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Secretary (OA)

Department of Veterans Affairs
Veterans Health Administration
VA Texas Valley Coastal Bend Health Care System

Summary

The incumbent serves as the principal Secretary to the Medical Center Director of the VA Texas Valley Coastal Bend Health Care System. The position performs a wide range of executive administrative responsibilities including managing reports and correspondence; screening calls and visitors; coordinating the Director's calendar and meetings; maintaining filing and records systems; supporting personnel actions and timekeeping processes; and coordinating training and travel arrangements.

Overview

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Accepting applications
Posted yesterday · Apply in 3 days
Due by 11:59 p.m. ET on July 27, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—Ad-hoc
Remote job
No
Relocation expenses reimbursed
No
Salary
$55,882 - $72,644 per year
Pay scale & grade
GS 8
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CAZM-13019524-26-EMG
Control number
877757100

This job is open to

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Clarification from the agency

Open to current, permanent VA Employees, Federal employees on a Career/Career-Conditional appointment or in the Excepted service covered by an Interchange Agreement; former competitive civil service employees eligible for reinstatement; current/former Land & Base Management; Veterans eligible under the VEOA, as 30% Disabled Veterans, and under VRA; those eligible under the Employment Program for People with Disabilities, those eligible under Military Spouse, and CTAP/ICTAP eligible.

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Duties

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As the Lead Secretary, the incumbent coordinates closely with staff at all levels of the organization to establish, improve upon and provide continuity of office operations. Upon request, informs the Director on such matters as past practice with respect to various reports, miscellaneous recurring requirements and continuing obligations, and sources from which the Director can obtain a quick explanation of various matters. Assists the Director's subordinates by relaying specific instructions and giving advice concerning procedural and administrative requirements.
Reports and Correspondence:

  • Monitors, routes, and tracks all incoming and outgoing correspondence, ensuring accuracy, completeness, and compliance with VA and VHA correspondence requirements.
  • Screens all incoming correspondence and reports.
  • Coordinates and assures timely completion of all reports, correspondence and personnel actions.
  • Responsible for review and final preparation of all outgoing correspondence, reports etc. in accordance with VHA Directive 1216.
  • Contacts other members of leadership to develop information and assemble data not readily available for use by the Director in replying to correspondence.
  • Transcribes letters, memorandums, and reports from dictated material, voice recording, and handwritten drafts into final form.
  • Types a variety of documents into final form, ensuring correct grammar, spelling, punctuation, format and style.
Calendar and Meetings:
  • Independently maintains the Director's enterprise calendar; prioritizes requests; deconflicts appointments; and ensures alignment with mission priorities.
  • Tracks and documents official activities as federal records; applies NARA GRS 5.1 (Common Office Records) for calendars/appointment records; applies GRS 5.2 for transitory scheduling messages.
  • Ensures calendar content that contains personally identifiable information (PII) is handled in accordance with the Privacy Act; prepares calendar extracts for public release when appropriate under FOIA, applying exemptions as necessary.
Calls and Visitors:
  • Screens phone calls and in-person visitors, determining priority and nature of requests prior to routing to the Director.
  • Provides authoritative information on office procedures, meeting requirements, communication protocol, and accurate referral contacts.
  • Ensures visitor access aligns with security and PIV/HSPD-12 credentialing procedures.
  • Maintains confidentiality and provides customer service consistent with VA values and privacy requirements
File System and Records Management:
  • Establishes, organizes, and maintains electronic and physical filing systems for the Office of the Medical Center Director. These files must be appropriately handled, stored and destroyed in accordance with applicable federal law and records management policies.
Personnel Actions and Human Resources Support:
  • Assists in preparing, routing, and tracking personnel-related documents including: Recruitment requests and onboarding materials; Position descriptions and job analyses; Awards (Special Contribution, Time-Off, On-the-Spot, performance awards)
Training and Travel:
  • Coordinates registration, monitoring, and documentation of required training for the Director and designated staff.
  • Maintains training records consistent with NARA GRS 2.6 retention requirements.
  • Arranges local and long-distance travel, ensuring compliance with the Federal Travel Regulation (FTR).

Work Schedule: Monday - Friday, 8:00am - 4:30pm
Telework: This position may be authorized for ad-hoc telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Secretary (OA)/PD013330
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/27/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-08 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Proficiency Requirements: In addition to meeting experience or education requirements, applicants for these positions must show possession of the following skills, as appropriate. Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for 3 years. Agencies may verify proficiency skills of self-certified applicants by administering the appropriate performance test.
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You may qualify based on your experience as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Comprehensive knowledge of executive-level office operations, correspondence management, timekeeping procedures, records management, and federal administrative processes; Knowledge of VA and VHA directives, standard operating procedures, and regulations governing correspondence, records, privacy, FOIA, timekeeping, personnel actions, and travel; Proficiency with office automation systems, virtual meeting platforms, manuscript editing, proofreading, and document formatting; Ability to interpret and apply administrative policies, anticipate leadership needs, and independently resolve complex administrative problems; and expert knowledge of the English language, grammar and the ability to use this knowledge in crafting executive level correspondence.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

VA TEXAS VALLEY COASTAL BEND HEALTH CARE SYSTEM
The VATVCBHCS is comprised of the Corpus Christi Outpatient Clinic, Corpus Christi Specialty Clinic, Harlingen Outpatient Clinic, Health Care Center at Harlingen, Brownsville Outpatient Clinic, Laredo Outpatient Clinic, McAllen Outpatient Clinic and two Mobile Medical Units. The VATVCBHCS is an innovative and dynamic ambulatory health care system offering core services in Primary Care, Geriatrics and Mental Health as well as Specialty Medicine, Pain Management, Surgical Services, Radiology, Dental, Pharmacy, Pathology and Laboratory Medicine, Women's Health and Urgent Care.

Through the utilization of inpatient/emergency department contracts, approximately 22,500 inpatient admissions and ER visits are managed by VATVCBHCS. Affiliated with the University of Texas Rio Grande Valley Medical School, the system has an active ambulatory care program and serves as a teaching and training site for medical residents and a myriad of health professional trainees. The VATVCBHCS is responsible for an enrollee population of over 53,000 Veterans and 612,000 outpatient visits annually.

Agency contact information

Elaine Gammons
Email
Elaine.Gammons@va.gov
Address
VA TX Valley Coastal Bend HCS
2601 Veterans Drive
Harlingen, TX 78550
US

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