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Executive Secretary (Associate Director of Patient Care Office)

Department of Veterans Affairs
Veterans Health Administration
Charles George VA Medical Center

Summary

The Secretary in this position will have primary responsibility for serving as the personal administrative assistant to the Office of the Associate Director, Patient Care Services (ADPCS)/ Nurse Executive at the Charles George VA Medical Center. The position requires a high degree of independence to perform a diverse and complex set of secretarial and administrative duties.

Overview

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Accepting applications
Posted yesterday · Apply by 08/10/26
Due by 11:59 p.m. ET on August 10, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$50,460 - $72,644 per year
Pay scale & grade
GS 7
Promotion potential
8
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
No
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBTA-13022633-26-RF
Control number
878393000

This job is open to

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Clarification from the agency

Open to current, permanent employees of the Asheville VA Medical Center, including the Community Based Outpatient Clinics (CBOCs) and the Veterans Canteen Service.

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Duties

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The principal function of this position is to relieve the ADPCS of as many routine, day-to-day administrative details as possible. Independently determines office requirements and develops processes and procedures to achieve maximum results utilizing monitors to ensure on-going success.

Duties include, but are not limited to:

  • Performing difficult duties using knowledge of complex subject matter with a thorough knowledge of office procedures and a general knowledge of policies and procedures.
  • Coordinates closely with staff at all levels of the organization to establish, improve upon and provide continuity of office operations.
  • Monitors the flow of written communications through the Executive Office.
  • Receives and personally disposes of official and personal correspondence.
  • Screens all incoming correspondence and reports.
  • Obtains background information on incoming correspondence, assembles and summarizes information before giving to the ADPCS or designee.
  • Responsible for review and final preparation of all outgoing correspondence, reports, etc.
  • Coordinates and assures timely completion of all reports, correspondence and personnel actions.
  • Contacts other members of leadership to develop information and assemble data not readily available for use by the ADPCS in replying to correspondence.
  • Transcribes letters, memorandums, and reports from dictated material, voice recording, and handwritten drafts into final form.
  • Receives, schedules, refers and contacts members of the staff, agency, and persons outside the agency ranging from other government agencies to the general public.
  • Receives and screens all incoming calls and visitors to the Office of the ADPCS.
  • Must demonstrate tactfulness, diplomacy, and politeness to all individuals seeking assistance or information from the ADPCS.
  • Communicates the ADPCS assignments, messages, and information to his/her subordinates.
  • Maintains a calendar of appointments, meetings, conferences, and deadlines for the ADPCS.
  • Ensures the ADPCS is informed of deadlines, follow-up actions, appointments, etc.
  • Ensures the Executive Leadership Team is kept apprised of each other's schedules.
  • Maintains pending files of material to be presented at meetings.
  • Establishes, maintains and dispositions the ADPCS's administrative files.
  • Maintains the filing system, which includes correspondence, reports, personnel and training records, project files, publications and other directive material.
  • Performs office automation duties using software applications as electronic mail, desktop publishing, calendar, spreadsheet, database, and/or graphics.
  • Performs other duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday 7:30am to 4:00pm
Telework: Ad-hoc. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Executive Secretary (Associate Director of Patient Care Office)/PD04146A
Relocation/Recruitment Incentives: Not authorized.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/10/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

SPECIALIZED EXPERIENCE GS-07: Applicants must possess at least one (1) year of specialized experience that equipped them with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-6 level in the Federal service. Specialized experience includes: Communicates information in a brief, clear, and organized manner; produces written information; Organizes work, sets priorities, and determines resource requirements; determines short or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; Uses computers, software applications, databases, and automated systems to accomplish work; develops and maintains effective relationships with others; planning, coordination, and execution of business functions, resource allocation, and production.

AND

Proficiency Requirement: In addition to meeting experience requirements, applicants for this position must self-certify that you have ability to type a minimum of 40 words per minute.

Preferred Experience: Demonstrated Ability to produce meeting minutes at an executive level; experience with various Microsoft applications; preparing correspondence such as memo templates, maintains a tracking system for completed tasks; experience with scheduling meetings, etc.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Agency contact information

Raegen Finley
Phone
906-396-9362
Email
raegen.finley@va.gov
Address
Charles George VA Medical Center
1100 Tunnel Road
Asheville, NC 28805
US

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