The NCUA was ranked #5 for the 2024 Best Places to Work in the Federal government among mid-size agencies.
This position is at the National Credit Union Administration (NCUA) in the Office of Human Resources. This position serves as a Human Resources Specialist managing the full range of human resources functions in recruitment, staffing and placement, position classification and position management.
Summary
The NCUA was ranked #5 for the 2024 Best Places to Work in the Federal government among mid-size agencies.
This position is at the National Credit Union Administration (NCUA) in the Office of Human Resources. This position serves as a Human Resources Specialist managing the full range of human resources functions in recruitment, staffing and placement, position classification and position management.
Current and former federal employees with competitive status, reinstatement eligibles, Interagency Career Transition Assistance Program (ICTAP) eligibles, Veterans (e.g. VEOA and 30% disabled), and special non-competitive appointment eligibles (e.g., persons with disabilities, certain military spouses, Peace Corps and Vista volunteers, etc.).
Selective Placement Factor: This position requires Delegated Examining (DE) Certification. To be considered, applicants must currently hold an active DE Certification and a copy of your DE Certification MUST be submitted at the time of application.
As a Human Resources Specialist (Staffing & Classification), you will:
Provide strategic HR consulting across recruitment, staffing, placement, classification, position management, and pay setting for executives, managers, and employees.
Manage end-to-end recruitment and onboarding using USA Staffing, working with managers to define competencies, develop assessments, and craft effective vacancy announcements. Oversee a streamlined, comprehensive onboarding experience for new hires.
Resolve highly complex and sensitive recruitment, staffing, and classification issues, applying laws, regulations, and precedents to determine effective solutions.
Partner proactively with hiring managers to design recruitment strategies, develop job analyses and assessments, and attract high-quality diverse talent; manage full-cycle hiring and onboarding through USA Staffing.
Perform advanced classification and position management work, including agency-wide studies, reorganizations, desk audits, and evaluation of complex positions using NCUA and OPM standards.
Suitable adjudication of background/security investigation is required.
A financial disclosure is required.
A probationary/trial period may be required.
Selective Placement Factor: The incumbent must currently possess and maintain Delegated Examining (DE) Certification. To be considered, a copy of your Delegated Examining Certification MUST be submitted at the time of application.
Applicants must complete an assessment battery (i.e., Assessment Questionnaire and USA Hire Assessment) via the USA Hire platform if notified to do so.
Must complete initial online questionnaire.
Your resume must not exceed 2 pages; any additional information will not be evaluated.
Qualifications
Specialized Experience
Specialized experience is the experience that has equipped you with the specific knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled.
To qualify at the CU-13 grade level, you must have at least one full year of specialized experience equivalent to the CU/GS-12 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience is defined as experience in all of the following:
1.) Providing the full range of operational federal civilian recruitment and staffing including: developing job analyses, drafting vacancy announcements, conducting qualification analysis;
AND
2.) Performing classification to include writing position descriptions and advising management in the development of position descriptions;
AND
3.) Conducting training related to staffing and classification topics.
To qualify at the CU-12 grade level, you must have at least one full year of specialized experience equivalent to the CU/GS-11 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience is defined as experience in all of the following:
1.) Providing the full range of operational federal civilian recruitment and staffing including: developing job analyses, drafting vacancy announcements, conducting qualification analysis;
AND
2.) assisting in the classification process to include assisting managers in developing position descriptions and in the evaluation or analysis of positions to determine appropriate grade, occupational series and position title.
Selective Placement Factor: This position requires Delegated Examining (DE) Certification. To be considered, applicants must currently hold an active DE Certification and a copy of your DE Certification MUST be submitted at the time of application.
You must meet the qualifications for this position by the closing date of this announcement.
Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.
YOUR RESUME MUSTprovide specific details as to how your experience meets the specialized experience and competencies described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. For qualification determination your resume must contain the dates of employment (i.e., month/year to month/year or month/year to present). If you are a current or former federal employee, you must provide your pay plan, series and grade (i.e. GS-0301-09) for each federal position you held. If your resume does not contain this information, you will not receive credit for the claimed experience, and your application may be marked as insufficient. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.
When creating your resume, please follow the instructions in the Required Documents section below as well as the guidance found here. Failure to provide adequate and required info details will result in an ineligible rating.
Your experience claimed in your resume must also support your responses to any online questionnaire taken during the application process. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. The last resume submitted for this vacancy announcement will be used to determine qualifications and will supersede any previous submissions.
Education
Education may not be used in lieu of experience for this opportunity.
Additional information
Career Ladder Promotion: If you are selected at the lower grade level advertised in this announcement, you may be noncompetitively promoted to the next grade level in accordance with OPM regulations and NCUA policies.
SALARY: Pay will be set within the advertised pay range to align with the selectee's skills and experience and the requirements of the position in accordance with NCUA's compensation policy. The salary range shown is NCUA's Local Pay Rate (LPR) which includes the locality rate for the Alexandria, Virginia geographical area. Please click here to review all salary ranges based on locality.
SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check the status of your registration by visiting the Selective Service website at http://www.sss.gov/.
This position is not in the bargaining unit.
Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES (political) employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the point of contact listed on this vacancy announcement.
The Fair Chance Act: In accordance with the Fair Chance to Compete for Jobs Act of 2019 (Fair Chance Act), 5 U.S.C. Sec. 9202, and 5 C.F.R. Part 920, the National Credit Union Administration (NCUA) may not request, in oral or written form, that an applicant for employment disclose criminal history record information before the NCUA makes a tentative offer of employment, absent an exception. Complaints that the NCUA violated the Fair Chance Act must be submitted to LaborEmpRelations@NCUA.GOV or to the Office of Human Resources, Employee Relations, National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314 within 30 days from the agency's alleged non-compliance with the Fair Chance Act.
Illegal drug use by individuals working for or on behalf of the federal government, whether on duty or off duty, is contrary to the efficiency of the service and in direct violation of the Controlled Substance Act and the Drug-Free Workplace Act.
NCUA IS A COMPETITIVE SERVICE FEDERAL AGENCY.
NCUA uses E-Verify, a web-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify, including your rights and responsibilities.
More than the number of positions listed may be filled through this vacancy announcement.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
First, your application package will be reviewed for completeness (resume and supporting documentation). You will not be considered if you fail to submit all the required documents as outlined in this vacancy announcement.
Second, if you have a complete application package, your resume will be reviewed to determine if you meet the basic qualifications (if applicable) and specialized experience requirements (see "Qualification" section). You must provide specific details in your resume as to how your experience meets the specialized experience.
Third, you will receive a numerical rating based on your responses to the online assessment questionnaire(s) utilized for this announcement. The online assessment(s) measure the below critical general competencies required to perform the job.
Accountability
Attention to Detail
Customer Service
Decision Making
Flexibility
Influencing/Negotiating
Integrity/Honesty
Interpersonal Skills
Learning
Reading Comprehension
Reasoning
Recruitment/Placement
Self-Management
Stress Tolerance
Teamwork
If you are found to be among the highly qualified candidates, your application will be referred to the selecting official for employment consideration. To preview the application questionnaire, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/13007137
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
Reference Checks: Reference checks must be conducted for the top candidate(s) before a tentative offer may be extended. The reference checks will need to be conducted with current and former supervisors, if applicable, as a part of NCUA's selection assessment process.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete application package which includes:
1. Resume - Only resumes up to a total of two (2) pages will be accepted, applicants who submit resumes exceeding two pages will be removed from consideration.
Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files.
We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume.
The resume builder on USAJOBS can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
To maximize the content of your resume, you are advised to follow the guidance found here.
2. Other supporting documentation:
Cover letter (optional)
Veterans' documentation (see below for requirements)
CTAP/ICTAP documentation (see below for requirements)
Most recent performance appraisal, optional
CURRENT AND FORMER FEDERAL EMPLOYEES: Current and former federal employees (including NCUA employees) must submit a legible copy of a SF-50 Notification of Personnel Action. Your SF-50 must clearly show your position title, series, grade, tenure (block 24), type of service (block 34), and full performance level to confirm your status and eligibility. Information about how to read your SF-50 can be found on USAJOBS here. Award and detail SF-50s do not provide sufficient information to determine eligibility and are not acceptable.
SF-50s with an effective date within the past 52 weeks may not be sufficient. You may need to provide additional SF-50s-for example, along with a recent SF-50, consider submitting the SF-50 that documents your most recent promotion.
VETERANS: If you wish to receive consideration under an applicable Veteran's authority such as VEOA, 30% or more disabled vet, etc., you must submit a copy of your Veteran's documentation including a DD-214 (member 4 copy preferred, however, the documentation provided must contain dates and character of service), along with a VA letter, SF-15, etc., if applicable. If you are a current active duty service member, please submit an official statement of service from your command.
If you are a current active duty military member who does not have a DD-214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, the character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by the direction of military members' military personnel offices, unit commanders, or higher headquarters.
CTAP/ICTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
Copy of agency notice;
Most recent performance rating; and
SF-50 noting current position, grade level, and duty location or Certification of Expected Separation, Reduction In Force separation notice.
To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. The complete application package must be received by 11:59:59 P.M. ET on 08/11/2026 to receive consideration.
1. To begin, click "Apply" online to access the online application. You will need to be logged into your USAJOBS account to apply.
2. Complete the online application and upload all required documentation as listed in the Required Documents section.
3. USAJOBS Two-Page Resume Limit: Federal agencies may only accept resumes up to two (2) pages in length. Applicants with resumes exceeding two (2) pages will be removed from consideration. Ensure your resume clearly describes your relevant experience, education and accomplishments within this two--page limit. Visit the USAJOBS Help Center for more information.Visit the USAJOBS Help Center for more information.
The Office of Personnel Management has provided the following guidance to applicants:
Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files.
We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume.
The resume builder on USAJOBS can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
4. Carefully review your application package before final submission.
5. After submitting your application package, you will receive an acknowledgement email. You may check the status of your application at any time by logging into your USAJOBS account.
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for reasonable accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for reasonable accommodations must be received before starting the USA Hire Competency Based Assessments. Decisions on requests for reasonable accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need reasonable accommodations, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
Those who self-identify as meeting the requirements of the position (e.g. education, certification, specialized experience, etc.) will receive an email invitation to complete the USA Hire Competency Based Assessments. The invitation to the USA Hire Competency Based Assessments will be sent from the email address assessments@USAHire.opm.gov. Please plan to set aside at least three (3) hours for the USA Hire Competency Based Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the "Additional Application Information" page that can be located in the application record in your USAJOBS account.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the "Application Status" link, and then select the "More Information" link for this position. The "Application Status" page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314
US
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. Your USA Hire assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete application package which includes:
1. Resume - Only resumes up to a total of two (2) pages will be accepted, applicants who submit resumes exceeding two pages will be removed from consideration.
Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files.
We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume.
The resume builder on USAJOBS can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
To maximize the content of your resume, you are advised to follow the guidance found here.
2. Other supporting documentation:
Cover letter (optional)
Veterans' documentation (see below for requirements)
CTAP/ICTAP documentation (see below for requirements)
Most recent performance appraisal, optional
CURRENT AND FORMER FEDERAL EMPLOYEES: Current and former federal employees (including NCUA employees) must submit a legible copy of a SF-50 Notification of Personnel Action. Your SF-50 must clearly show your position title, series, grade, tenure (block 24), type of service (block 34), and full performance level to confirm your status and eligibility. Information about how to read your SF-50 can be found on USAJOBS here. Award and detail SF-50s do not provide sufficient information to determine eligibility and are not acceptable.
SF-50s with an effective date within the past 52 weeks may not be sufficient. You may need to provide additional SF-50s-for example, along with a recent SF-50, consider submitting the SF-50 that documents your most recent promotion.
VETERANS: If you wish to receive consideration under an applicable Veteran's authority such as VEOA, 30% or more disabled vet, etc., you must submit a copy of your Veteran's documentation including a DD-214 (member 4 copy preferred, however, the documentation provided must contain dates and character of service), along with a VA letter, SF-15, etc., if applicable. If you are a current active duty service member, please submit an official statement of service from your command.
If you are a current active duty military member who does not have a DD-214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, the character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by the direction of military members' military personnel offices, unit commanders, or higher headquarters.
CTAP/ICTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
Copy of agency notice;
Most recent performance rating; and
SF-50 noting current position, grade level, and duty location or Certification of Expected Separation, Reduction In Force separation notice.
To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. The complete application package must be received by 11:59:59 P.M. ET on 08/11/2026 to receive consideration.
1. To begin, click "Apply" online to access the online application. You will need to be logged into your USAJOBS account to apply.
2. Complete the online application and upload all required documentation as listed in the Required Documents section.
3. USAJOBS Two-Page Resume Limit: Federal agencies may only accept resumes up to two (2) pages in length. Applicants with resumes exceeding two (2) pages will be removed from consideration. Ensure your resume clearly describes your relevant experience, education and accomplishments within this two--page limit. Visit the USAJOBS Help Center for more information.Visit the USAJOBS Help Center for more information.
The Office of Personnel Management has provided the following guidance to applicants:
Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files.
We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume.
The resume builder on USAJOBS can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
4. Carefully review your application package before final submission.
5. After submitting your application package, you will receive an acknowledgement email. You may check the status of your application at any time by logging into your USAJOBS account.
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for reasonable accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for reasonable accommodations must be received before starting the USA Hire Competency Based Assessments. Decisions on requests for reasonable accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need reasonable accommodations, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
Those who self-identify as meeting the requirements of the position (e.g. education, certification, specialized experience, etc.) will receive an email invitation to complete the USA Hire Competency Based Assessments. The invitation to the USA Hire Competency Based Assessments will be sent from the email address assessments@USAHire.opm.gov. Please plan to set aside at least three (3) hours for the USA Hire Competency Based Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the "Additional Application Information" page that can be located in the application record in your USAJOBS account.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the "Application Status" link, and then select the "More Information" link for this position. The "Application Status" page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314
US
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. Your USA Hire assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
