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Enrollment Clerk

Department of the Interior
Interior, Bureau of Indian Affairs
Alaska Region

Summary

This position is located with the Bureau of Indian Affairs, Alaska Region in Anchorage, Alaska; Juneau, Alaska.

Overview

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Accepting applications
Posted yesterday · Apply by 07/24/26
Due by 11:59 p.m. ET on July 24, 2026
Location
Few vacancies in the following locations:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$41,168 - $59,878 per year
Pay scale & grade
GS 4 - 5
Promotion potential
5
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Term - This is a term position expected to last 1 year and 1 day.  If warranted, the agency has the option of extending term appointments up to a total of 4 years, in accordance with 5 CFR 316.301(a).
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
DE-26-12986777-CAWY-MF
Control number
876125200

This job is open to

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Clarification from the agency

Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472). Verification form BIA -4432 must be submitted with the application if claiming Indian Preference. No other documents will be accepted as proof of Indian Preference.

Duties

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As Enrollment Clerk, GS-0303, you will provide consultation services, advice, and assistance to individual Alaska Natives who seek a Certificate of Degree of Indian or Alaska Native Blood (CDIB) and assists in the maintenance of a filing system for all CDIBs issued and their supporting documents. Your typical work assignments may include, but not limited to:

  • Coordinate, process, and issue all Certificate Degree of Indian Blood (CDIB) applications for Native clients.
  • Review Certificate Degree of Indian Blood enrollment documents for completeness and accuracy, ensuring compliance with policies and regulations.
  • Provide information about the CDIB process and enrollment requirements.
  • Maintain accurate records of applications requested and received.
  • Prepare correspondence, reports, memorandums, various forms and documents.
  • Greet visitors, answer phone calls, and direct inquiries to the appropriate staff or department.

Requirements

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Conditions of employment

  • U.S. Citizenship Required
  • As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period OR 2-year trial period during which your fitness and whether your continued employment advances the public interest will be evaluated
  • A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.
  • If you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
  • Selectee is required to operate a government motor vehicle, must possess a valid driver's license, and have a safe driving record within the 4 year period immediately preceding submittal of GSA Form 3607.

Qualifications

EXPERIENCE AND EDUCATION REQUIREMENTS: PM Operating Manual, Qualification Standards for Clerical and Administrative Support Positions, GS-0303).

SPECIALIZED EXPERIENCE GS-04:
I have at least one (1) year of general experience in basic computer operations for access, understanding, and use; clerical, office, or other work that indicates skills needed to perform the duties to operate printer for copying and scanning tasks; store, organize, and maintain multiple formats (including automated system of records) of data.
OR
EDUCATION:

I have successfully completed 2 years of education above the high school level at an accredited business, secretarial or technical school, junior college, college or university. (Note: Applicants who select this response must provide transcripts as verification of their education).

SPECIALIZED EXPERIENCE GS-05:
I have at least 1 year of full-time specialized experience or the equivalent, comparable to at least the GS-4 in the Federal Service (obtained in either the public or private sector). This experience must include the following: performing a range of clerical duties that include word processing, either solely or in combination with clerical work - for example, typing a variety of correspondence, reports, statistical charts, or similar. This experience must include: recurring assignments processed independently according to established procedures and practices; supervisor or senior employee provides instructions on changes in work methods, policies and procedures.
OR
EDUCATION:

I have successfully completed 4 years of education above high school level in any field at an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. (Note: Applicants who select this response must provide transcripts as verification of their education).

All qualification requirements must be met by the closing date of this announcement.

Additional selections may be made from this announcement if identical vacancies occur in the same location within 90 days from the closing date.

Education

If you are qualifying based on your education, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.

If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.

One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education which shows the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

All new hires earn the beginning salary of their pay grade (Step 1). See 2026 Salary Tables and select the pay chart for Anchorage, Alaska; Juneau, Alaska. If no specific chart is listed for this geographic location, see the "rest of U.S." chart.

The full performance level of this position is GS-5. Promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. A career ladder promotion is at the discretion of management, and in no way guaranteed.

The probationary or trial period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.

Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your [probationary period -OR- trial period] your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

This is a Bargaining Unit position, for more information see USA Jobs What are bargaining units?

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package will be evaluated against the minimum qualification requirements specified above. In order to qualify, your resume must specifically describe your work history and the duties you performed in each position.

Your resume will be evaluated after the closing date of 07/24/2026 to determine whether you meet the minimum qualification requirements for this position.

Please follow all instructions carefully, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a structured interview. These assessments measure the critical competencies required to successfully perform the job.

  • Clerical
  • Customer Service (Clerical/Technical)
  • Interpersonal Skills
  • Technical Competence
  • Writing

If you meet the minimum qualifications requirements for this position, your application will be evaluated and rated under Category Rating selection procedures. Once the application process is complete, a review of your qualifications will be conducted to determine if you are qualified for this job. Qualified candidates will be assigned to a quality category. The quality categories are: Best Qualified, Well Qualified, or Qualified. Within each of these categories, applicants eligible for veteran's preference will receive selection priority over non-preference eligibles.

  • Best Qualified: Applicants that possess all of the job related competencies identified as important for successful job performance.
  • Well Qualified: Applicants that possess a majority (i.e., more than half but not all) of the job related competencies needed for successful job performance.
  • Qualified: Applicants meet the basic eligibility and minimum qualification requirements but do not meet the definition of Best Qualified or Well Qualified as described above.
Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Reorganization Act of 1934 (Title 25, USC, Section 472). Verification Form BIA-4432 must be submitted with the application if claiming Indian Preference. Indian Preference eligibles not currently employed in Federal service may be appointed under the Excepted Service Appointment Authority Schedule A, 213.3112(a)(7). Consideration will be given to Non-Indian applicants in the absence of qualified Indian Preference eligibles. For more information, please visit: https://www.bia.gov/jobs.
REVIEW BEFORE YOU SUBMIT: You may preview the assessment questions here in the https://apply.usastaffing.gov/ViewQuestionnaire/12986777.

Interior, Bureau of Indian Affairs

BIA's mission is to enhance the quality of life, to promote economic opportunity, and to carry out the responsibility to protect and improve the trust assets of American Indians, Indian Tribes and Alaska Natives.

Indian Affairs (IA) provides services to 575 federally recognized tribes with a population of about 2.5 million American Indians and Alaska Natives. While the role of IA has changed significantly in the last three decades in response to a greater emphasis on Indian self-governance and self-determination, Tribes still look to IA for a broad spectrum of programs such as social services, law enforcement and detention services, administration of Tribal courts, natural resources management, economic development, implementation of land and water claim settlements, housing improvement, disaster relief, and the replacement and maintenance of schools, roads, and bridges.

Agency contact information

Melissa Folmar
Email
Melissa.Folmar@bia.gov
Address
BIA Center for Recruitment Anadarko
P.O. Box 1487
Anadarko, OK 73005
US

Visit our careers page

Learn more about what it's like to work at Interior, Bureau of Indian Affairs, what the agency does, and about the types of careers this agency offers.

http://www.bia.gov/

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