• Performance Management Guidance: Advise managers, supervisors, and employees on performance management policies, procedures, and best practices. Deliver individual and group training as needed.
• Policy Interpretation & Compliance: Interpret OPM, Workforce Management Consulting (WMC), and VA performance management policies. Collaborate with WMC to maintain and distribute performance standards across all VCS locations.
• Performance Cycle Administration: Monitor annual performance plans, mid-year reviews, and year-end appraisals to ensure timely completion. Process performance plan closeouts and summary ratings in accordance with policy.
• Quality Assurance: Review performance appraisals for technical accuracy and policy compliance before they are issued to employees.
• Performance Awards Coordination: Coordinate with leadership on performance award budgets and payouts. Prepare reports to support award processing and decision-making.
• Performance Improvement Support: Guide managers on addressing performance concerns and assist with documentation and processing of unsatisfactory performance actions.
• Program Analysis & Process Improvement: Analyze performance management data to identify trends, resolve issues, and recommend process improvements that enhance program efficiency and compliance.

• Additional Responsibilities & Flexibility: Perform and adapt to additional responsibilities as needed.

Conditions of employment

As a Condition of Employment for accepting this position, you will be required to serve a 1-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

- Your performance and conduct
- The needs and interests of the agency
- Whether your continued employment would advance organizational goals of the agency or the Government
- Whether your continued employment would advance the efficiency of the Federal service

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Additional Conditions of Employment include:

-Selective Service Registration is required for males born after 12/31/1959.
-Subject to background/security investigation.

Qualifications

QUALIFICATION REQUIREMENTS:

• Relevant Human Resources Experience: Bachelor's degree OR a minimum of three (3) years of general Human Resources experience demonstrating strong analytical, organizational, and communication skills, OR equivalent leadership experience in a food or retail environment.
• Human Resources Knowledge: Working knowledge of HR principles, practices, and procedures, with the ability to interpret and apply HR policies, guidelines, and regulations.
• Federal HR Expertise: Experience applying Federal Human Resources regulations, including 38 U.S.C. 7802, Title 5, and Title 38, in support of HR operations and decision-making.
• Collaboration & Relationship Building: Ability to work effectively with Human Resources professionals across Veterans Canteen Service (VCS) and Veterans Health Administration (VHA), while clearly communicating and supporting VCS hiring policies and procedures.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present information clearly and professionally to employees, managers, and leadership.
• Core HR Functional Knowledge: Experience in one or more core Human Resources functions, including Personnel Actions, Recruitment and Placement, Classification, Compensation and Benefits, Employee and Labor Relations, Training, and Reasonable Accommodation.
• HR Consultation & Guidance: Ability to provide guidance and recommendations to managers and senior leaders on Human Resources policies, procedures, and best practices.
• Organization & Time Management: Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and adapt to changing business needs in a fast-paced environment.
• Microsoft Office Proficiency: Minimum intermediate-level proficiency in the Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, with the ability to create and edit documents, analyze data, develop presentations, manage calendars and email communications, and utilize these tools to support daily business operations efficiently.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
NOTE: A formal pay-setting process will be used to determine your salary. The salary may be at any point in the range listed for this vacancy. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.