Clarification from the agency

This position is open to all U.S. Citizens or U.S. Nationals. Note: Federal employees with permanent status or individuals eligible for special appointing authorities may also apply to Job Announcement #26R-SR-314399-MPA-FM. More than one selection may be made from this announcement.

The Supervisory Assistant Facilities Operations Specialist assists the Building Manager with the oversight of the facility’s day-to-day operations or maintenance needs of the facilities, which demands an unusual combination of management skills, knowledge of building and public museum operations, historic preservation, and a particular sensitivity to the needs of the visiting public, researchers, curators, other staff, and museum collections.

In this position, you will:

• Supervise from 15 to 100 permanent employees as well as contractor services, provides services for facilities ranging from 50,000 -1.5 million square feet on a 7-day a week 365 day per year schedule, including providing services to occupants and millions of visitors annually.
• Ensure and promotes compliance with all mandated programs created to provide a safer environment for employees, tenants, and visitors.
• Assist in the management and coordination of all activities relating to the physical operation, maintenance, and in-house repair and improvements of the facilities, their grounds, parking lots, and entry ways.
• Assist in the planning and coordination of small (less than 50 persons) to large (greater than 3,000 persons) special events each year.

Conditions of employment

• Pass Pre-employment Background Investigation
• May need to complete a Probationary Period
• Maintain a Bank Account for Direct Deposit/Electronic Transfer
• Males born after 12/31/59 must be registered with Selective Service.

Conditions of Employment

Qualification requirements must be met by the closing date of the announcement.

For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions on OPM website.

Qualifications

Experience:

For the GS-11: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-9 level in the Federal Service.  For this position, specialized experience is defined as experience in administrative management, leadership, communications and facility management to include overseeing and providing cleaning and overall building maintenance and customer service for the tenants/occupants. 

Or Education: Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree in engineering, industrial arts, property management, or business administration may be substituted to meet the experience requirements.

Or a Combination: Education and experience may be combined to meet the basic qualifications. For a full explanation of this option please see the Qualification Standards. Special Instructions for Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. For instructions on where to fax these documents, see the "Required Documents" section of this announcement.

For the GS-12: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-11 level in the Federal Service. For this position, specialized experience is defined as facility management to include operations and maintenance, communications, health and environmental safety, project management, leadership, and property control.   

Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants for this position may be evaluated in multiple stages. The first stage is an evaluation of your responses to the online multiple-choice questions that assess your experience, education, and/or training for the job-related competencies below:

1. Knowledge of Facility Management principles, issues, methods, and problems related to building management and facilities operations and maintenance for facilities with heavy public visitation, facilities which must be maintained within exacting environmental conditions and/or research facilitates of historic or monumental nature.
2. Ability to supervise, manage and motivate a diverse range of personnel.
3. Knowledge of techniques and skills involved in facility management including building maintenance, operations, cleaning, and construction.
4. Skill in development implementation, application, and maintenance of computerized methods of planning, financial management, facilities management and environmental control systems.
5. Ability to communicate clearly and concisely in writing, to a wide range of individuals and organizations (i.e. memos, reports and emails).
6. Ability to communicate clearly, concisely and persuasively in speech to a wide range of individuals and organizations.

Applicants who meet or exceed minimum qualifications will be assigned to one of three category groups based on job-related criteria:

• Best Category - Meets the minimum qualification requirements and excels in most of the job-related competencies above.
• Better Category - Meets the minimum qualification requirements and satisfies most of the job-related competencies above.
• Good Category - Meets the minimum qualification requirements but does not satisfy most of the job-related competencies above to a substantive degree.

This category rating process does not add veterans' preference points or apply the "rule of three" but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. A selecting official may make selections from the highest quality category (Best Category) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. Applicants who have not submitted a resume in the USAjobs system and/or have not answered all of the vacancy questions will not be considered for this position.

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.