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Supervisory Management and Program Analyst

Department of Homeland Security
Immigration and Customs Enforcement
Homeland Security Investigations (HSI)

Summary

Organizational Location: This position is located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Homeland Security Investigations (HSI), in Huntsville, Alabama.

Overview

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Accepting applications
This job will close when we have received 50 applications which may be sooner than the closing date. Learn more
Location
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$130,987 - $170,289 per year
Pay scale & grade
GS 14
Promotion potential
14
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - To attend meetings and conferences
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
Yes
Security clearance
Top Secret
Position sensitivity and risk
Special-Sensitive (SS)/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Financial disclosure required
Yes
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
OPM-ICE-13025570-MP-ER
Control number
878962900

Duties

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As a Supervisory Management and Program Analyst, you will perform the following duties:

  • Exercise supervisory and managerial authority over a team of subordinate staff or subordinate supervisors, planning, organizing, and directing their work; establishes program goals, priorities, and deadlines; and ensures work complies with agency policies while fostering a collaborative and productive work environment.
  • Conduct formal performance appraisals, provides constructive feedback, resolves personnel issues, identifies training and developmental needs, mentors staff, and makes recommendations to higher-level management on personnel actions such as promotions, disciplinary actions, and awards.
  • Oversee the allocation and utilization of personnel, budget, and equipment, tracking expenditures, addressing resource gaps, and ensuring compliance with budgetary constraints.
  • Serve as an expert analyst conducting comprehensive studies and evaluations to assess and improve the effectiveness of agency programs, operations, and management processes, applying a wide range of qualitative and quantitative methods to analyze complex issues, identify trends, and propose solutions.
  • Design and conduct broad and complex management studies; develops and implements program evaluation frameworks, identifying meaningful performance indicators, designing data collection methodologies, and applying advanced statistical techniques to evaluate program outcomes.
  • Integrate data from multiple sources to provide actionable insights and inform decision-making at the senior leadership level; summarizes findings in comprehensive reports, briefings, and presentations.
  • Evaluate program accomplishments against established goals, assesses compliance with agency policies and regulations, and develops recommendations to address gaps or inefficiencies, including evaluating the impact of new or modified legislation on agency programs and resources.
  • Prepare long-range and short-range planning guidance, develops resource allocation strategies, and conducts continuous appraisals of resource utilization.
  • Plan, organize, and direct team-based studies requiring collaboration across organizational lines, negotiating with management to accept and implement recommendations.
  • Serve as a subject matter expert on program evaluation and management practices, conducting training, developing standard operating procedures, and advising leadership on best practices for improving program operations.

Requirements

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Conditions of employment

  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
  • Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).
  • Complete the initial online assessment and USA Hire Assessment, if required.
  • One-year supervisory probationary period may be required.
  • Must meet Time-In-Grade requirements.
  • A pre-employment drug test will be required.
  • If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
  • DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
  • All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
  • Incentives may be authorized; however, this is contingent upon funds availability.
  • Pre-employment physical required: No
  • Bargaining Unit Position: No
  • Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
  • Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.

Qualifications

Specialized Experience, GS-14:
Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-13 level in the Federal service that included experience that includes at least 3 of the following duties:

  1. Leading or supervising a team of analysts or professional staff, including assigning work, evaluating performance, and developing employees;
  2. Conducting complex studies or evaluations of programs or operations using both qualitative and quantitative analytical methods;
  3. Developing findings and recommendations from multiple data sources for presentation, reports or briefings to senior leaders; and
  4. Managing resources such as budgets, staffing, or equipment, including planning allocations and tracking spending

Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: All current or former Federal employees must provide a copy of their SF-50 (you may need to submit more than one), "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted).

All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

This job does not have an education qualification requirement.

Additional information

Promotion Potential: This position is at the full performance level.

Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation for Top Secret as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

Supervisory Probationary Period: This is a supervisory position. Under provisions of the Civil Service Reform Act, first time supervisors and/or managers will be required to serve a 1-year probationary period. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.

Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
(https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information)

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Accountability
  • Customer Service
  • Decisiveness
  • Flexibility
  • Interpersonal Skills
  • Problem Solving
  • Resilience



The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

In accordance with the Executive Order 14170 issued Jan. 20, 2025, and the CHCO Memorandum Merit Hiring Plan issued May 29, 2025, this application includes four short answer narrative response questions. Responses of no more than 200 words should be submitted as part of the application questionnaire in a text box provided for each. (Additional instructions are included on the application.)

Consideration will be given to performance appraisals and incentive awards as an indicator of quality of prior experience; no points will be assigned.

Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration.

To preview the assessment questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13025570

For Competitive Merit Promotion and Veterans Employment Opportunities Act (VEOA) Applicants: The highest rated candidates will be referred to the hiring agency.

For Noncompetitive Appointment Eligibles: All qualified candidates will be referred to the hiring agency.

Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions (you must submit a DD214-member copy 4).

Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: http://www.opm.gov/rif/employee_guides/career_transition.asp

Immigration and Customs Enforcement

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws, safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

Immigration and Customs Enforcement (ICE) is the principal investigative arm of DHS and the second largest investigative agency in the Federal government. Created in 2003 through a merger of the investigative and interior enforcement elements of the U.S. Customs Service and the Immigration and Naturalization Service, ICE now has more than 20,000 employees in more than 400 offices in the United States and 46 foreign countries around the world. ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to www.ice.gov.

View Common Definitions of terms found in this announcement.

Agency contact information

STAFF ACQUISITION (ASB)
Email
SAG-Mailbox@OPM.GOV
Address
HOMELAND SECURITY INVESTIGATIONS
500 12th Street SW
Washington, DC 20536
US

Visit our careers page

Learn more about what it's like to work at Immigration and Customs Enforcement, what the agency does, and about the types of careers this agency offers.

https://www.ice.gov/

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