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Administrative Officer (Pharmacy Service)

Department of Veterans Affairs
Veterans Health Administration
Fredericksburg Health Care Center

Summary

The position is located at Department of Veterans Affairs, Veterans Health Administration, Mid- Atlantic Health Care Network (VISN 6), Central Virginia VA Healthcare System, Fredericksburg Health Care Center (FXHCC), Pharmacy section Fredericksburg, Virginia. The Administrative Officer in the Pharmacy section within the Fredericksburg Health Care Center participates with the Section Chief of Pharmacy and Management team in the overall decision-making, policy development and resource planning.

Overview

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Accepting applications
Posted yesterday · Apply by 08/03/26
Due by 11:59 p.m. ET on August 3, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$70,623 - $91,815 per year
Pay scale & grade
GS 9
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBTA-13015815-26-KEJ
Control number
878250400

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Duties

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MAJOR DUTIES & RESPONSIBILITIES TO INCLUDE BUT NOT LIMITED TO:

Administrative Management

  • Responsible for the coordination of Pharmacy Section Performance Improvement Program including the requirements of VHA, VISN, CAP, Joint Commission, OIG, and FDA requirements as they relate to Pharmacy Section programs and provides input for a broad data base for management decisions.
  • Provides information and participates in Annual Management and Budget Reviews, Management Briefings, and Personnel Management Reviews for functional team, External Review responses, and other reviews as required.
  • Assists in the development of long- and short-term internal FXHCC policies, goals, and objectives.
  • Provides support and workload data for Pharmacy Section to assist the Chief and Associate Chief of FXHCC Pharmacy with resource allocation, team productivity and efficiencies, and budgetary information for informed decision-making.
Personnel Management
  • Assures that annual performance appraisals for all functional team employees, including ongoing professional evaluations, are completed in accordance with current regulations and established time frames.
  • Participates in settling grievances, acts as liaison between FXHCC Pharmacy section employees, supervisors, and physicians and recommends action to be taken.
  • Works in conjunction with the FXHCC Pharmacy Section team and section supervisors to solve employee problems. Assists Knowledge of Union/Management Agreement is sufficient for incumbent to advise Section Chief of FXHCC Pharmacy on employee relations.
Fiscal Management
  • Analyzes expenditures and adequacy of funding and communicates need for additional funding or other changes in funding levels or requirements to Human Resources through the Section Chief of Pharmacy. Coordinates development of documentation when requesting additional resources. Serves as Pharmacy Section COR (Contracting Officer's Representative)
  • Is designated by the Associate Chief of FXHCC Pharmacy as the responsible official for all property assigned to Pharmacy Section and assures that all necessary equipment is included in the preventive maintenance program.
  • Conducts inventory of Non-Expendable Equipment. Assembles and analyzes equipment needs, after coordination with FXHCC program coordinators prioritizes equipment needs. Serves as liaison between FXHCC Facilities Management and Pharmacy Section for all equipment orders, deliveries and problems that may arise.
  • Conducts analysis of space requirements for the Pharmacy Section in coordination with section supervisors. Prepares requests and justification of space requests for management review. Requests include telephone, additional equipment, furnishings, and fixture requirements.
Service Operations
  • When appropriate, arranges for presentation by FXHCC interdisciplinary staff members at important administrative meetings, workgroups, and functions by determining nature and scope of events versus functional team needs.
  • Works closely with the Patient Advocates and the Section Chief of Pharmacy to resolve patient complaints and enhance public relations activities. This includes investigation, correspondence preparation, and corrective action follow-up. Incumbent conducts unique, and internal, patient satisfaction surveys and analyzes data for process improvement initiatives.
  • Provides administrative coordination, in conjunction with FXHCC clerical staff, for all Pharmacy Section travel by maintaining voucher files, analyzing, and reviewing prior to submission to the Education Committee. Advises Section Chief of Pharmacy and ACOS/Education on status upon request.
  • Contributes to overall FXHCC management by participating as team member with other staff/line officials on special task forces, conducting special studies, and providing leadership in national and local fund drives, such as the Combined Federal Campaign.

Work Schedule: 7:30am-4:00pm, Monday-Friday.
Telework: Ad-Hoc
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer (Pharmacy Service)/PD015450
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/03/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of VACO/VISN metrics and accrediting bodies, policy, procedures, and regulations, of The Joint Commission standards, Knowledge of Human Resources Management regulations specifically but not limited to recruitment, performance management, position management, incentive awards, leave administration, workload distribution, Knowledge and skill in the use of word processing, data base and spreadsheet programs to use computers and software to support the conducting of management studies, production of data, maintaining information in a specific manner. Extensive experience with Microsoft, Excel and PowerPoint and an ability to use these programs to support the duties and responsibilities required for this position, OR

  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent degree or successful completion of two full years of progressively higher level of graduate education leading to a master's degree or completion of a L.L. B. or J.D. that is related to the position being filled. (Transcripts Required. OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond a masters degree..
You will be rated on the following Competencies for this position:
  • Attention to Detail
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Teamwork


Preferred experience: MSHA degree, VA contracting experience, Bookability/productivity measures experience and HR processes

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is mostly sedentary. The work requires walking, standing, bending, and carrying light
items such as books, papers, and files.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Attention to Detail
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Teamwork


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Agency contact information

Kelli Jackson
Phone
(804) 675-5000
Email
kelli.jackson3@va.gov
Address
Central Virginia VA Health Care System
1201 Broad Rock Boulevard
Richmond, VA 23249
US

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