The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the
community of 10,000 House Members, Officers and staff.
Summary
The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the
community of 10,000 House Members, Officers and staff.
The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 800 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, child care, food and vending, procurement, logistics and administrative counsel.
This position is located in the Network Engineering and Operations (Networking) Directorate, House Information Resources (HIR), Office of the Chief Administrative Officer (CAO), U.S. House of Representatives (House). The Networking Directorate provides operational support services to the House that ensure reliable and dependable connectivity to the House Data Network both on the House Campus and to over 820 District Offices as well as numerous Business Continuity and Disaster Recovery (BC/DR) sites, facilities, and mobile capabilities. This position does not have day-today supervisory/managerial responsibilities.
Primary Responsibilities:
Evaluates and recommends commercially available, standards compliant LAN networking solutions.
Design, test, and implement new LAN deployments and upgrades based on project requirements
Designs complex integrated communication networks and develops network service specifications and procedures.
Provides operational support on day‑to‑day operations and resolution to complex LAN, WAN, Wireless and ISE related problems.
Assists in the preparation of Request for Proposals and Request for Quotations. Reviews and evaluates reliable, cost‑effective, and efficient campus LAN communications for the House.
Conducts performance and bandwidth utilization monitoring of LAN communication systems.
Keeps abreast of relevant routing and switching technology changes and applies industry standards to House requirements.
Trains other House staff in telecommunications technologies and provides technical guidance to junior level engineers.
Performs other official duties and special projects as assigned.
Bachelor’s degree in a related field or equivalent work experience.
Minimum 5 years of experience designing and supporting large scale campus LAN/ WAN and wireless networks.
Knowledge of TCP, UDP, QoS, SNMP, TLS/HTTPS, SMTP, EIGRP, OSPF, and BGP.
Experience with Aruba wireless access hardware ideal but not required.
Demonstrate proficiency with managing large scale enterprise networks using Cisco’s routing and switching best practices.
Strong understanding of how to configure access ports and trunk ports
Knowledge of port security and how to define violation modes on layer 2 access points
Proficient in using design tools such as Visio to road map the enterprise infrastructure.
Skill in the coordination of network engineering and integration projects.
Knowledge, Skill, and Ability (KSA) and Competency Requirements:
Ability to provide engineering leadership on all phases of analysis, design, testing, and implementation of networks, integration of voice and data, and telecommunications.
Ability to communicate effectively, both orally and in writing, with elected officials, senior staff, information systems professional, and non-technical users.
Employees within this position are expected to demonstrate the following IHR Technical Competencies: Analytics; Application Administration and Integration; Emergency Response Planning and Risk Management; Hardware Installation and Management; Information Management; Information Resources Strategy and Planning; Information Systems/Network Security; Information Technology Support; Knowledge of Emerging Trends and Industry Best Practices; Network Management; Project Management; Quality Assurance and Testing; and Telecommunications.
All employees within CAO are expected to demonstrate the following general competencies: Accountability, Adaptability, Collaboration, Communication, Customer Orientation, Knowledge of Relevant Policies, Procedures, and Processes, Priority Management, and Problem Resolution.
Certifications:
CCNA or CCNP preferred.
Continued employment is contingent upon satisfactorily completing a criminal history records check (or other applicable security clearance) and a pre-employment drug-test (pre-identified position only).
Additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated using a structured interview process.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
