Join our team at the Falcon Dunes Golf Course at Luke Air Force Base! We are currently seeking a detail-oriented and customer-focused Operations Clerk. In this role, you will provide vital clerical and administrative support to ensure the smooth operation of our golf course facilities.
Join our team at the Falcon Dunes Golf Course at Luke Air Force Base! We are currently seeking a detail-oriented and customer-focused Operations Clerk. In this role, you will provide vital clerical and administrative support to ensure the smooth operation of our golf course facilities.
Please see the "Who May Apply" section under the Qualifications section.
As an Operations Clerk, you will perform a variety of clerical, administrative, and financial support duties, including:
Administrative Support: Performing general office duties such as receiving telephone calls and visitors, routing and filing correspondence, maintaining files, setting tentative appointments for the supervisor, and arranging staff meetings.
Financial & Accounting Tasks: Assisting with cashier deposit reports, completing Consolidated Cost Center reports, and preparing and consolidating daily activity AF Form 1875s (deposits and reports). Serving as the alternate responsible custodian for the office petty cash fund.
Data Entry & Software Utilization: Utilizing MS Office (Excel, Word, PowerPoint) to produce correspondence, reports, and other materials. Assisting in entering invoices into the NAF Resale Inventory System (NAFRIS), ESSOH-MIS, and GES software, as well as making inputs into daily 1876s in the Services Agency Information System (SAIS).
Payroll & Timekeeping: Assisting with payroll duties as a timekeeper and making inputs to SETS timesheets.
Additional Duties: Performing Records Custodian (RC) functions for the work center. Occasionally filling in as a golf shop clerk as required.
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/12/2026
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
To qualify for this position, applicants must meet the following criteria:
Experience: Must have at least 3 months of practical knowledge and/or experience in clerical or office work of any kind demonstrating the ability to perform satisfactorily at the grade level of the position.
Technical Skills: Skill and working knowledge in the use of Microsoft Office products, specifically Excel, Word, and PowerPoint, is required. Must be a qualified typist.
Customer Service & Cash Handling: Cash handling experience and good customer service skills are strictly required.
Personal Attributes: Must be highly detail-oriented, work independently with minimal supervision, and demonstrate tact and diplomacy when dealing with customers, co-workers, and supervisors.
Preferred Qualifications: Experience in a golf course retail store, or a similar environment, is highly desirable (but not required).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits Not Applicable (N/A)
Explanation: Because this is a flexible, non-guaranteed-hour Non-Appropriated Fund (NAF) position, it does not carry eligibility for federal employee benefits.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Benefits Not Applicable (N/A)
Explanation: Because this is a flexible, non-guaranteed-hour Non-Appropriated Fund (NAF) position, it does not carry eligibility for federal employee benefits.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 08/12/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
Upon successful submission, you will receive an email acknowledging receipt of your application. While hiring timelines vary, you will receive official status updates and notification letters via email as your application progresses through the evaluation process.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
