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Supervisory Program Analyst

Department of Veterans Affairs
Veterans Benefits Administration
Office of Human Capital Service (HCS)

Summary

The incumbent serves as the Chief for HCS's Human Resources Liaison Team and is responsible for providing guidance and assistance in management practices and procedures related to personnel administration, human resources management, talent management, administrative and support services, and performing Human Resource (HR) Liaison assignments for HCS staffs.

Overview

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Accepting applications
Posted yesterday · Apply in 3 days
Due by 11:59 p.m. ET on July 21, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Remote job
No
Relocation expenses reimbursed
No
Salary
$107,446 - $139,684 per year

Salary shown is the basic pay WITHOUT locality pay. Locality pay WILL BE added to salary based on the duty location.

Pay scale & grade
GS 14
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time - 8:30 am - 5:00 pm
Travel Required
25% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Other
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
101-HCS-13007437-26-ER-NBU
Control number
876957400

This job is open to

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Clarification from the agency

This vacancy is open ONLY to current Human Capital Services (HCS) employees and former VA career/career-conditional employees who are CTAP eligible.

Duties

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Specific duties include:

  1. The Supervisory Program Analyst serves as a team leader for the HR management liaison functional area for HCS program/staff offices and had full technical authority for business operations, projects, studies, and HR operational initiatives.
  2. The incumbent is responsible for the effective operation of a team, including clarification and communication of problems to be solved or program issues under review by the team; coaches the entire team or individual members in identifying the scope of problems and the development of workable solutions.
  3. The incumbent distributes work and ongoing assignments among the team members, monitors the work to assure it is accomplished on a timely basis in accordance with established procedures, methods, etc., and assures team members have a role in developing shared products.
  4. The incumbent assures training of team members is accomplished on the basic techniques of team building and how to work in the team environment as well as training in the technical aspects of the functional area to promote effective and efficient team development and operation.
  5. Maintains current knowledge of HR policies and procedures, program trends, Administration initiatives, regulatory changes, and other developments affecting the operational area, and advises and makes recommendations to management and HR officials.
  6. Incumbent works with and ensures team members are monitoring and are aware of changes in their individual areas, are keeping up to date on most recent developments, and are aware of reports and other activities that require action.
  7. The incumbent develops operational procedures and guidance, provides comprehensive technical support, expert advice, researches and investigates new or improved business and management practices for application throughout the HCS human resource's function.
  8. Prepare analytical reports on various human resources activities (e.g., staffing rosters, position numbers, gains and losses, time to hire metrics, employee demographics, EEO, performance requirements, performance management compliance, employee relations, credible service, etc.).
Work Schedule: Full time, Monday through Friday 8:30 am - 5:00pm
Compressed/Flexible: Available
Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Virtual: This is a virtual position.
Position Description/PD#: Supervisory Program Analyst; 400980
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required

Requirements

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Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
  • Selected applicants will be required to complete an online onboarding process
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:07/21/2026.

TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

  • For a GS-14 position you must have served 52 weeks at the GS-13 level.
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:
GS-14 Grade Level

Specialized Experience:
  • Planning, formulating recommendations and developing recruitment and placement strategies for management
  • Applying a range of qualitative and/or quantitative methods to assess and improve program or process effectiveness.
  • Working with management officials to prepare documentation required to execute human resources activities.
  • Providing comprehensive technical support and expert advice.
  • Exercising awareness of changes to regulations and/or guidance and updating teammates, customers and/or applying changes to internal processes accordingly
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work normally involves mental rather than physical exertion, often working under strict deadlines or under stressful situations.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no education substitution for the GS-14 grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Conflict Management
  • Influencing/Negotiating
  • Manages Resources
  • Partnering
  • Planning and Evaluating
  • Conflict Management - Manages and resolves conflicts, grievances, confrontations, or disagreements in a constructive manner to minimize negative personal impact.
  • Influencing/Negotiating - Persuades others to accept recommendations, cooperate, or change their behavior or opinion. Resolves points of difference by finding mutually acceptable solutions through compromise and agreement.
  • Manages Resources - Selects, acquires, stores, and distributes resources such as materials, equipment, or money.
  • Partnering - Develops networks and builds alliances. Collaborates across boundaries to build strategic relationships and achieve common goals.
  • Planning and Evaluating - Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
  • Project Management - Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.
  • Workload Management- Comprehensive knowledge of concepts, principles, and practices related to determining workload projections and current and future programs to align with organizational goals. Comprehensive knowledge of programs and operations and expertise in more than one organizational component of VA.
  • Organizational Performance Analysis - Comprehensive knowledge of the methods, techniques, and tools used to analyze program, organizational, and or mission performance; includes methods that deliver key performance information (for example, comparative, trend, diagnostic, root cause, predictive) used to inform decisions, actions, communications, and accountability systems.
  • Teamwork - Demonstrates effective capability to foster a culture of collaboration through workplace engagements with internal and external clients and senior leaders to help support overall organizational goals.

Supervisory Situational Judgement Test: Applicants will be required to complete a Supervisory Situational Judgment Test (SSJT) as part of the assessment process for this position. The SSJT evaluates judgment, decision-making, and leadership competencies associated with effective supervision in a Federal work environment. This is not a timed test, however, the assessment is expected to take approximately 45 minutes or less to complete. This assessment is required for all applicants. If you do not complete the assessment, it will result in an incomplete application and you will receive no further consideration.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Veterans Benefits Administration

OUR MISSION: "To fulfill President Lincoln's promise to care for those who have served in our nation's military and for their families, caregivers, and survivors." How would you like to become a part of a team providing compassionate care to Veterans?

Agency contact information

Erika Richardson
Phone
410-230-4400 X11304
Email
erika.richardson2@va.gov
Address
VBA Human Resources Center - Central Office
810 Vermont Ave NW
Washington, DC 20420
US

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http://www.va.gov/jobs

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