Join the Maritime Administration (MARAD) as our senior Web Designer and lead the strategy, design, and modernization of enterprise web and digital products. You'll collaborate with agency leadership to create secure, accessible, and user-centered digital experiences that improve public engagement, support mission delivery, and shape the future of MARAD's online presence.
Summary
Join the Maritime Administration (MARAD) as our senior Web Designer and lead the strategy, design, and modernization of enterprise web and digital products. You'll collaborate with agency leadership to create secure, accessible, and user-centered digital experiences that improve public engagement, support mission delivery, and shape the future of MARAD's online presence.
Yes—This position may be eligible for situational telework. Telework approval will be determined by your immediate supervisor or manager following the agency’s telework policy and guidance. If participating in the telework program, you will be required to sign a telework agreement detailing agency telework policy requirements, working conditions, and expectations for the position.
Lead strategy, architecture, design, development, and continuous improvement of MARAD's enterprise websites and digital products, ensuring they align with organizational goals and customer needs.
Design and implement user-centered digital experiences by leading user research, information architecture, usability testing, and accessibility initiatives that improve how customers access information and services.
Develop and maintain secure, accessible, and high-performing web solutions by applying modern web technologies, accessibility standards, security requirements, and digital governance best practices.
Serve as the agency's senior technical advisor on web and digital initiatives, providing guidance to leadership, collaborating with stakeholders, and translating business needs into effective technical solutions.
Lead and coordinate the work of developers, designers, content authors, and contractors to deliver innovative, scalable, and mission-focused digital solutions.
The ideal candidate is an innovative digital leader who enjoys solving complex challenges and creating user-centered web experiences. They excel at translating organizational goals into practical digital solutions, collaborating with diverse stakeholders, and balancing usability, accessibility, security, and technology to deliver modern, high-quality digital products.
Must meet specialized experience stated in Qualifications section
Submit application and resume online by 11:59 PM EST on the closing date
Required documents must be submitted by the closing date.
CONDITIONS OF EMPLOYMENT:
As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
your performance and conduct;
the needs and interests of the agency;
whether your continued employment would advance the organizational goals of the agency or the Government; and
whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service.
BACKGROUND INVESTIGATION: A background security investigation is required for all selected individuals. Appointment will be subject to the applicant’s successful completion of the security investigation and favorable adjudication. Failure to meet these requirements will be grounds for termination.
PROBATIONARY PERIOD: You must complete a one-year probationary period (unless already completed).
TIME-IN-GRADE: Federal applicants must have served 52 weeks at the next lower grade in the competitive or excepted service in the executive branch to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F.
Qualifications
To meet the minimum qualifications for this position, you must meet the specialized experience qualifications for the grade at which you are requesting consideration.
To qualify for the Grade 13, you must have at least one year of experience equal or equivalent to the GS-12, it must include:
Experience developing, maintaining, or enhancing websites or digital products that support organizational or customer needs.
Experience applying user experience (UX) information architecture, usability, or web design principles to improve digital products and customer experience.
Experience ensuring web or digital products complies with accessibility standards, privacy requirements security requirements, or organizational policies (such as Section 508, WCAG, or comparable industry standards).
To qualify for the Grade 14, you must have at least one year of experience equal or equivalent to the GS-13, it must include:
Experience leading or serving as a senior web, digital, or technical professional responsible for translating organizational goals, customer needs, business priorities, or mission requirements into functional web or digital product solutions.
Experience leading or directing user experience (UX) strategies, information architecture, user research, or design activities that improve the usability, accessibility, or effectiveness of web or digital products.
Experience ensuring web or digital products comply with applicable accessibility standards, security requirements, privacy requirements, or organizational policies (such as Section 508, WCAG, security frameworks, or comparable industry standards).
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
Digital Product Strategy, Web Architecture & Technical Leadership - Knowledge of digital product strategy, enterprise web architecture, and modern web technologies sufficient to translate organizational goals into effective digital solutions, establish technical direction, and provide leadership for the design, development, implementation, and continuous improvement of enterprise web and digital products.
User Experience (UX), Information Architecture & Digital Design - Knowledge of user experience principles, information architecture, user research, and digital design practices sufficient to develop intuitive, accessible, and user-centered web experiences that improve navigation, usability, and customer engagement.
Digital Governance, Accessibility, Security & Compliance - Knowledge of accessibility standards, security principles, privacy requirements, and digital governance practices sufficient to develop and maintain secure, compliant, and accessible web and digital products while ensuring adherence to organizational and applicable regulatory requirements.
For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4
All applicants must meet all qualification requirements by the closing date of this announcement.
Education
This job does not have an education qualification requirement.
Additional information
This announcement may be used to fill additional positions if similar vacancies occur within 90 days of the issue date of the referral certificate.
The Fair Chance to Compete for Jobs Act prohibits the Department of Transportation and its Operating Administrations from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Transportation by email at, FairChanceAct@dot.gov. To learn more, please visit our page at: The Fair Chance to Compete Act | US Department of Transportation
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/ application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.
Eligible Federal employees also seeking consideration for noncompetitive reassignment for this position, must indicate interest in the assessment. Noncompetitive federal candidates must have competitive status on a SF-50, meet minimum qualifications, have served at the same grade or higher, and held or exceeded the promotion potential of this position.
Your application will be reviewed in two phases determine how you move forward in the hiring process. Phase I: Your resume will be reviewed to determine your technical qualifications for this position based on the required specialized experience. ONLY two (2) pages of your resume will be reviewed. Additional information beyond your resume (e.g., cover letter, links embedded in your resume) will not be reviewed. Applicants passing “Phase I” will move on to the “Phase II” of the assessment process where your application will be reviewed and rated based on the KSAs/Competencies listed in the vacancy announcement by a Subject Matter Expert (SME).
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
RESUME:In accordance with the OPM memorandum titled Merit Hiring Plan, dated May 29, 2025, resumes with a maximum of two (2) pages in length will be accepted as part of your application. These should be legible and in a readable font size. A determination of your eligibility and/or qualifications will be based only on those two (2) pages.
Your resume MUST contain specific information that can be used to make a qualification determination, including employment beginning and ending dates for each position, whether employment is Full-time or Part-time, or average number of hours worked per week, and position titles. If the position is/was in the Federal government, you will need to provide the position series and grade level. The resume should show relevant experience and education, as well as support the required specialized experience.
FEDERAL APPLICANTS: You must submit SF-50(s) that verify your highest competitive grade, full performance level, and eligibility as a federal applicant. DO NOT submit an award SF-50 as these often do not verify grade or eligibility. For consideration for a promotion, Box 4 of the SF-50 must show a date that is at least 52 weeks prior to the job announcement closing. We recommend submitting your last promotion SF-50 or within-grade increase SF-50. Pay adjustment raise SF-50s for the current year will not support the 52 weeks’ time-in-grade requirements. https://help.usajobs.gov/working-in-government/service/sf-50
PERFORMANCE APPRAISALS/INCENTIVE AWARDS: If applicable, performance appraisals and/or Incentive award documentation may be submitted and will be forwarded to the selecting official as support in consideration of your application in the evaluation process. To receive due weight, you must submit a recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable (do not submit a performance plan) and/or incentive award documentation dated within the last 18 months (i.e. superior performance awards, special act or achievement awards, quality step increases, etc.)
If requesting consideration under the Career Transition Assistance Program (CTAP):
your most recent performance appraisal,
the proof of eligibility letter from the Agency, and
your most current SF-50, displaying current series and grade.
YOU MUST SUBMIT ALL 3 documents and meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 80) to be considered under CTAP.
Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJobs does NOT ensure inclusion with your application to our system.
You must submit a complete application package (including resume, vacancy questions and supporting documents) no later than 11:59 (EST) on the closing date of the announcement.
To begin, click the Apply Online button on the job announcement.
Follow the directions to register, submit all required documents and complete the assessment questionnaire.
DOT, MARITIME ADMINISTRATION
Submit Application and Documents Online
1200 New Jersey Ave SE / HAHR - 50
Washington, District of Columbia 20590
United States
Next steps
You may check your application status by logging into your USAJOBS account. Within two weeks of the closing date, your application will be reviewed and rated. Ratings will be determined based on the documents and information received by the closing date. The most highly qualified candidates will be referred to the hiring manager for further consideration. If you are selected for an interview, the hiring manager will contact you directly. Once a hiring decision is made, we will notify all applicants of their final status.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
RESUME:In accordance with the OPM memorandum titled Merit Hiring Plan, dated May 29, 2025, resumes with a maximum of two (2) pages in length will be accepted as part of your application. These should be legible and in a readable font size. A determination of your eligibility and/or qualifications will be based only on those two (2) pages.
Your resume MUST contain specific information that can be used to make a qualification determination, including employment beginning and ending dates for each position, whether employment is Full-time or Part-time, or average number of hours worked per week, and position titles. If the position is/was in the Federal government, you will need to provide the position series and grade level. The resume should show relevant experience and education, as well as support the required specialized experience.
FEDERAL APPLICANTS: You must submit SF-50(s) that verify your highest competitive grade, full performance level, and eligibility as a federal applicant. DO NOT submit an award SF-50 as these often do not verify grade or eligibility. For consideration for a promotion, Box 4 of the SF-50 must show a date that is at least 52 weeks prior to the job announcement closing. We recommend submitting your last promotion SF-50 or within-grade increase SF-50. Pay adjustment raise SF-50s for the current year will not support the 52 weeks’ time-in-grade requirements. https://help.usajobs.gov/working-in-government/service/sf-50
PERFORMANCE APPRAISALS/INCENTIVE AWARDS: If applicable, performance appraisals and/or Incentive award documentation may be submitted and will be forwarded to the selecting official as support in consideration of your application in the evaluation process. To receive due weight, you must submit a recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable (do not submit a performance plan) and/or incentive award documentation dated within the last 18 months (i.e. superior performance awards, special act or achievement awards, quality step increases, etc.)
If requesting consideration under the Career Transition Assistance Program (CTAP):
your most recent performance appraisal,
the proof of eligibility letter from the Agency, and
your most current SF-50, displaying current series and grade.
YOU MUST SUBMIT ALL 3 documents and meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 80) to be considered under CTAP.
Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJobs does NOT ensure inclusion with your application to our system.
You must submit a complete application package (including resume, vacancy questions and supporting documents) no later than 11:59 (EST) on the closing date of the announcement.
To begin, click the Apply Online button on the job announcement.
Follow the directions to register, submit all required documents and complete the assessment questionnaire.
DOT, MARITIME ADMINISTRATION
Submit Application and Documents Online
1200 New Jersey Ave SE / HAHR - 50
Washington, District of Columbia 20590
United States
Next steps
You may check your application status by logging into your USAJOBS account. Within two weeks of the closing date, your application will be reviewed and rated. Ratings will be determined based on the documents and information received by the closing date. The most highly qualified candidates will be referred to the hiring manager for further consideration. If you are selected for an interview, the hiring manager will contact you directly. Once a hiring decision is made, we will notify all applicants of their final status.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
