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Supervisory Management & Program Analyst

Department of Veterans Affairs
Veterans Benefits Administration
Veterans Benefits Administration- Education Service

Summary

This position is located in the Department of Veterans Affairs, Veterans Benefits Administration (VBA) Education Service within the, under the Program Management Program section, Policy and Procedures division within the Legislative Strategy, Development, and Implementation section.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—"This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position."
Remote job
No
Relocation expenses reimbursed
No
Salary
$143,913 - $187,093 per year
Pay scale & grade
GS 14
Promotion potential
14
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Other
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
101-13024311-26-JW-NBU
Control number
878747300

This job is open to

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Clarification from the agency

This vacancy is open only to current, permanent (career/career conditional) employees of the Education Service and CTAP-eligible. For purposes of this job announcement, Fiduciary Hub bargaining unit employees in the commuting area are considered facility employees.

Duties

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Specific duties include:

  • Provides guidance and technical direction to the Legislative Development and Implementation team.
  • Responsible for coordinating, developing, and drafting Education Service views on Congressional bills (including working directly with the Office of Financial Management on cost estimate on said bills, when relevant); preparing written and oral testimony for Congressional hearing witnesses; and preparing reference materials for Congressional hearing witnesses. These assignments may build on work done outside the department and government by and for the Department of War and the Department of Education.
  • Works with other Education Service and VA staff to ensure that Congressionally mandated reports and Congressionally tracked reports are completed; coordinates research, development, and drafting, as relevant and appropriate.
  • Responsible for developing legislative proposals for the President's legislative agenda (including working directly with the Office of Financial Management on cost estimate on said proposals, when relevant). When a legislative proposal would affect more than the Education business line, works with representatives of other services in the Veterans Benefits Administration to ensure that education legislative proposals complement those of other business lines.
  • Ensures that the organization's strategic plan, mission, vision, and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans, and work products and services. Identifies and integrates internal and external issues affecting the immediate organization, such as those involving technical and administrative factors. Integrates the work of a team where each member contributes a portion of the analyses, facts, information, proposed actions, or recommendations; and/or ensures consistency of interpretation, judgment, logic, and application of policies.
  • Identifies, distributes, and balances workload and tasks among employees in accordance with established workflow, skill level, and/or occupational specialization. Makes adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks; and ensures each employee has an integral role in developing the final team product.
  • Maintains program and administrative reference materials, project files, and relevant background documents and makes available policies, procedures, and written instructions from the supervisor. Maintains current knowledge to answer questions from team members on relevant Education Service and VA procedures, policies, directives, etc.
  • Prepares reports and maintains records of work accomplishments and administrative information, as required, and coordinates the preparation, presentation, and communication of work-related information to the supervisor.
  • Researches, learns, and applies a wide range of qualitative and/or quantitative methods to identify, assess, analyze, and improve team effectiveness, efficiency, and work products.
  • Plans short and long term work assignments for staff, distributing work and ensuring a balanced workload among subordinates. Oversees projects and programs, resolves work problems presented by subordinates, interprets policies and procedures, develops goals and objectives for section, and makes decisions on work-related issue.
  • Plans and schedules work to be accomplished by subordinates. Provides subordinates the requirements and descriptions of the work to be performed and tracks progress. Sets priorities and quarterly and annual goals. Resolves work problems presented by subordinates and recommends or implements ways to improve production/quality of work in the unit.
  • Incumbent works under the general direction of the Assistant Director for Policy and Program Development of the Education Service. Exercises a broad latitude of authority and judgment consistent with known policies.


Promotion Potential: None
Work Schedule: Full-time, Monday through Friday
Compressed/Flexible: Available
Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Management & Program Analyst; PD330930
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
This is not a bargaining unit position

Requirements

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Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
  • Selected applicants will be required to complete an online onboarding process
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/04/2026.

TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

  • For a GS-14 position you must have served 52 weeks at the GS-13 level.
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and
GS-14 Grade Level:
  • Specialized Experience: Planning and developing work assignments; oral and written communications; presentations and briefings to external and internal audiences; development of policies and practices for staff and field personnel; researching best practices and making adjustments based on research and analysis.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is primarily sedentary, although some slight physical effort may require.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

No Education Substitution

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Accountability
  • Customer Service
  • Decisiveness
  • Flexibility
  • Interpersonal Skills
  • Problem Solving
  • Resilience
  • Conflict Management - Manages and resolves conflicts, grievances, confrontations, or disagreements in a constructive manner to minimize negative personal impact.
  • Influencing/Negotiating - Persuades others to accept recommendations, cooperate, or change their behavior or opinion. Resolves points of difference by finding mutually acceptable solutions through compromise and agreement.
  • Manages Resources - Selects, acquires, stores, and distributes resources such as materials, equipment, or money.
  • Partnering - Develops networks and builds alliances. Collaborates across boundaries to build strategic relationships and achieve common goals.
  • Planning and Evaluating - Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
  • Supervision: Ability to manage and/or supervise (plan, organize, direct, control, review, etc) the work activities of subordinates.
  • Oral Communication: Conveys ideas, facts, and presentations orally in a clear and convincing manner to internal and external contacts.
  • Written Communication: Skill in preparing briefing papers and presentations for Congressional and internal/external stakeholders.
  • Skill in Program and Organizational Analysis: Skill in program and organizational analysis principles, methods, and interpersonal relations practices. The ability to apply those skills in the development of new approaches for planning, integration, and evaluation of the Department's programs.
  • Analytical Thinking: Solves problems/issues quickly and effectively, involving a methodical step-by-step approach to thinking; breaks down complex problems into single and manageable components and considering each part in detail; Makes a systematic comparison of various alternatives; Notices discrepancies and inconsistencies in available information; Identifies a set of features, parameters, or considerations to take into account.
  • Knowledge of Laws, Regulations and Policies: Knowledge of applicable laws, regulations, policies and procedures in order to conduct studies, briefings, and prepare written communications to improve the operation of these programs.
  • Representation: Ability to represent the organization in a professional manner in-person, in writing and in virtual environments.
  • Collaborate: Ability to collaborate with each division and team within the organization to ensure effective communication among business and technical authorities.


Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Veterans Benefits Administration

OUR MISSION: "To fulfill President Lincoln's promise to care for those who have served in our nation's military and for their families, caregivers, and survivors." How would you like to become a part of a team providing compassionate care to Veterans?

Agency contact information

James Williams III
Phone
410-605-7000
Email
James.Williams14@va.gov
Address
VBA Human Resources Center - Central Office
810 Vermont Ave NW
Washington, DC 20420
US

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Learn more about what it's like to work at Veterans Benefits Administration, what the agency does, and about the types of careers this agency offers.

http://www.va.gov/jobs

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