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Administrative Support Assistant (OA)

Department of the Interior
National Park Service
Southern Arizona Office

Summary

These positions are located in Southern Arizona Office, in the Administrative Division.

Open to the first 50 applicants or until 07/24/2026 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

Overview

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Accepting applications
Posted yesterday · Apply in 3 days
Due by 11:59 p.m. ET on July 24, 2026
This job will close when we have received 50 applications which may be sooner than the closing date. Learn more
Location
2 vacancies in the following locations:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$40,736 - $55,395 per year
Pay scale & grade
GS 5
Promotion potential
7
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
IM-1541-SOAR-26-13005205-MP
Control number
877183700

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Duties

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Camp Verde - GS-05-$40,736-$52,957(Locality Pay Area Rest of the U.S.)
Roosevelt, AZ - GS-05-$42,611-$55,395 (Locality Pay Area of Phoenix-Mesa, AZ)
(Note: The Pay Salary Tables are at entry level GS-05)

For the position located at Tonto National Monument (Roosevelt): The primary purpose of these positions is to provide assistance to the superintendent and staff of Tonto National Monument (Roosevelt) with administrative processes, including human resources, acquisition and property management, and other administrative services. The positions are integral members of an administrative team. Along with the Administrative Officer, Budget Analyst, Administrative Specialist, and another Administrative Support Assistant, they will support the managers and employees of Tonto National Monuments, as well as the Southern Arizona Office. As the Administrative Support Assistant, the selected candidate will work closely with the park superintendent, serve as a technical assistant for a wide variety of administrative matters at the park, and perform a narrow selection of functions for the Southern Arizona Group. The positions are developmental in nature. The selected candidate will join the team in an entry level (GS-05) capacity and will have the opportunity to learn new skills and advance to the full promotion level of GS-07 in as few as 2 years.

For the position located at Montezuma Castle & Tuzigoot (Camp Verde): The primary purpose of the position is to provide assistance to the superintendents and staff of Montezuma Castle & Tuzigoot (Camp Verde), with administrative processes, including human resources, acquisition and property management, and other administrative services. The positions are integral members of an administrative team. Along with the Administrative Officer, Budget Analyst, Administrative Specialist, and another Administrative Support Assistant, they will support the managers and employees of the Southern Arizona Group, which includes Montezuma Castle and Tuzigoot, as well as the Southern Arizona Office.

As the Administrative Support Assistant stationed at either location, the selected candidate will work closely with the park superintendent, serve as a technical assistant for a wide variety of administrative matters at the park, and perform a narrow selection of functions for the Southern Arizona Group. The position is developmental in nature. The selected candidate will join the team in an entry level (GS-05) capacity and will have the opportunity to learn new skills and advance to the full promotion level of GS-07 in as few as 2 years.

These positions will initially be responsible for the following duties:

  • Serving as the primary timekeeper for the park. Reviewing time and attendance reports for employees and assuring reports are entered correctly. Advising supervisors and employees concerning questions about pay, hours of duty and leave.
  • Serving as an advisor to park staff on the procurement, and making purchases of supplies, equipment, and services for the unit with a purchase card.
  • Ensuring that property is appropriately marked to identify it as government property, entering the property information into a tracking system, and participating in property inventories and board of survey proceedings. Tracking property acquisitions, transfers, and disposals, and preparing forms to report and sell excess and surplus property.

The incumbents should expect to build effective working relationships with team members, park superintendents, division managers, park employees and must be effective with their verbal and written communication with NPS personnel and external partners.

Duties will be developmental in nature when filled below the full performance level at the GS-05 with the full performance of a GS-07.

Requirements

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Conditions of employment

  • U.S. Citizenship required.
  • Appointment subject to background investigation and favorable adjudication.
  • Meet Selective Service Registration Act requirement for males.
  • Complete the initial online assessment and USAHire Assessment, if required.
  • Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
  • Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service); with few exceptions as outlined in 5 CFR 300.603(b). Time-In-Grade requirements also apply to former Federal civilian employees applying for reinstatement who have had a break in service of less than one year, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointments. Time-in-grade does not apply to new excepted service appointments. Time-in-grade requirements must be met by the closing date of this announcement.
  • You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver's license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid State issued driver's license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists. Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver's licenses, whether current or past, possessed by you. Please indicate in your application whether you possess a valid State driver's license.
  • You may be required to complete training and operate a four-wheel drive vehicle.
  • You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
*Additional Requirements located under qualifications*

Qualifications

Requirements Continued...

  • You may be required to work overtime.
  • You may be required to occasionally travel within the park or other park locations. You must obtain a government charge card for travel purposes.
  • You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period OR 2-year trial period during which your fitness and whether your continued employment advances the public interest will be evaluated.

This probationary/trial period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated.

Upon completion of your 1-year probationary period OR 2-year trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

All qualifications must be met by the closing date of this announcement-07/24/2026-unless otherwise stated in this vacancy announcement.

Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience.

For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.

SELECTIVE FACTOR: This position requires the skill of a qualified typist with the ability to type at least 40 words per minute. You must also indicate this on your resume or submit a typing certificate. Candidates who do not meet this requirement by close of this announcement will receive no further consideration for this position.

- AND -

To qualify for this position at the GS-0303-05 grade level, you must possess at least one of the following minimum qualifications by close of the announcement:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). Examples of specialized experience include: performing various administrative functions related to payroll, personnel, and travel, organizing and analyzing information, typing correspondence, memos, reports, forms from rough drafts, and notes, answering telephone calls, filing, and meeting and dealing effectively with others. You must include hours per week worked.

-OR-

EDUCATION: Successful completion of at least 4 years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college, or university. You must include transcripts.

-OR-

Successful completion of a combination of education and experience as described above. NOTE: Only education in excess of the first 60 semester hours is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to 1 year of specialized experience. The total must equal at least 100 percent to qualify. You must include transcripts.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor.

Physical Demands: Work requires sitting at a desk, standing, bending, reaching, walking and lifting.

Working Conditions: Work is performed primarily in an office setting but may be performed out in the field.

The National Park Service has determined that the duties of this position are suitable for telework only during an emergency or natural disaster.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, submission of ALL SF-50s and performance information for each period of temporary/term employment that qualifies for LMWFA. Performance documentation can be obtained by contacting the supervisors for the positions you served in during your 24 months. If they did not complete performance appraisals ask them to provide a statement of performance for each period of service. The statement must specify the dates for each employment period and your level of performance (dates should match the dates on the SF-50s).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.

Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.

Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.

Candidates who apply under Noncompetitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process.

If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

National Park Service

Please visit find a park for additional park information.

Agency contact information

Jody Solis-Mitchell
Phone
000-000-0000
Email
jody_solis-mitchell@ios.doi.gov
Address
Southern Arizona Office
3636 N Central Suite 410
Phoenix, AZ 85012
US

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