About the position: This position is Non-appropriated Fund (NAF) and is located at the Force Support Squadron (FSS) Information Technology office on RAF Lakenheath, UK.
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About the position: This position is Non-appropriated Fund (NAF) and is located at the Force Support Squadron (FSS) Information Technology office on RAF Lakenheath, UK.
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Please see the "Who May Apply" section under the Qualifications section.
Assist the Force Support IT program in all matter relating to data automation data systems and communications, hardware/software applications used within the Force Support Squadron. This includes, but not limited to, overdeveloping programs for local requirements using current versions of Microsoft Access and Excel and training personnel in their use; install software and hardware and provide training as required; provide technical support for Commercial-off-the-shelf (COTS) applications and/or legacy systems such as: Service Information Management System (SIMS), various Point-of-Sale (PoS) systems, and current version of Microsoft browser software, anti-virus software, desktop operating systems, and network e-mail; prepares and maintains documentation for locally developed programs; assists in the installation, implementation and maintenance of network hardware systems such as cable, hubs, routers and current network server reconfigurations; assists with site preparation for new systems to keep pace with changing technologies; provide technical support assistance to Force Support Squadron computer users. Provides desktop customer support for all workstations and peripherals connected to the FSS Commercial Network. Resolves partial system failures (software or hardware related) by providing for revised application of system components, which involves working through or around the problems with reduced capacity and readjusting the system until full operating efficiencies are attained. Executes downward directed computer and software upgrades. Uses established industry recognized troubleshooting techniques to identify and promptly resolve network-related problems. Performs preventive maintenance inspections (PMl's) as required. Coordinates and schedules repairs with appropriate vendors for equipment under warranty. Identifies and reports aging hardware for refreshment in assigned areas. May be required, where applicable, to function as the Unit or Facility Client Support Technician for desktop systems that operate on the .MIL network. May be required to execute Client Support Technician (CST) or Information Assurance (IAO) notices and orders and initiate the directed actions as appropriate of the .MIL network. Maintains accountability of APF or NAF information system assets that are assigned to the Unit or Facility. Performs other Information System related duties as assigned.
If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13005323
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/14/2026
This position does not have an education requirement.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
The documents you are required to submit vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, etc.). The below documents are required and must be submitted with your application:
To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 08/14/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete.
It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant .
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If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
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