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Business Operations Officer NF-05

Department of the Army
United States Army Installation Management Command
Fort Benning - Family & Morale, Welfare and Recreation - Office of the Director of FMWR

Summary

This position is located in the Directorate of Family and Morale, Welfare, and Recreation (MWR).

Incentives and Bonuses

  • Incentives will not be paid.

Overview

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Accepting applications
Posted yesterday · Apply by 08/04/26
Due by 11:59 p.m. ET on August 4, 2026
Location
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Salary
$105,000 - $120,000 per year
Pay scale & grade
NF 5
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
Yes
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
O3NAFEA-26-13014993
Control number
877309700

This job is open to

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Clarification from the agency

United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

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  • Through subordinate activity managers, is responsible for overall management and direction of the Directorate, Morale Welfare and Recreation (DMWR) Business Division at a large garrison.
  • May coordinate with officials responsible for AAFES. Provides policies and guidance to ensure attainment of the established objectives of the division.
  • Directs, develops and administers plans and procedures. Implements, enforces, and ensures compliance with regulations to provide aggressive community business program which meets the needs and interests of the military community.
  • Provides sound leadership and supervision to ensure attainment of the established objectives of the division. Develops and/or recommends methods, operations, and programs to ensure profitable business activities income.
  • Reviews program objectives and priorities, and develops five-year plan with Capitol Purchase Minor Construction (CPMC) and Annual Operating Budgets covering projected programs of division resources. Performs other duties as assigned.

Requirements

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Conditions of employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one-year probationary period may be required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Males born after 31 December 1959 must be registered or exempt from Selective Service, visit: www.sss.gov.
  • Work hours may involve weekend, weekdays, holidays and night duty.
  • Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
  • The ability to obtain (within first 6 months) and maintain a Food Protection Manager Certification acquired through an American National Standards Institute accredited agency is required (i.e., ServSafe Food Protection Manager Certification Program).
  • Subject must have and maintain a valid Driver's License.
  • Required to file a Confidential Statement of Affiliations and Financial Interest in accordance with requirements of DODD 5500.7 Joint Ethics Regulation.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

A qualified candidate must possess the following:

  • Work experience directing/managing one or more DMWR Business Operations activities for a garrison, or similar civilian operation, for at least one year.

In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified":
  • Minimum of 3 years of experience managing revenue-generating business operations for Army Family and MWR.
  • Strong proficiency in conducting internal management reviews, cost-benefit analyses, and implementing corrective actions to ensure compliance with Department of War and Department of the Army Non-appropriated Fund Standards.
  • Minimum of 3 years of direct supervisory experience managing a diverse workforce of 15+ personnel.
  • Minimum of 3 years experience with developing, tracking, and reporting organizational Key Performance Indicators to drive continuous process improvements, optimize resource allocation, and reduce operating costs.
  • Minimum of 3 years experience working with Army MWR systems such as: Standard Management Information Reports for Finance (SMIRF), Financial Management Budget System (FMBS), and RecTrac.

**The information provided on your resume MUST clearly reflect ALL knowledge and experience listed under the minimum qualifications. You will be rated based solely from the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.**

Additional information

Area of Consideration

  • This job is open to candidates who are in the Area of Consideration for this vacancy announcement which is worldwide.
Manual Application Option
  • If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.
  • Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 3:00 pm EST on 08/04/2026 to ensure timely processing.
  • Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.
PCS Costs
  • Payment of Permanent Change of Station (PCS) costs are authorized, based on a determination that a PCS move is in the Government's interest.
  • In accordance with the Joint Travel Regulations, most individuals will be authorized movement of Household Goods, Temporary Storage, and Air, POV, or Rail Transportation to your new duty station. In addition, some individuals may also be authorized Temporary Quarters Subsistence Expenses (TQSE).
  • PCS is contingent upon signing a one-year continued service agreement.
Allowances and Differentials
  • This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.
  • Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.
Important Information Regarding Access to Certain Federal Facilities:
  • Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
Your Application may be Considered for Multiple Opportunities:
  • After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.
Termination of Spouse Employment Preference
  • Refusal of a military spouse to participate in established recruitment procedures for a Regular Full-Time (RFT) or Regular Part-Time (RPT) position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of Spouse Employment Preference (SEP) entitlement for the current Permanent Change of Station (PCS) of the sponsor.
Discover Your Path to Success

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your Application Matters: How We Will Review It

We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

  • Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
  • We will consider your responses to our application questionnaire.
  • If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.
Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying

When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities:
  • NAF Priority Consideration 1 Business Based Action (BBA)
  • NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
  • NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)


Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

United States Army Installation Management Command

Fort Benning is the Maneuver Center of Excellence and home of the Infantry and Armor. More than half of all new Soldiers who enter the Army will do so at Fort Benning.

With the third-largest troop density, Fort Benning is the sixth-largest military installation in the United States. More than 100,000 Soldiers, family members, Veterans, civilians and contract employees live, work and use services on the installation every day.

Fort Benning is located in an area commonly known as the "Tri-Community", comprised of Columbus, Georgia and Fort Benning, Georgia, and Phenix City, Alabama. Columbus, known as Georgia's third-largest city, is a growing community of 250,000. The stunning Florida gulf shores and picturesque Blue Ridge Mountains are only a few hours' drive from Fort Benning.

Agency contact information

Sonja Jefferis
Phone
410-618-3448
Email
SONJA.M.JEFFERIS.NAF@army.MIL
Address
EA-NAF-W6CRAA US ARMY GARRISON FT BENNING
DO NOT MAIL
Fort Benning, GA 31905
US

Visit our careers page

Learn more about what it's like to work at United States Army Installation Management Command, what the agency does, and about the types of careers this agency offers.

https://benning.armymwr.com/programs/

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