Clarification from the agency

This position is open to ONLY, Current, Permanent Employees of the San Diego VA Community Care Service.

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The Administrative Officer (AO) has primary responsibility for the administrative and operational management of the services and programs of the CC Service at the VA San Diego Healthcare System (VASDHS). The incumbent is responsible for the development, implementation and evaluation of the CC Service budget, contract management, personnel management, coordination of educational activities, coordination of responses for congressional, Whitehouse, patient advocate, and executive level inquires for Veterans who received care in the community, supply ordering/ management and equipment procurement management. The incumbent also manages all action items received from for the CC Service, serves as the Lead Timekeeper for the CC Service and creates and manages all Veterans Care Agreements (VCA) that are established with community providers.

Duties include but are not limited to the following:

The incumbent is responsible for procurement and serves as Contracting Officer Representative (COR) for all the contracts under the CC Service. Provides administrative, technical, resource utilization and financial management of the administrative functions and operations of the service. The incumbent is responsible for compliance with The Joint Commission (TJC) standards related to Environment of Care (EOC), compliance with Office of Community Care (OCC), compliance with the Improper Payments Elimination and Recovery Act (IPERA) through provision of reporting in quarterly audits as well as quality control audits from the OCC that occur, weekly, biweekly, and monthly. The position may require work on weekends and non-administrative hours. Provides advice to management and program personnel on budgetary, finance, and regulatory issues.

Incumbent assists with formulation of the annual multi-million-dollar budget including salaries, contracts travel, supplies, equipment, and all other general operating expenses. Assists the Assistant Chief of CC with planning a system of internal control which assures the fiscal management of the service will be maintained on a sound basis in accordance with generally accepted accounting practices.

Develops monthly and quarterly cost analysis and maintains a running control of funds to ensure that accounts are within authorized levels. Identifies program resource requirements, ensures appropriate acquisition and allocation of essential resources, and accounts for the effective utilization of all available resources in support of program activities and reports any findings to the Assistant Chief of CC.

Incumbent is responsible for procurement and contracting for the CC Service. This includes generating purchase requests in IFCAP/VISTA/IPPS containing enough information for the contracting office to identify the salient characteristics of the item or services to be purchased. Responsible for developing the procurement package which includes the Statement of Work (SOW)/Objectives (SOO), Independent Government Cost Estimate (IGCE) evaluation factors used in the evaluation process, Quality Assurance Surveillance Plan, and any required approvals mandated by regulation or policy.

Incumbent serves as the primary Contracting Officer's Representative (COR) for the CC Service Line. The COR is required to take formal COR training every two years. As COR, the incumbent Page 2 of 10 14308-0 APRIL 2023 evaluates the contracts for compliance with VA policies and ensures contract specifications are accurate, initiates cost proposals for change orders, develops a government cost estimate for the change and negotiates such changes with the Contractor's Representative, reviews and examines submittals for compliance, verifies daily logs, evaluates and makes recommendations concerning the release and payment of funds to the contractor based upon exams and for procedures satisfactorily completed.

The incumbent works directly with community providers and medical groups to create Veterans Care Agreements (VCA) with the VASDHS when community providers are unable to be credentialled in the Community Care Network (CCN). The incumbent manages all established VCAs with the Office of Integrated Veterans Care (IVC). The incumbent managed the credentialling of all community providers and medical groups with the Credentialling Verification Office (CVO).

Performs other related duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: 7:30 am - 4:00 pm or TBD
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer, Community Care (CC) Service/PD14308O
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/27/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. For a GS-11 position you must have served 52 weeks at the GS-09.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

GS-09:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge of office management or program management that involves planning, staffing, directing, and/or budgeting; coordinating administrative support activities monitoring/tracking programs or processes; and assisting with resource management responsibilities (i.e., allocating space, time, equipment for daily use of staff, etc.). NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR,
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. of J.D., if related that demonstrates the knowledge, skills, and abilities necessary to do the work of this position.NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR,
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond one (1) full year of graduate level education.

GS-11:

• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. of J.D., if related that demonstrates the knowledge, skills, and abilities necessary to do the work of this position.NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation.

OR,

• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond one (1) full year of graduate level education.

GS-11

• Specialized Experience: You must have one (1) full year of specialized experience equivalent to the GS-9 level in the Federal service that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of this position. Specialized experience includes: developing, implementing and evaluating strategic goals; identifying and effecting changes in the organizational structure; serving on task groups and committees; planning, staffing, directing, and/or budgeting; coordinating administrative support activities monitoring/tracking programs or processes; and assisting with resource management responsibilities (i.e., allocating space, time, equipment for daily use of staff, etc.). NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

OR,

• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or an LL.M. if related that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation.

OR,

• Combination: Applicants may also combine education and experience to qualify at this level. You must possess equivalent combinations of successfully completed graduate level education in excess of two (2) years of graduate study and specialized experience to meet total experience requirements.

You will be rated on the following Competencies for this position:

• Attention to Detail
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Teamwork

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements:

The work is primarily sedentary, although some slight physical effort may be required. Environment Work is typically performed in an adequately lighted and climate-controlled office. May require occasional travel.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.