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SUPPORT SERVICES SPECIALIST

Department of the Army
Army National Guard Units
J6

Summary

THIS IS AN INDIANA NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION

This position is part of the IN JFHQ IN J6, Indiana National Guard under Position Description Number D1595P02.

If you would like the complete list of duties, please contact the POC of this announcement.

Overview

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Accepting applications
Posted yesterday · Apply by 08/12/26
Due by 11:59 p.m. ET on August 12, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$62,297 - $80,991 per year
Pay scale & grade
GS 9
Promotion potential
9
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Temporary - This position is INDEFINITE NTE 24 months, with possible extension up to 60 months, and permanent potential.
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Excepted Service
Represented by a union
No
Drug test
No
Security clearance
Secret
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
IN-13022468-AR-26-080
Control number
878405600

Duties

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  • Supports official records and information management programs and initiatives.
  • Implements records management with directorates and units within the installation and/or state.
  • Conducts and/or facilitates specialized training sessions and briefings on records/information management.
  • Freedom of Information Act / Privacy Act Program Management.
  • Executes plans, policies, and objectives for automated records management program administration.
  • Identifies areas of improvement based on policy issuance, higher-level directives, and new initiatives.
  • Conducts studies of installation and/or state to validate essential business operations processes performed, with a specific focus on information technology (IT) solutions and applications relative to electronic records management.
  • Serves as an Assistant Printing and Publications Control Officer, responsible for providing guidance and input in order to carry out the provisions of the installation and/or state Publishing and Printing Program.
  • Assists in leading the installation and/or state Printing and Reproduction Program and/or Facility.
  • Serves as an subject matter expert in the management of the publications and forms development process.
  • Provides input to the installation and/or state field printing program regarding the limitations and capabilities of all types of commercial printer and multi-function devices (MFD).
  • Serves as the Assistant Mail Control Manager for the installation and/or state.

Requirements

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Conditions of employment

  • National Guard Membership is required. If you are not sure if you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
  • This is an excepted service position that requires membership in a compatible military assignment in the National Guard.
  • Selectee will be required to wear the military uniform.
  • Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
  • Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
  • Males born after 31 December 1959 must be registered for Selective Service.
  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a probationary period.
  • Participation in direct deposit is mandatory.
  • This position is INDEFINITE NTE 24 months, with possible extension up to 60 months, and permanent potential.
  • Must be able to obtain and maintain secret security clearance in support of management of official mail, records, and printing/publications.
  • Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
  • Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
  • May require travel in military and/or commercial aircraft to perform temporary duty assignments.
  • The work may require the incumbent to drive a motor vehicle; if so, and an appropriate valid driver’s license is mandatory.
  • Must possess privileged level permissions, to manage official records within system of records platforms (i.e. Army 365 SharePoint Online).

Qualifications

MILITARY GRADES: E4-E9, or O1-O3, or WO1-WO4

COMPATIBLE MILITARY ASSIGNMENTS: **ANY**

GENERAL EXPERIENCE: Experience, education or training in administrative, professional, technical, or other work that provided knowledge of support services. Knowledge of administrative methods and procedures used in planning and organizing work, and skill in dealing with others in person-to-person work relationships. Experience working with people from various levels and backgrounds to obtain their cooperation or compliance with procedures, rules, or practices. Experience using computer and automation systems.

SPECIALIZED EXPERIENCE: 1-year specialized experience, education or training equivalent to at least the next lower grade level. Must have experience, education, or training dealing with management principles and supervisory responsibility for support service functions required by type of position to be filled and the organization involved.

PLEASE READ THIS CAREFULLY AS THE FOLLOWING HAS CHANGED

Indiana National Guard (INNG) Federal Technicians will wait 36 months after being selected for a new position before applying for another position within the INNG. If you meet the requirements listed below, you will need to submit a signed Exception to Policy (ETP) memorandum with your application to be considered for the position. If you have questions about applicability, send an email explaining your situation to the HRO Staffing inbox listed below.

If you are a Tenure 0 Temporary employee (your position has a not-to-exceed date), you do not need an ETP memo.

If you became a new employee through a USAJobs announcement within the last 36 months, you will need an ETP memo.

If you received a promotion, reassignment, or grade reduction through a USAJobs announcement within the last 36 months, you will need an ETP memo.

If you require an ETP memorandum, you can download the template here: https://armyeitaas.sharepoint-mil.us/sites/NGIN-J1HR/SitePages/Technician-Staffing.aspx

The memorandum will be written by you, the employee, and signed by your supervisory chain up to the Director level. Directors and Supervisors will submit the signed memorandum for final review to the HRO Staffing inbox: ng.in.inarng.mbx.hro-staffing-section@army.mil

The Human Resources Officer (HRO) is the final approval for all ETP waivers. If approved, the memorandum will be returned to you and then submitted with your application.

Education

To receive credit for Education, you must provide transcripts or documentation of proof that you meet the Education requirements for this position.
You may combine education with specialized experience to meet the length of experience requirement for GS-09. Such education must demonstrate the knowledge, skills, and abilities necessary to do the line of work.

For the GS-09 level: To qualify on education alone applicant must have one of the following: master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.

Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for position at grade GS-9 including qualifying with combination of education and experience.

To receive credit for Education, you must provide transcripts or documentation of proof that you meet the Education requirements for this position.

Additional information

***NOTE***Indefinite Appointments are TEMPORARY in nature, but eligible to receive benefits. You must select YES to the Temporary Position question within the Assessment Questionnaire to be considered for this job announcement.

Superior Qualifications and Special Needs Pay-setting Authority may be considered for this position. Contact the INNG HR Office for information about this policy. TAG is final approval authority for incentive programs (applicable to federal employees or those with a 90-day break in service). This must be approved prior to your appointment date.

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

This announcement follows the Fair Chance Act (FCA). The FCA prohibits specific inquiries regarding an applicant's criminal or credit background prior to the hiring agency making a conditional offer of employment to the applicant. If applicant suspects a violation to FCA for their application, the applicant may submit a complaint to the agency within 30 calendar days to the date of alleged non-compliance. To complete the complaint, applicant must send an email to donald.a.heichel.civ@army.mil with the following information:

  • Name of the applicant.

  • A copy of the vacancy announcement and/or vacancy announcement number.

  • Name of the individual(s) who allegedly violated the Fair Chance Act.

  • A description of the violation.

  • Supporting documentation (e.g., emails), if applicable.

Exemptions to FCA implementation that may apply:

  • Position requires a determination of eligibility for access to classified information.

  • Is a dual-status military technician position in which an applicant or employee is subject to a determination of eligibility for acceptance or retention in the armed forces, in connection with concurrent military membership.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the qualified candidates, you will be referred to the selecting official for employment consideration. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics):

Army National Guard Units

The National Guard is the oldest component of the Armed Forces of the United States. Since the earliest American colonial days, citizens have joined together for collective defense. We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join our National Guard team and serve your nation, your states and your community!

Agency contact information

INNG STAFFING
Phone
520-713-2709
Email
ng.in.inarng.mbx.hro-staffing-section@army.mil
Address
IN JFHQ IN J6
2002 South Holt Road
Indianapolis, IN 46241
US

Visit our careers page

Learn more about what it's like to work at Army National Guard Units, what the agency does, and about the types of careers this agency offers.

https://www.in.gov/indiana-national-guard/jobs/

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