice, Notice of Proposed Removal, etc.; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be well qualified. For more information visit: USAJOBS Help Center - Career Transition Programs (CTAP, ICTAP, RPL).
Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from all documents.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
Providing false or misleading information on your resume or supporting documentation may result in removal from consideration or other action consistent with applicable federal hiring regulations. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.
Please read the entire announcement and all the instructions before you begin an application. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the 08/21/2026 to receive consideration.
The application process is as follows:
Click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation. To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13029151
Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration.
Division of Human Resources
Division of Human Resources
500 Gold Avenue, SW Room 5222
Albuquerque, NM 87103
US
Next steps
You may check the status of your application at any time by logging in to your USAJOBS account as we will not be responding to inquiries about the status of applications as long as the system has been updated.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background checks, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources Office posting this announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required and must be submitted by 11:59 PM (EST) on 08/21/2026:
Resume which includes a list of all significant jobs held and duties performed, with dates in month-year format (include month/day/year format if needed for 52 weeks of experience), and indicate hours worked per week (or full-time). Your resume must clearly show how long you have held each grade/rank. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. Your 2-page resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements. If you have federal experience, you should include series, and grade for each position held, and if experience is part of a career ladder position, you must clearly distinguish the job duties and length of time working for each grade level. More information on how to write a Federal Resume: https://help.usajobs.gov/faq/application/documents/resume/what-to-include
Complete All Required Assessments.
All college transcript(s), if qualifying based on education. Please submit both undergraduate and graduate level transcripts, as applicable.
Veterans Preference Documentation, if applicable. Veterans must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (member 4 copy) or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you are a Disabled Veteran, Purple Heart Recipient, or Parent or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.va.gov/records/ or call 1-800-827-1000. If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active-duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
Interagency Career Transition (ICTAP) and Career Transition Assistance Plan (CTAP): You MUST submit proof of eligibility including 1) copy of the agency notice, e.g., RIF Separation Notice, Notice of Proposed Removal, etc.; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be well qualified. For more information visit: USAJOBS Help Center - Career Transition Programs (CTAP, ICTAP, RPL).
Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from all documents.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
Providing false or misleading information on your resume or supporting documentation may result in removal from consideration or other action consistent with applicable federal hiring regulations. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.
Please read the entire announcement and all the instructions before you begin an application. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the 08/21/2026 to receive consideration.
The application process is as follows:
Click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation. To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13029151
Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration.
Division of Human Resources
Division of Human Resources
500 Gold Avenue, SW Room 5222
Albuquerque, NM 87103
US
Next steps
You may check the status of your application at any time by logging in to your USAJOBS account as we will not be responding to inquiries about the status of applications as long as the system has been updated.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background checks, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources Office posting this announcement.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
