About the position: This position will be assigned to the e Information Tickets and Tours at Hill AFB, UT
This is a Flexible position, with weekly hours ranging from 0-40.
Recruitment and Retention Incentives may be authorized.
About the position: This position will be assigned to the e Information Tickets and Tours at Hill AFB, UT
This is a Flexible position, with weekly hours ranging from 0-40.
Recruitment and Retention Incentives may be authorized.
Please see the "Who May Apply" section under the Qualifications section.
The purpose of this position is to assist in evaluating the effectiveness of Information Ticket and Tours (ITT) program and recreation activities and recommends changes to increase participation. Assists in transportation, supplies and equipment in support of tours. Greets guests, answers telephones, answers patrons' questions and gives personal Ticket and Tour counseling. Performs limited planning of a variety of tour activities, Schedules availability of tours and books tours through applicable established Blanket Purchase Agreements (BPA's). Assist in coordinating tours, monthly calendar of events and reservations to base personnel or party plans. Responsible for opening, closing and securing building at night prior to start and end of work duty tour. Writes publicity for activity o include monthly calendar. Collects fees for tours and tickets. Completes cashiers report and makes deposits. Types a variety of letters, reports, tabular and statistical materials, messages and similar correspondence from rough draft, including specialized or non-technical subject's peculiar to the activities and programs of the Information Ticket and Tours operation. Examples may include but are not limited to: purchase orders, work orders, check requests, inventories, requestions, staff summaries, entertainment contracts, personnel action requests and publicity. Responsible for maintaining all records including paper files as well as electronic files. Other duties required may include overnight lodging arrangements in conjunction with overnight tours. Assist customers booked on tours, to be aware of surroundings. Knowledge on local and surrounding areas in do far as local attractions and directional guidance. Performs other related duties as assigned. Position is a position of trust.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13030183
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/19/2026
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Must have experience which provides a working familiarity with the routines and procedures followed in group activities or programs and a practical knowledge and/or experience of recreation activities, equipment, rules and procedures which involves recreational work in the area of specialty in which the position is assigned. Must have the ability to communicate both orally and in writing. Must possess skill in dealing with the public. Experience in clerical work which demonstrates the ability to type, file, customer service, handling cash and credit card transactions is desirable.Successful completion of a security background check is required.
This is a drug testing designated position. The incumbent is subject to random testing for drug use.
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 08/19/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
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