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Audiovisual Product Specialist

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

Serves as the primary Video Production Coordinator with backup responsibilities for print media. Serves as the primary Video Production Coordinator and provides photography video, audio visual support services, graphics, and products in support of administrative and public affairs purposes. Emphasis is on strong video and graphic design background to plan, coordinate and produce computer-generated video, electronic, graphic, photographic, presentation and print materials.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$74,678 - $97,087 per year
Pay scale & grade
GS 11
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
50% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSR-13030592-26-HYC
Control number
879720400

Videos

Duties

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The duties of the Audiovisual Product Specialist GS-1071 includes but is not limited to:

  • Develops video marketing campaigns/initiatives in support of Public Affairs and strategic communication needs.
  • Produces quality short and long video products for use in informational campaigns and for posting on internal facility monitors, social media, public webpage and other media.
  • Possess knowledge of video editing software to inserting photos, graphics and perform other post-production functions.
  • Meets with customers for all multi-media projects.
  • Plans and participates in the coordination of the assignment, and post critique of the assignment for evaluation purposes.
  • Manages staging of limited productions - video and photo shoots - including basic knowledge of sound, lighting, set design, and use of teleprompter application.
  • Creates, updates, and maintains facility library of all finished video products and video b-roll.
  • Coordinates with internal partners to support activities related to meetings, trade shows, conferences, and other collaborative events, and ensures the artistic integrity of each project.
  • Performs duties in a manner supportive of a safe and healthy work environment, and exercises safety precautions when exposed to dangerous objects, chemicals, extreme temperatures, etc.
  • Manages operation, storage and maintenance of all cameras, lenses and other accessories associated with those cameras.
  • Responsible for set up/tear down and operation of AV equipment when needed for large conferences, meetings and VANIHCS hosted events.
  • Facilitates customer service standards by providing a customer friendly environment and meeting timelines.
  • Develops and creates visual information products with PC / Mac platforms applying desktop publishing software program applications in the Adobe Creative Cloud, with expertise in InDesign and Illustrator and a working knowledge of Photoshop, Premiere Pro, Spark and Acrobat.
  • Operates multiple devices to create visual information products including Mac and PC hardware platforms, still photo and video capable digital cameras, large scale printers, and lamination machines, and other devices as needed.
  • Produces quality visual information products-fact sheets, brochures, newsletters, reports, presentations-using graphic design and formatting software.
  • Ability to use photo-editing software for basic tasks such as cropping, resizing, color adjustment, and formatting.

Work Schedule: Monday - Friday 08:00am - 04:30pm
Telework: This position may be authorized for telework on an ad-hoc basis in accordance with VA policies..
Virtual: This is not a virtual position.
Position Description/PD#: Audiovisual Product Specialist/PD917730
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/17/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.


INDIVIDUAL OCCUPATIONAL REQUIREMENTS
Education
Undergraduate and Graduate Education: Major study -- photography, radio or television production, motion picture production, or other fields related to the position.
Advanced training in a vocational school, technical institute, or art institute above the high school level in one of the fields listed above is creditable as general experience on a month-for-month basis.
OR
Specialized Experience: Experience in the actual type of work for which application is made (e.g. photography video, audio visual support services, graphics, computer-generated video, graphic, photographic, presentation and print materials)


GRADE DETERMINATION GS-11
1. Education: Applicants may substitute education for the required experience. To qualify based on education at this grade level, you must have an advanced degree directly related to the duties of the position.

  • PhD or equivalent doctoral degree, OR
  • Three full years of progressively higher level graduate education leading to such a degree,
OR,
2. Specialized Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Specialized experiences must meet all of the following:
  1. Designs/produces a wide variety of products in support of the communication initiatives using Adobe Creative Cloud, including InDesign and Illustrator;
  2. Manages staging of video and photo shoots (e.g. sound, lighting, set design, teleprompter); and
  3. Maintains facility library of all finished video products.
OR,
Combining Education and Experience. Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified.

Preferred Experience: Operation of drones and FAA drone license.
Applicants are highly encouraged to have an e-portfolio available for review if selected as a candidate for interview

You will be rated on the following Competencies for this position:
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work requires some physical exertion, such as long periods of standing or recurring lifting or moving of moderately heavy items like cameras, lighting and moving large printers. This is typical of work involving personal production or installation of exhibits, setting up and tearing down of video shoot locations, illustration work "on location," or on-site inspection or supervision of one or more phases of the production of a visual product.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The mission of VA Northern Indiana Health Care System is to provide coordinated, compassionate and comprehensive quality primary care, mental health services and extended care to veterans in a timely, accessible and cost-effective manner. The Fort Wayne Campus offers primary and secondary medical and surgical services. The Marion Campus offers a full range of psychiatry services, nursing home care, and extended care services. Primary care clinics are available at both campuses and at Community Based Outpatient Clinics (CBOCs) located in South Bend, Goshen, Peru, Huntington, and Muncie, Indiana and Defiance, Ohio.

Agency contact information

Henry Chen
Phone
646-894-1169
Email
Henry.Chen1@va.gov
Address
Northern Indiana HCS
1700 East 38th Street
Marion, IN 46953
US

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http://www.va.gov/jobs

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