Enterprise Support Specialists fill critical support roles across the organization, delivering a range of services incl. project/program/resource management, process improvement, customer service, and executive-level support.
Summary
Enterprise Support Specialists fill critical support roles across the organization, delivering a range of services incl. project/program/resource management, process improvement, customer service, and executive-level support.
As an Enterprise Support Specialist for the CIA, you will leverage your analytical, organizational, and detail-oriented expertise to design and implement customized support solutions that enable mission success across organization. To excel in this role, you should possess a strong background in organizational management, proven problem-solving capabilities, exceptional customer service skills, adaptability in dynamic environments, effective communication, and the ability to foster collaborative relationships.
You must be physically in the United States or one of its territories when you submit your resume via MyLINK.
You must be registered for the Selective Service, if applicable.
You must be a U.S. citizen and at least 18 years of age (dual-national US citizens are eligible).
You must be willing to move to the Washington, DC area.
You must successfully complete a thorough medical and psychological exam, a polygraph interview, and a comprehensive background investigation.
For further information, please visit: https://www.cia.gov/careers/how-we-hire/
Qualifications
Minimum Qualifications
Interested candidates should be passionate about the ideals of our American republic, committed to upholding the rule of law and the U.S. Constitution, and committed to improving the efficiency of the Federal government. Hiring decisions will not be based on race, sex, color, religion, or national origin.
Experience in one or more of the following areas:
Project/Program Management
Business Administration
Executive Assistant/Administrative Support
Customer Service
Process Improvement
Resource Management
Contract Management
Communications
International Studies
Experience using information technology tools, e.g., Microsoft Suite, SharePoint, etc
Excellent organizational and time management skills, including the ability to multi-task and prioritize to meet competing deadlines
Promote and practice the highest standards of professional conduct
Be able to demonstrate:
Initiative
Agility
Customer service skills
Effective communication
Critical thinking skills
Organizational skills
Interpersonal effectiveness; ability to work as part of a team and independently
Equivalent federal government or military experience
Four (4) or more years of administrative/office experience
Education
Associates degree
At least a 3.0 GPA on a 4.0 scale is preferred, but exceptions are made for extenuating circumstance
Additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This post is for viewing purposes only. To get started, please visit https://www.cia.gov/careers/, where you can read more about this position and express your interest in up to four jobs. Upon expressing your interest, you will be taken to MyLINK, which allows you to submit your resume and job rankings and provide basic information about yourself.
After you express interest for up to four positions on cia.gov/careers, a CIA recruiter may contact you for further discussion if your qualifications meet our needs. See the MyLINK FAQs on our website for more information.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This post is for viewing purposes only. To get started, please visit https://www.cia.gov/careers/, where you can read more about this position and express your interest in up to four jobs. Upon expressing your interest, you will be taken to MyLINK, which allows you to submit your resume and job rankings and provide basic information about yourself.
After you express interest for up to four positions on cia.gov/careers, a CIA recruiter may contact you for further discussion if your qualifications meet our needs. See the MyLINK FAQs on our website for more information.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
