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Management Analyst

Department of Veterans Affairs
Veterans Health Administration
South Texas Veterans Health Care System (STVHCS)

Summary

The Management Analyst position is in San Antonio, Texas in the Community Living Centers (CLC) and the Geriatric Evaluation Management Clinics (GEM) within the South Texas Veterans Health Care System (STVHCS). The incumbent is responsible for administrative functions within CLCs and GEM clinics. This shall include fiscal, personnel, program and supply management.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$62,629 - $81,423 per year
Pay scale & grade
GS 9
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time - Monday-Friday, 7:30am-4:00pm
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CAZM-13028411-26-LAH
Control number
879462100

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Duties

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Duties may include but are not limited to:

  • Knowledge of various methods of data gathering and analysis to include but not limited to development and administration of general clinical practices and applications, flowcharting or work processes and organizational design.
  • Knowledge of administrative regulations and operating procedures to perform management studies, identifies potential problem areas and recommends changes in existing management systems or operations.
  • Ability to establish and maintain effective working relationships, to include the ability to communicate both orally and in writing with individuals from a wide variety of educational and cultural backgrounds.
  • Skill in application of fact-finding and investigative techniques; oral and written communications; and development of presentations and reports.
  • Responsible for management of resources including authorized FTE, overtime, and fund control points to ensure that resources are within established ceilings and guidelines.
  • Identify workload trends and perform statistical analyses to determine resource needs and projections to accurately compile analyze and prepare management reports such as the AIMS and Labor Mapping for fiscal and data validation purposes.
  • Manages all CLC and GEM clinic Electronic Inventory Lists (EIL) for equipment by inventories; entering into VISTA all purchased equipment, new equipment, replacements, transfer of equipment, and turn in of equipment.
  • Advises management of equipment replacement dates; coordinates with Bio-Med for repair/replacement; and coordinates equipment loans/trials.
  • Works with the GEC AO in the development of proposals and new CLC/GEM programs, ensuring that they are consistent with both system and service mission and goals.
  • Assists with data collection, compilation, and graphic display of data. This may include completing pre-survey questionnaires, updating and revising policy and procedure manuals, and assuring that patient and CLC program records and maintained appropriately.
  • Prepares all CLCs and GEM clinics program reports and contributes to the Business Plan and other report(s) as needed.
  • Works with the GEC AO in the development of proposals and new CLC/GEM programs, ensuring that they are consistent with both system and service mission and goals. This may include a thorough cost analysis and identification of budget, space, FTE, equipment and supply requirements.
  • Coordinates CLC quality improvement activities with GEC AO, Quality Improvement (QI) Coordinator, and Infection Control Nurse. Assists with data collection, compilation, and graphic display of data.
  • Delegated as CLC Program Safety Officer, ensuring compliance with established safety policies and ensures that personnel receive the appropriate safety training.
  • Delegated GEC Automated Data Processing Applications Coordinator (ADPAC), the Systems Administrator for AccuCare, and is responsible for evaluating the accuracy of data assuring that hardware, software and network resource components are working, and reported to GEC leadership.

Work Schedule: Monday-Friday, 7:30am - 4:00pm
Telework: Not available
Virtual: This is not a virtual position.
Position Description/PD#: Management Analyst/PD1593A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: A pre-placement physical examination may be required, depending on the needs of the organization.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/14/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.


You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge and understanding of health services administration principles, including long-term care concepts, organizational behavior, financial management, and the application of statistical methods to support decision-making; Knowledge of VA policies and procedures related to VA mission, goals, and the operations of Geriatrics and Extended Care (GEC) programs; Knowledge of budgeting concepts and procedures, including and understanding of principles of cost benefit analysis to analyze the effect of programs or organizational changes on GEC and medical center costs, fund control points and time and leave costing; Oral and written communication skills for preparing status reports, policies, memorandums, and for maintaining positive and effective interactions with all services involved in extended care operations; Knowledge of Total Quality Improvement/Quality Management principles in healthcare and the ability to assist with data entry and analysis of TQI metrics within the department; and Ability to identify, analyze, and resolve problems using sound judgement and effective conflict-resolution strategies. OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successful completion of a master's or equivalent graduate degree, successfully completed two (2) full years of progressively higher level graduate education leading to such a degree, LL.B or J.D. if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position.. OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have combinations of successfully completed graduate-level education (beyond the first year) and specialized experience, as described above, to meet the total requirements. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The position requires considerable movement throughout the STVHCS and on occasions with affiliated learning centers.

Work Environment: The work is performed primarily in an office setting but may require performance of work responsibility in patient care areas. Inherent in all work environments is the necessity for positive marketing, confidentiality of information, and of meeting outcomes. All interactions, in all environments with all others, will be respectful and held in strict confidence.


For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Failure to provide transcripts may result in non-referral of your application if education cannot be verified.

NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The South Texas Veterans Health Care System (STVHCS) is comprised of two inpatient campuses: the Audie L. Murphy Memorial VA Hospital in San Antonio and the Kerrville VA Hospital in Kerrville, Texas. The STVHCS serves one of the largest primary service areas in the nation, with 35 counties, and is part of the VA Heart of Texas Veterans Integrated Service Network (VISN 17), with offices located in Arlington, Texas. Providing a service to Veterans with a working staff of more than 5900 employees, South Texas provides health care services for 114,000 Veterans. The STVHCS is a facility providing primary, secondary and tertiary health care in medicine, surgery, psychiatry, and rehabilitation medicine. It also supports a 90 bed Extended Care Therapy Center, a 30-bed Spinal Cord Injury Center, and a Geriatric Research, Education and Clinical Center. Affiliated with UT Health San Antonio, the system has an active ambulatory care program with numerous satellite outpatient clinics.

Agency contact information

Latasha Holmes
Email
Latasha.Holmes1@va.gov
Address
Audie L Murphy Memorial Veterans Hospital
7400 Merton Minter Boulevard
San Antonio, TX 78229
US

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