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Morale, Welfare & Recreation Operations Manager

Department of the Navy
Commander, Navy Installations Command
CNRSE Naval Station Mayport N922
This job announcement has closed

Summary

This position is assigned to the Fleet and Family Readiness; Commander, Navy Region Southeast; Naval Station Mayport, FL. The incumbent serves as the Morale, Welfare and Recreation (MWR) Operations Manager of a large installation for Fleet and Family Readiness (FFR) Programs within Commander, Navy Region Southeast (CNRSE). This position has the responsibility for assisting the MWR director in leadership, direction, management, productivity and cost effectiveness of MWR Programs.

Overview

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Job closed
Open date: 07/31/2026
Closed date: 07/31/2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
Yes—You may qualify for a relocation incentive in accordance with agency policy.
Salary
$90,000 - $110,000 per year
Pay scale & grade
NF 4
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Secret
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
MYPT-26-13026277
Control number
878861500

This job is open to

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Clarification from the agency

This position is currently open to CNIC Employees only.

Duties

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In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

MAJOR DUTIES AND RESPONSIBLITIES:

A. TECHNICIAL OVERSIGHT:

  • Assists the MWR Director in the management, control, development, coordination and execution of assigned programs.
  • Serves as the principal advisor and authority on matters impacting MWR programs.
  • Provides advice, guidance and recommendation to the MWR Director.
  • Works with managers and the MWR Director on site unique policies pertaining to operations of MWR activities.
  • Ensures the overall achievement of the most equitable, fair, cost efficient and effective approaches to operating the various activities and programs.
  • Integrates plans into non-appropriated fund annual budgets.
  • Plans and submits division financial (appropriated and non-appropriated funds) budgets to the MWR Director for approval and operates within those parameters, unless otherwise directed.
  • Responds personally to complex and delicate problems having implications on overall policies and procedures.
  • Formulates and monitors application of policies for administration and management of MWR facilities and services.
  • Plans, organizes and develops department internal control systems for cash and merchandise and ensures they are in effect.
  • Works with the MWR Director on changes and revisions to instructions and policy directives and provides interpretation of existing policies as necessary.
  • Assists managers in planning and forecasting operational requirements in addition to performance of all program delivery.
  • Documents deficiencies and operational problems and initiates corrective action and management strategies.
  • Identifies, on a continual basis, areas for potential improvements or more efficient services and establishes objectives toward that end.
  • Works with the MWR Director to prepare long range plans to ensure supplies, equipment, funds and facilities are available to efficiently operate programs.
  • Ensures compliance with comprehensive fire, safety, sanitation, security, environmental and occupational health programs.
  • Analyzes budget execution to ensure maximum benefit is received from financial resources without sacrificing efficiency or violating established resource management system procedures.
  • Analyzes financial data, reviews budgets, and submits reports and recommendations.
B. ADMINISTRATION:
  • Assists the MWR Director in the management, control, development, coordination and execution of assigned programs.
  • Serves as the principal advisor and authority on matters impacting MWR programs.
  • Provides advice, guidance and recommendation to the MWR Director.
  • Works with managers and the MWR Director on site unique policies pertaining to operations of MWR activities.
  • Ensures the overall achievement of the most equitable, fair, cost efficient and effective approaches to operating the various activities and programs.
  • Integrates plans into non-appropriated fund annual budgets.
  • Responds personally to complex and delicate problems having implications on overall policies and procedures.
  • Formulates and monitors application of policies for administration and management of MWR facilities and services.
  • Plans, organizes and develops department internal control systems for cash and merchandise and ensures they are in effect.
  • Reviews and analyzes programs continuously, conducts activity visits to ensure activities maintain equitable and consistently high standards of performance and customer service in the management and operation of their programs.
  • Aggressively works towards the achievement of meeting program standards and achieving accreditation status.
  • Identifies, on a continual basis, areas for potential improvements or more efficient services and establishes objectives toward that end.
  • Works with the MWR Director to prepare long range plans to ensure supplies, equipment, funds and facilities are available to efficiently operate programs.
  • Executes studies to evaluate the adequacy of current equipment, facilities and services.
  • Assists in the development of standards and specifications for new or renovation type construction projects.
  • Ensures compliance with comprehensive fire, safety, sanitation, security, environmental and occupational health programs.
  • Analyzes budget execution to ensure maximum benefit is received from financial resources without sacrificing efficiency or violating established resource management system procedures.
  • Analyzes financial data, reviews budgets, and submits reports and recommendations.
  • Ensures all staff adheres to authorized methods of acquisition.
  • Assumes the duties of the MWR Director in his or her absence.

Requirements

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Conditions of employment

  • Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
  • Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
  • May be required to pass pre-employment examinations.
  • A valid State driver's license is required to operate motor vehicles.
  • Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be a US Citizen to obtain a SECRET Security Clearance
  • May be required to work varied work schedules to include nights, weekends and holidays.
  • Occasional travel of less than 10% percent may be required.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.


A qualified candidate must possess the following:

  • Extensive experience and knowledge of MWR mission, vision, functions.
  • Ability to develop a thorough understanding of the MWR Director's philosophies, priorities, preferences, and objectives in order to conduct in-depth, comprehensive analysis relating to actions, projects, and programs; provide recommendations; and make decisions from an overall executive standpoint.
  • Knowledge of the goals, principles and techniques of recreation program delivery.
  • Knowledge and skill in applying analytical and evaluative methods and techniques.
  • Ability to plan, conduct and document a variety of comprehensive studies and reports.
  • Knowledge of MWR organizational structure and relationships, in order to support numerous management programs, and to integrate, fully coordinate, balance, and monitor a wide variety of complex projects, actions, and initiatives for the MWR Director.
  • Ability to assess, coordinate, evaluate, and integrate the work of others into products that effectively reflect the MWR Director's position on a wide variety of management and mission-related issues.
  • Knowledge of effective group relationships and interpersonal skills.
  • Ability to deal with a variety of people in structured and unstructured situations.
  • Ability to define, develop, discuss, and coordinate difficult problems, tactfully and with much flexibility.
  • Skill in written and oral communication to provide information papers, documentation of analysis, reports, and correspondence, and to participate in briefings, conferences, and operational meetings.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.

RELOCATION:

  • NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest.

KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT

  • Males must be registered or exempt from Selective Service. https://www.sss.gov/register/
  • Selectee must be determined suitable for federal employment.
  • Selectee may be required to successfully complete a probationary period.
  • Selectee is required to participate in the direct deposit pay program.
  • Social Security Card is required.
  • Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment.
  • A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.

NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

Education

This position does not have a positive education requirement.

Additional information

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to:

  • Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
  • Stability of Federal Civilian Service
  • People with passion for doing work that matters
  • Quality of Work Life Balance

Some positions have special requirements- Position is a non-critical, sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.- Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.- Salary is dependent on experience and/or education.- For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

This announcement may be used to fill additional vacancies within 90 days of closing date.

The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to MILL_CNIC_NAF_EEO@navy.mil to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.

This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Commander, Navy Installations Command

About Fleet and Family Readiness

MISSION

We provide world class programs that support Fleet, Fighter and Family Readiness and improve quality of life.

OUR GUIDING PRINCIPLES

  • Straight Talk
  • Value People
  • Encourage Innovation
  • Good Stewardship
  • Mission Integrity

FLEET AND FAMILY READINESS

Commander, Navy Region Southeast Fleet and Family Readiness is responsible for policy development, resourcing, and oversight of quality of life programs for Navy Sailors and their families. FFR enables a ready Navy force by providing the following programs and support office functions:

  • Morale, Welfare and Recreation (MWR)
  • Child and Youth Programs (CYP)
  • Fleet and Family Support Program
  • Family and Unaccompanied Housing
  • Galley Programs

The integration of programs within FFR is designed to optimize individual programs and their joint operations. The organization of these programs by functional specialty enables staff at all levels of the organization to be selected for their expertise in specific functional areas and enables programs to focus solely on the best delivery of services. Our business processes are continuously monitored for operational effectiveness to ensure our customers receive the highest quality of service.

Agency contact information

Amanda Urmanic
Email
amanda.n.urmanic.naf@us.navy.mil
Address
NAVSTA Mayport
414 Massey Ave
Jacksonville, FL 32228-0048
US

Visit our careers page

Learn more about what it's like to work at Commander, Navy Installations Command, what the agency does, and about the types of careers this agency offers.

http://www.navymwr.org

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