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Management and Program Analyst (Technical Support Management Specialist)

Department of Transportation
Federal Aviation Administration
Eastern Region, ATO, Eastern Service Area, New York District, Philadelphia Tower (PHL)

Summary

Performs a combination of routine and multiple and varying assignments under the general direction of a Manager, project/program manager, team leader, or more experienced professional.

Overview

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Accepting applications
Posted yesterday · Apply by 08/12/26
Due by 11:59 p.m. ET on August 12, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy
Relocation expenses reimbursed
No
Salary
$69,046 - $107,031 per year

The salary cited above includes a locality rate of 28.99%. Pay rate for FAA employees, including locality pay is capped by law at $228,000.

Pay scale & grade
FV G
Promotion potential
NA
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Excepted Service
Represented by a union
Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (http://www.passnational.org).
Drug test
No
Security clearance
Other
Announcement number
AEA-ATO-26-RCM-99600
Control number
877635500

This job is open to

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Clarification from the agency

FAA-Wide - Open to current permanent FAA employees

Duties

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Performs a combination of routine and multiple and varying assignments under the general direction of a Manager, project/program manager, team leader, or more experienced professional. Acts as an individual Contributor and/or member of a team for projects/programs within a defined area of responsibility. Applies Experience and detailed knowledge to plan and accomplish assignments.

Typical assignments include: collecting and analyzing data/information; conducting research; applying Policies and procedures; identifying problems; and working with higher and lower-level professionals in Day-to-day operations. Develops procedures, systems, and methods on a variety of management functions and activities in one or more of the following areas - organizational planning and development, staffing utilization, productivity, work improvement and work methods, work measurement and staffing standards development, goals and Objectives.

Provides ongoing assistance, works basic issues, and acts as the organization's liaison to the Human Resources Office. With general direction, monitors, coordinates, and provides information to facilitate Personnel management activities and related forms for the full range of personnel actions. Collaborates with managers on position management functions to include preparing job description documentation for the Division. Interfaces with employment services staff for guidance and staffing advice on position design. Works minor issues and serves primary administrative processes associated with performance Management.

Plans, schedules and conducts analyses/studies of proposed program plans for accomplishing program Activities. Determines from a programmatic perspective the viability, consistency and accuracy of plans and Projections and conducts reviews to determine resource levels required to accomplish programs in a sound and efficient manner. Provides supporting rationale on the establishment or clarification of objectives. Ensures that plans are consistent with program guidance. Analyzes plans for programs under the Organization's cognizance and recommends changes, as necessary, to ensure that comprehensive plans are Current and reflect policies, priorities, goals and objectives of the organization. Conducts analyses in the review and evaluation of program activities. These analyses are conducted to ensure proper program integration and conformance to policy, completeness, and adequacy of operations in Meeting goals and objectives. Prepares recommendations based on such reviews and discusses Recommended courses of action with program managers to resolve major problem areas. These Recommendations include but are not limited to financial, programmatic interfaces, and impact of not Meeting goals and objectives. Reviews and analyzes draft regulations, manual chapters and directives referred to the group for comment. Based on this analysis, refers proposed issuance to appropriate group for review; and collects and integrates the various responses. Develops recommendations based on management studies and surveys and discusses recommended Courses of action with program managers to resolve problem areas.

Reviews and analyzes new and Proposed regulations to determine impact on program operations and management. Responsibilities may involve providing advice and support to management personnel for best utilization and reprogramming of Resources, conducting analyses, developing/maintaining tracking systems, monitoring staffing numbers and developing quarterly/annual/interim reports as required. Established policies/procedures provide guidance for most assignments but allow some discretion to select the most appropriate approach.

Requirements

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Conditions of employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • Qualifications must be met by the closing date of this vacancy announcement
  • APPLICANTS MUST APPLY ON-LINE THROUGH AVIATOR.

Qualifications

To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-F, FG/GS-5-9 level in the Federal Service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience may include but is not limited to:

  • Experience compiling, collecting, tracking, recording and analyzing data/information; conducting research; and identifying problems and possible solutions.

  • Experience performing technical support duties involving the application of FAA policies and procedures to operational matters, such as maintaining statistical or informational records; providing procedural information to others.

Education

Substitution of Education:

Ph.D. or equivalent doctoral degree; Education must demonstrate the knowledge, skills, and abilities necessary to do the work.

OR

3 full years of progressively higher level graduate education leading to such a degree; Education must demonstrate the knowledge, skills, and abilities necessary to do the work.

OR

LL.M., if related.

Education must demonstrate the knowledge, skills, and abilities necessary to do the work.

Combination of education and experience may be qualifying for this position.

Refer to OPM's Operating Manual Qualification Standards at: http://www.opm.gov/qualifications/SEC-IV/A/gs-admin.asp for more information. To qualify based on education at either grade level, you must submit a copy of your college or university transcript. Failure to do so will result in loss of consideration. (See Required Documents section). Schools must be accredited by an accrediting institution recognized by the U.S. Department of Education. Accreditation may be verified at the following website: www.ed.gov/admins/finaid/accred/index.html.

Preview job questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each [insert KSA section name here], in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resources Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSAs) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Interview Policy: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed.

You may be asked to verify information you have provided on your application for employment with the FAA.

Receipt of Applications: Applications must be received by the closing date of this announcement.

Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully. Errors or Omissions may impact your rating or may result in you not being considered for the job.

Links to Important Information: Locality Pay, COLA

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Federal Aviation Administration

At the FAA, the sky is not the limit—it is just the beginning. Exciting new opportunities are emerging in aviation and aerospace. Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles. Success with these new technologies and vehicle types will introduce new ways to transport people and goods expanding aviation's footprint in transportation. People are our strength. We are a diverse workforce of over 44,000 located nationwide and spanning over 120 occupations to include air traffic control specialists, aviation safety inspectors, engineers, scientists, technicians, and business professionals. Join us in our mission to provide the safest, most efficient aerospace system in the world.

Agency contact information

Regina Mulder
Phone
1 (718) 553-3456
Email
regina.mulder@faa.gov
Address
Federal Aviation Administration
AEA Regional HR Services Branch
1 Aviation Plaza, Room 207
AHF-N610
Jamaica, NY 11434
US

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