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Lead HR Specialist

Office of Personnel Management
Human Resources Solutions, Federal Systems Center

Summary

As a Lead HR Specialist at the GS-0201-14, you will be part of HRS Federal Staffing Center Office of Personnel Management. If selected, you will be responsible for leading account management staff, managing HR system projects, advising customers, and supporting improvements to Federal staffing products and services.

Overview

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Accepting applications
Posted today · Apply by 08/13/26
Due by 11:59 p.m. ET on August 13, 2026
Location
1 vacancy in the following locations:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$107,446 - $139,684 per year

The salary range above is basic pay. Locality rate will be added based on location.

Pay scale & grade
GS 14
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Other
Position sensitivity and risk
High Risk (HR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
26-JMW-13002733-OPM
Control number
878392300

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Duties

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  • Leads a team of Account Managers providing technical support and customer service to Federal agency customers.
  • Coaches team members on project issues, work methods, procedures, problem solving, and customer support strategies.
  • Assigns project work, establishes milestones, monitors progress, removes barriers, and reviews deliverables.
  • Manages reimbursable HR projects involving staffing systems, customer implementation, training, and system enhancements.
  • Provides customer service delivery support, training, communications, and issue resolution for staffing system customers.
  • Gathers customer requirements and supports functional enhancements, implementation services, and future system improvements.
  • Advises on recruitment, staffing, HR policy, HR information systems, change management, and business process changes.

Requirements

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Conditions of employment

  • Must be a U.S. Citizen or National
  • Males born after 12-31-59 must be registered for Selective Service
  • Suitable for Federal employment, determined by a background investigation
  • May be required to successfully complete a probationary period
  • Candidates will not be hired based on their race, sex, color, religion, or national origin
  • Complete the initial online assessment and USAHire Assessment, if required
  • You will be required to report to an OPM assigned office.
  • This position is not eligible for inclusion in a bargaining unit

Qualifications

For the GS14: You must have one full year (52 weeks) of specialized experience comparable in scope and responsibility to the GS-13 grade level or pay band in the Federal service (obtained in either the public or private sectors) performing all of the following:

  • Managing human resources projects by developing project plans, setting milestones, monitoring risks, reviewing deliverables, or coordinating resources across offices or stakeholders;
  • Advising customers or stakeholders on recruitment, staffing, talent acquisition systems, human resources information systems, or related business processes;
  • Gathering, analyzing, or documenting customer requirements for human resources system implementations, enhancements, training, communications, or service delivery improvements; and
  • Interpreting human resources policies, procedures, or system requirements to develop recommendations, guidance, operating procedures, or process improvements.

Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-13 level is required to meet the time-in-grade requirements for the GS 14 level.

You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

Relocation assistance and/or incentives may be offered at the discretion of the supervisor.

This job opportunity announcement may be used to fill additional similar vacancies across OPM.

Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

If you are unable to apply online and would like to request information about the Alternate Application process, please use the contact information at the bottom of this announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Influencing/Negotiating
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

Career Transition Assistance Programs: These programs apply to Office of Personnel Management (OPM) employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: 1) meet CTAP eligibility criteria; 2) be rated well-qualified for the position (obtain a score of 85 or higher on assessments); and 3) submit the appropriate documentation to support your CTAP eligibility. For more information: http://www.opm.gov/rif/employee_guides/career_transition.asp

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Office of Personnel Management

At OPM, we are champions of talent for the Federal Government. We lead Federal agencies in workforce policies, programs, and benefits in service to the American people. We will create a new vision of work, together, positioning the Federal Government as a model employer for past and present employees through innovation and leadership. We will build a rewarding culture that empowers the workforce to solve some of our nation's toughest challenges.

Agency contact information

OPM Human Resources
Phone
202-606-9321
Email
jobs@opm.gov
Address
OPM Human Resources
1900 E St., NW
Room 1469
Washington, DC 20415
US

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Learn more about what it's like to work at Office of Personnel Management, what the agency does, and about the types of careers this agency offers.

https://www.opm.gov/about-us/our-work/

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