Yes—Telework eligible positions do not guarantee telework.
Remote job
No
Relocation expenses reimbursed
No
Salary
$40,736 - $77,306 per year
Pay scale & grade
GS 5 - 7
Promotion potential
7 - This position has career progression. If selected at a lower grade level you may be promoted without further competition to the full working level as your career progression.
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Performs advanced analysis of complex taxpayer accounts, returns, transcripts, and case files involving multiple tax periods, interrelated issues, prior account activity, and/or conflicting information. Applies a wide range of established tax laws, regulations, and procedures, including the Internal Revenue Code (IRC}, Internal Revenue Manual (IRM}, and related
guidance, to varied and non-routine situations.
Independently determines appropriate resolution strategies by interpreting and applying established guidelines in situations where direct applicability may not be clear, determining appropriate actions in situations where established guidance does not fully address the issue. Evaluates taxpayer responses, identifies discrepancies, and determines final case disposition,
including revision, closure, or referral.
Identifies potential fraud, abuse, or noncompliance indicators and initiates appropriate referrals in accordance with established procedures. Performs a full range of account adjustments, such as complex computations of tax, penalties, and interest (including restricted interest} and determines the appropriate disposition of overpayments and balances due.
Provides technical assistance to taxpayers and authorized representatives on complex or sensitive account issues through telephone, written, and digital communication. Explains tax laws, notices, account adjustments, and enforcement actions, addressing disagreements to resolve issues and promote voluntary compliance. Secures additional information, including from third parties when appropriate, and coordinates with internal IRS functions, including the Taxpayer Advocate Service (TAS}, to resolve complex matters.
Utilizes IRS systems (e.g., Integrated Data Retrieval System (IDRS), Audit Information Management System (AIMS), Enterprise Case Management (ECM}} to research accounts, input transactions, monitor case status, and validate results. Manages a complex inventory, prioritizing work to meet production and quality standards, and maintains thorough case histories documenting actions and decisions. Provides guidance to lower-graded employees, ensures compliance with
disclosure laws and Privacy Act requirements and performs other duties as assigned.
STANDARD POSITION DESCRIPTIONS (SPD): PD26159, PD26160, and PD26161
Visit the IRS SPD Library to access the position descriptions.
Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.
May be required to travel 1-5 days per month.
Full Time: Tour of Duty: Day Shift and Swing Shift. If selected, your actual tour of duty will be defined at job offer.
Tour of Duty: Monday - Friday, Day Shift hours start time between 6:00am and end time by 6:00pm.
Tour of Duty: Monday - Friday, Swing Shift hours start time between 2:00 pm and end time by 1:30 a.m.
ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION
Qualifications
Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement.
SPECIALIZED EXPERIENCE/EDUCATION FOR GS-05: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes experience that is in or related to this position and provides you with the particular knowledge, skills and abilities to perform successfully the duties of this position. Examples of qualifying experience include:
Performing a variety of miscellaneous tasks involving researching and processing financial documents, reviewing information, and determining corrective action on accounts.
Researching for missing/unclear accounting information to make appropriate adjustments.
Review and process taxpayer account information per organizational guidelines (e.g., Internal Revenue Code (IRC), Internal Revenue Manual (IRM), and Audit Information Management Systems (AIMS)) and maintain current knowledge of tax law and internal processing procedures.
Identifying account discrepancies and applying tax laws to correct account issues.
Providing information at the request of taxpayers, taxpayer representatives, and third parties through telephone, written, and digital communication, including automated systems to generate notices and taxpayer correspondence.
OR You may substitute education for specialized experience as follows: four (4) years of education above high school in any related field of study from an accredited college or university. OR You may qualify by a combination of experience and education.
SPECIALIZED EXPERIENCE FOR GS-06: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes experience that is in or related to this position and provides you with the particular knowledge, skills and abilities to perform successfully the duties of this position. Examples of qualifying experience include:
Performing a variety of tasks involving researching and processing financial documents, reviewing information, and determining corrective action on accounts.
Reviewing inventory management procedures to control casework and conduct research.
Interpreting guidelines to advise the taxpayer and/or their representatives to meet tax obligations through collection and/or enforcement actions.
Review and process taxpayer account information per organizational guidelines (e.g., Internal Revenue Code (IRC), Internal Revenue Manual (IRM), and Audit Information Management Systems (AIMS), etc.) and maintain current knowledge of tax law and internal processing procedures.
Assisting with reconstructing account activity, including specialized case types such as AUR, Correspondence Examination, Innocent Spouse, and/or Employment Tax.
Assisting with adjustment documents such as credit transfers, abatements, error corrections, and/or multiple account elements.
AND
Experience must include the following:
Assisting with or resolving taxpayer problems involving multiple tax periods, prior account activity, and conflicting information.
Providing information at the request of taxpayers, taxpayer representatives, and third parties through telephone, written, and digital communication, including automated systems to generate notices and taxpayer correspondence.
SPECIALIZED EXPERIENCE FOR GS-07: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes experience that is in or related to this position and provides you with the particular knowledge, skills and abilities to perform successfully the duties of this position. Examples of qualifying experience include:
Analyzing tax or accounting problems for resolution as a bookkeeper or accounting position.
Reviewing inventory management procedures to control casework and conduct research to identify any needed corrections.
Resolving conflicts via established guidelines with taxpayers, taxpayer representatives, and/or third parties to gain compliance with laws and regulations.
Utilizing various types of tax returns, penalty abatement, interest computations, filing requirements, corrections and/or alternations to tax modules to complete documentation.
Reviewing technical information updates to maintain current knowledge of tax law and internal processing procedures.
Recommending lien and/or levy action, including initiating supporting information for release.
Interacting with the public analyzing tax or accounting problems and then resolving high-conflict differences through use of established guidelines,
Interacting with customers in person, in writing or by telephone in a variety of situations that require solicitation of information to identify concerns and offer solutions.
Providing information at the request of taxpayers, taxpayer representatives, and third parties through telephone, written, and digital communication.
Utilizing statutory provisions for computing taxes, penalties, and interest (including restricted interest), and multi-period adjustments.
AND
You must also meet the following requirement(s):
TIME AFTER COMPETITIVE APPOINTMENT (TACA): Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-5, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03, or 04 positions.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
(UT1486) 2365 Lincoln Avenue, Ogden, Utah 21 vacancies
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
As a current IRS employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
You will be evaluated for this job based on how well you meet the qualifications above.
Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. Applicants who disqualify themselves will not be evaluated further.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
Attention to Detail
Customer Service
Decision Making
Flexibility
Integrity/Honesty
Interpersonal Skills
Reading Comprehension
Self-Management
Stress Tolerance
Teamwork
The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. A quality group rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level groups, Superior/Best Qualified, Highly Qualified and Qualified
Referral: Eligible applicants rated in the highest quality group, may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.
Performance Appraisal and Awards - Will not be used in determining your overall rating. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. IRS employees may obtain their most recent awards listing at https://persinfo.web.irs.gov/.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of Highly Qualified orbetter to be rated as "well qualified" to receive special selection priority.
As a current IRS employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English. Incomplete or insufficient information may result in not being considered for the position, or not receiving special consideration for which you may be eligible.
Please view Application Preparation or How to write a resume for federal job.
1. Resume
… Your resume should:
Be limited to two (2) pages. Applicants with resumes exceeding two-pages will be removed from consideration. We recommend utilizing a standard 8.5x11-inch document size, a sans-serif font such as Arial or Calibri with a font size no smaller than 10-point for the main text, and page margins of 0.5 inches. Applicants that attempt to circumvent the 2-page limit page limit, for example by materially reducing readability, will be deemed ineligible. If you update your application, only the most recent resume received (uploaded under the "Resume" document type) will be considered to determine qualifications.
Include your name and contact information.
Include relevant work experience - Employer Name, Job Title, Employment dates (start to end date or present), number of hours worked per week, and a brief description of duties that clearly demonstrate your qualifications. To receive full credit for work experience, you must include specific MM/DD/YYYY start and end dates for every position.
Include pay plan, series, and grade (e.g., GS-0301-09) for all federal service jobs.
Not include photographs, classified or sensitive information, SSN, encrypted/digitally signed documents, or other inappropriate content. Resumes containing prohibited information will be deemed ineligible.
Not include embedded links as they will not be opened or considered when determining qualifications.
Not include personal information such as age, sex, religion, race, or disability.
Not include specialized experience copied from the announcement or position description, as this is not a demonstration of your experience.
2. Education(if applicable) - Refer to Qualification and Education sections above for requirements
For positions with an education requirement, or if you are qualifying for this position based on education or training, submit a copy of your transcript(s) or equivalent. An official transcript(s) will be required if you are selected.
3. Registration/License (if applicable) - Current, active registration/license
Submit the most recent completed annual performance appraisal.
Submit copies of any incentive/performance awards received that may have an impact on the qualifications for the position to be filled.
5. Career Transition Assistance Plan (CTAP) (if applicable) Selection priority program for displaced or surplus federal employees:
Review and submit the required documentation as outlined under CTAP
6. IRS Reassignment Preference Program (RPP) (if applicable)
Submit your RPP Notice and most recent performance appraisal.
Appraisal must reflect Fully successful or higher overall rating.
7. Current Employees Documentation (recommended if applicable)
If applying for a higher grade and you met time-in-grade (TIG) at another agency, it is recommended that you provide an SF-50(s) (Notification of Personnel Action) (or equivalent) which demonstrates you meet the 52-week TIG requirement (e.g., Promotion with an effective date more than one (1) year old, Within-Grade-Increase at the highest grade held). Failure to provide an SF-50(s) that shows your eligibility may result in an ineligible determination.
Please read the entire announcement and all the instructions before you begin an application. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 07/30/2026.
To begin the application process, click the "Apply Online" button.
You will be re-directed to USA STAFFING to continue your application process; answer the online questions. To preview the Application Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13007303.
Upload all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need is not imported from USAJOBS, you may upload it directly into this application.)
Click the Submit Application button.
If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability.
Set aside up to 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources.
Visit USA Hire Online Help for online assessment information, system requirements, reasonable accommodations, and what to expect next.
Reasonable Accommodations (RA): We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process. To review reasonable accommodation policies and procedures please visit https://www.opm.gov/policy-data-oversight/disability-employment/reasonable-accommodations/.
USA Hire Assessment Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)
To update your application, including supporting documentation: Visit USAJOBS - How to Update Application during the announcement open period, make updates or add supporting documentation, then continue through the entire application process and click Submit Application to send updates to the hiring agency. This option will no longer be available once the announcement has closed.
To view the job status or your application status: Visit USAJOBS - How to View Application/Job Status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
SBSE CAMP EXAM
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. " Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. To learn more, please visit our page at: Treasury.gov/fairchanceact.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English. Incomplete or insufficient information may result in not being considered for the position, or not receiving special consideration for which you may be eligible.
Please view Application Preparation or How to write a resume for federal job.
1. Resume
… Your resume should:
Be limited to two (2) pages. Applicants with resumes exceeding two-pages will be removed from consideration. We recommend utilizing a standard 8.5x11-inch document size, a sans-serif font such as Arial or Calibri with a font size no smaller than 10-point for the main text, and page margins of 0.5 inches. Applicants that attempt to circumvent the 2-page limit page limit, for example by materially reducing readability, will be deemed ineligible. If you update your application, only the most recent resume received (uploaded under the "Resume" document type) will be considered to determine qualifications.
Include your name and contact information.
Include relevant work experience - Employer Name, Job Title, Employment dates (start to end date or present), number of hours worked per week, and a brief description of duties that clearly demonstrate your qualifications. To receive full credit for work experience, you must include specific MM/DD/YYYY start and end dates for every position.
Include pay plan, series, and grade (e.g., GS-0301-09) for all federal service jobs.
Not include photographs, classified or sensitive information, SSN, encrypted/digitally signed documents, or other inappropriate content. Resumes containing prohibited information will be deemed ineligible.
Not include embedded links as they will not be opened or considered when determining qualifications.
Not include personal information such as age, sex, religion, race, or disability.
Not include specialized experience copied from the announcement or position description, as this is not a demonstration of your experience.
2. Education(if applicable) - Refer to Qualification and Education sections above for requirements
For positions with an education requirement, or if you are qualifying for this position based on education or training, submit a copy of your transcript(s) or equivalent. An official transcript(s) will be required if you are selected.
3. Registration/License (if applicable) - Current, active registration/license
Submit the most recent completed annual performance appraisal.
Submit copies of any incentive/performance awards received that may have an impact on the qualifications for the position to be filled.
5. Career Transition Assistance Plan (CTAP) (if applicable) Selection priority program for displaced or surplus federal employees:
Review and submit the required documentation as outlined under CTAP
6. IRS Reassignment Preference Program (RPP) (if applicable)
Submit your RPP Notice and most recent performance appraisal.
Appraisal must reflect Fully successful or higher overall rating.
7. Current Employees Documentation (recommended if applicable)
If applying for a higher grade and you met time-in-grade (TIG) at another agency, it is recommended that you provide an SF-50(s) (Notification of Personnel Action) (or equivalent) which demonstrates you meet the 52-week TIG requirement (e.g., Promotion with an effective date more than one (1) year old, Within-Grade-Increase at the highest grade held). Failure to provide an SF-50(s) that shows your eligibility may result in an ineligible determination.
Please read the entire announcement and all the instructions before you begin an application. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 07/30/2026.
To begin the application process, click the "Apply Online" button.
You will be re-directed to USA STAFFING to continue your application process; answer the online questions. To preview the Application Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13007303.
Upload all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need is not imported from USAJOBS, you may upload it directly into this application.)
Click the Submit Application button.
If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability.
Set aside up to 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources.
Visit USA Hire Online Help for online assessment information, system requirements, reasonable accommodations, and what to expect next.
Reasonable Accommodations (RA): We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process. To review reasonable accommodation policies and procedures please visit https://www.opm.gov/policy-data-oversight/disability-employment/reasonable-accommodations/.
USA Hire Assessment Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)
To update your application, including supporting documentation: Visit USAJOBS - How to Update Application during the announcement open period, make updates or add supporting documentation, then continue through the entire application process and click Submit Application to send updates to the hiring agency. This option will no longer be available once the announcement has closed.
To view the job status or your application status: Visit USAJOBS - How to View Application/Job Status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
SBSE CAMP EXAM
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. " Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. To learn more, please visit our page at: Treasury.gov/fairchanceact.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
