The Director of Management Services serves as the senior management official responsible for planning, directing, coordinating, and evaluating Agency-wide administrative and management support programs for the Federal Labor Relations Authority (FLRA). The incumbent advises the Executive Director on organizational effectiveness, workforce management, administrative operations, resource utilization, strategic planning, and management policy.
Summary
The Director of Management Services serves as the senior management official responsible for planning, directing, coordinating, and evaluating Agency-wide administrative and management support programs for the Federal Labor Relations Authority (FLRA). The incumbent advises the Executive Director on organizational effectiveness, workforce management, administrative operations, resource utilization, strategic planning, and management policy.
The Director of the Office of Management Services leads and oversees Agency-wide administrative programs, including human capital, acquisition, facilities, security, and records management. The Director serves as the principal advisor to the Executive Director and senior leadership on administrative matters, including planning, organizational effectiveness, and administrative policy. The Director develops and implements management policies, ensures compliance with Federal requirements, and oversees Agency audit, oversight, and compliance activities involving OIG, GAO, and other external review bodies. The Director directs strategic planning, organizational improvement initiatives, and enterprise risk management. The Director represents the Agency in interagency forums and manages relationships with key stakeholders.
As an administrative official in a small organization, the Director functions as a working manager, providing both executive leadership and direct operational support. In addition to exercising full supervisory authority, the incumbent personally performs complex administrative, analytical, and project management work; develops policies and procedures; leads high-priority initiatives; prepares executive-level analyses and recommendations; and directly executes critical management functions when warranted by workload, staffing, or Agency priorities.
The Director exercises full supervisory authority over staff, ensuring effective performance, resource management, organizational alignment, and the successful accomplishment of the Agency's administrative mission, and must be able to:
1. Plans, directs, coordinates, and evaluates Agency-wide administrative programs and services, including human resources management, procurement and acquisition, facilities management, physical security, records management, continuity of operations, and related management support functions. Establishes program goals, priorities, and performance measures to ensure efficient and effective support of Agency operations and strategic objectives.
2. Serves as principal advisor to the Executive Director on administrative management, workforce planning, organizational effectiveness, operational risks, resource allocation, and management policy. Provides recommendations regarding organizational improvements, government-wide initiatives, legislative and regulatory changes, and emerging management issues affecting Agency operations.
3. Develops, implements, and evaluates Agency-wide administrative policies, procedures, and management initiatives. Ensures compliance with applicable statutes, regulations, Executive Orders, Office of Personnel Management (OPM) guidance, Office of Management and Budget (OMB) directives, General Services Administration (GSA) requirements, and other government-wide policies.
4. Provides executive oversight of workforce planning, staffing, classification, employee and labor relations, performance management, training, succession planning, and employee engagement programs.
5. Provides executive oversight of acquisition, facilities, physical security, records management, continuity of operations, and related administrative support programs to ensure effective program execution and compliance with applicable requirements.
6. Directs administrative strategic planning efforts, organizational assessments, workforce analyses, and business process improvement initiatives designed to enhance organizational effectiveness and service delivery. Leads cross-functional projects involving multiple offices and stakeholders throughout the Agency.
7. Directs internal control activities, compliance reviews, audit responses, corrective action plans, and enterprise risk management initiatives. Ensures management practices promote accountability, efficiency, transparency, and compliance with applicable requirements.
8. Represents the Executive Director and the Agency before other Federal agencies, shared service providers, oversight organizations, contractors, labor organizations, and other stakeholders regarding administrative and management matters. Participates in interagency councils, working groups, and management forums involving human capital, administrative operations, shared services, and organizational management.
9. Exercises full supervisory authority over subordinate supervisors, managers, and professional staff. Plans and assigns work; establishes performance expectations; evaluates employee performance; resolves employee relations matters; identifies developmental needs; and ensures effective utilization of human and financial resources.
Must be a U.S. Citizen and provide proof of citizenship if required
Two year supervisory probationary period may be required
Must complete Declaration for Federal Employment (OF-306) for suitability determination
Selective Service registration required (for males born after 12/31/1959) unless exempt
Must file Confidential Financial Disclosure Report (OGE Form 278e) within 30 days of appointment and annually thereafter
Appointment is contingent upon favorable suitability/fitness determination based on background investigation
Must be eligible to obtain and maintain appropriate security clearance/access level
Failure to maintain required clearance may result in removal or withdrawal of appointment
Direct deposit of pay is required
Qualifications
To qualify for this position, applicants must possess one year of specialized experience equivalent to the GS-14 level in the Federal service or equivalent experience in the private or public sector.
Specialized Experience
Specialized experience is defined as experience leading or managing administrative or mission support operations and providing executive-level advice and oversight in areas such as human capital management, budget and resource planning, acquisition and procurement, and organizational management.
Time-in-Grade Requirement
Current Federal employees must have served 52 weeks at the GS-14 level or equivalent in accordance with 5 CFR 300.603.
In addition to the minimum qualifications, applicants must demonstrate specialized experience in at least one of the following areas:
Leading an integrated administrative or management services program supporting multiple mission-critical functions
Overseeing enterprise-level administrative operations involving HR, budget, acquisition, or related management systems
Providing executive-level consultation and recommendations to senior leadership on strategic administrative or operational issues
Managing organizational performance, internal controls, or accountability systems in a complex regulatory environment
Applicants who do not meet the selective factor(s) will not be further considered.
Applicants will be evaluated based on the extent and quality of their experience in relation to the competencies required for successful performance at the GS-15 level, including strategic thinking, decision making, communication, customer service, administrative systems management, acquisition strategy, and auditing/internal controls.
Education
There is no specific educational requirement for this position.
Additional information
This position is in the competitive service and is subject to applicable Federal employment laws and regulations.
This position requires a two year probationary period or supervisory/managerial probationary period, if applicable.
Salary is subject to applicable locality pay and Federal pay regulations.
This position may require completion of a financial disclosure statement, as determined by agency ethics requirements.
This position may require successful completion of a background investigation commensurate with the risk and sensitivity level of the position.
Only complete application packages received by the closing date will be considered.
Failure to submit all required documentation may result in loss of consideration.
This vacancy announcement does not imply or guarantee future employment or promotion.
The selecting official may make a selection at any time during the announcement period.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on the information provided in your application package, including your resume, supporting documentation, and responses to the occupational assessment questionnaire. Your qualifications will be reviewed to determine the extent to which your experience, education, and training demonstrate the competencies required for this GS-0301-15 position.
Competencies Used for Evaluation:
Strategic Thinking
Decision Making
Communication
Customer Service (Internal and External Stakeholder Engagement)
Human Resources Information Systems / Administrative Management Systems
Acquisition Strategy and Resource Management
Auditing and Internal Controls
Evaluation Process:
Applicants will be evaluated against the full range of competencies required for successful performance at the GS-15 level in management and administrative oversight. This includes demonstrated experience in leading or advising on mission support functions such as human capital management, budget and resource planning, procurement, internal controls, and organizational operations.
Your resume will be reviewed to determine the depth, scope, and complexity of your experience, including leadership roles, policy implementation, cross-functional coordination, and responsibility for improving operational efficiency and effectiveness.
Applicants who meet the minimum qualifications will be further evaluated and may be ranked based on the quality and relevance of their experience. The highest-qualified candidates may be referred to the selecting official for further consideration, which may include an interview.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
1. Resume: A resume showing relevant experience, including employment dates (MM/YY). Your resume must clearly describe duties and accomplishments and include position title, series, grade (if applicable), and the agency.
3. SF-50 (Notification of Personnel Action):Required for current and former Federal employees. Must show position, pay plan, series, grade, tenure, agency, and salary. If applicable, include SF-50(s) demonstrating:
Time-in-grade (52 weeks at the next lower grade level), and/or
Highest grade held or promotion potential
4. Performance Appraisal: Most recent fully completed annual performance appraisal.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants must submit a complete application package by the closing date of the announcement. Incomplete applications will not be considered.
Required Documents
Resume: Submit a detailed resume showing relevant experience with employment dates in MM/YY format. Your resume will be used to verify qualifications and must include:
Position title, grade, series, and agency for each job
Detailed description of duties and accomplishments
Education and training completed
Assessment Questionnaire: All applicants must complete the online assessment questionnaire and demonstrate the following competencies:
Strategic Thinking
Decision Making
Communication
Customer Service (Internal and External Stakeholder Engagement)
Human Resources Information Systems / Administrative Management Systems
Acquisition Strategy and Resource Management
Auditing and Internal Controls
SF-50 (Notification of Personnel Action)Current and former Federal employees must submit an SF-50 showing:
Position, pay plan, series, grade level, tenure, agency, and salary
Proof of eligibility for the grade being applied for, including 52 weeks at the next lower grade (if applicable)
Documentation of highest grade held or promotion potential (if applicable)
Performance Appraisal: Submit your most recent fully completed annual performance appraisal (current Federal employees and reinstatement eligible applicants only).
Important Notice
Multiple SF-50s may be required to verify time-in-grade and eligibility. Failure to submit all required documentation will result in non-consideration. Only complete application packages will be reviewed.
Office of the Executive Director
1400 K Street, NW
Washington, DC 20424
US
Next steps
After the closing date of the announcement, your application will be reviewed to determine if you meet the minimum qualifications and eligibility requirements for the position.
If you are found eligible, your application will be referred to the selecting official for consideration. Only the most highly qualified candidates may be contacted for an interview.
Applicants will be notified of their status as the evaluation process is completed. Due to the volume of applications received, we are unable to provide individual status updates outside of the automated USAJOBS notifications.
If selected, you will be contacted directly regarding the next steps in the hiring process, which may include additional assessments, interviews, and required pre-employment actions such as security and suitability determinations.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
1. Resume: A resume showing relevant experience, including employment dates (MM/YY). Your resume must clearly describe duties and accomplishments and include position title, series, grade (if applicable), and the agency.
3. SF-50 (Notification of Personnel Action):Required for current and former Federal employees. Must show position, pay plan, series, grade, tenure, agency, and salary. If applicable, include SF-50(s) demonstrating:
Time-in-grade (52 weeks at the next lower grade level), and/or
Highest grade held or promotion potential
4. Performance Appraisal: Most recent fully completed annual performance appraisal.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants must submit a complete application package by the closing date of the announcement. Incomplete applications will not be considered.
Required Documents
Resume: Submit a detailed resume showing relevant experience with employment dates in MM/YY format. Your resume will be used to verify qualifications and must include:
Position title, grade, series, and agency for each job
Detailed description of duties and accomplishments
Education and training completed
Assessment Questionnaire: All applicants must complete the online assessment questionnaire and demonstrate the following competencies:
Strategic Thinking
Decision Making
Communication
Customer Service (Internal and External Stakeholder Engagement)
Human Resources Information Systems / Administrative Management Systems
Acquisition Strategy and Resource Management
Auditing and Internal Controls
SF-50 (Notification of Personnel Action)Current and former Federal employees must submit an SF-50 showing:
Position, pay plan, series, grade level, tenure, agency, and salary
Proof of eligibility for the grade being applied for, including 52 weeks at the next lower grade (if applicable)
Documentation of highest grade held or promotion potential (if applicable)
Performance Appraisal: Submit your most recent fully completed annual performance appraisal (current Federal employees and reinstatement eligible applicants only).
Important Notice
Multiple SF-50s may be required to verify time-in-grade and eligibility. Failure to submit all required documentation will result in non-consideration. Only complete application packages will be reviewed.
Office of the Executive Director
1400 K Street, NW
Washington, DC 20424
US
Next steps
After the closing date of the announcement, your application will be reviewed to determine if you meet the minimum qualifications and eligibility requirements for the position.
If you are found eligible, your application will be referred to the selecting official for consideration. Only the most highly qualified candidates may be contacted for an interview.
Applicants will be notified of their status as the evaluation process is completed. Due to the volume of applications received, we are unable to provide individual status updates outside of the automated USAJOBS notifications.
If selected, you will be contacted directly regarding the next steps in the hiring process, which may include additional assessments, interviews, and required pre-employment actions such as security and suitability determinations.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
