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Pathways Recent Graduates Claims Examiner (Sickness/ Unemployment)

Railroad Retirement Board

Summary

This position is located in the Office of Programs, Railroad Retirement Board. The incumbent will be responsible for developing and adjudicating cases involving complex, developmental, or follow-up actions, as well as initial applications and claims for unemployment and sickness benefits under the Railroad Unemployment Insurance Act (RUIA).

This job announcement may be used to fill one or more vacancies.

Overview

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Accepting applications
Posted yesterday · Apply by 07/20/26
Due by 11:59 p.m. ET on July 20, 2026
Location
Many vacancies in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$45,538 - $59,200 per year
Pay scale & grade
GS 5
Promotion potential
8
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Excepted Service
Represented by a union
Yes
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
260008PW-12980425-CS
Control number
876035400

Duties

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This is a bargaining unit position. This position is represented by the Council of AFGE Locals in the Board.

WHERE CAN I FIND OUT MORE ABOUT THE PATHWAYS PROGRAM? For additional information regarding the Pathways Program, please refer to the following website: Students & Recent Graduates

The RRB Recent Graduates Program affords developmental experiences in the Federal Government intended to promote possible careers in the civil service to individuals who have recently graduated from qualifying educational institutions or programs. Successful applicants are placed in a dynamic, developmental program with the potential to lead to a civil service career in the Federal Government. Following the completion of program requirements, selectees may be considered for non-competitive conversion to a career-conditional or term appointment. All conversion requirements will be identified in the Participant Agreement. Program requirements include but are not limited to:

  • Successful completion of at least 1-year of continuous service
  • Completion of at least 40 hours of interactive training
  • Demonstration of successful job performance
  • Meet the qualification standards for the position to which the Recent Graduate may be converted
  • Conversion to the competitive service is not implied nor guaranteed.

As a Pathways Recent Graduates Claims Examiner (Sickness/ Unemployment), you will:
  • Examine and adjudicate supplemental medical statements to make determinations on continued entitlement to sickness benefits.
  • Determine the sufficiency, relevancy, and validity of evidence submitted in the adjudication of initial applications and claims for unemployment and/or sickness benefits.
  • Review cases referred to the section for possible recovery of erroneous payments and collection of debts from claimants.
  • Respond to inquiries via telephone, written replies, or electronic means from labor or railroad officials, government agencies, welfare organizations, claimants, attorneys, and others.
  • Access various computer systems to enter, view, route, retrieve, and print data/documents used in the adjudicative processes and process various miscellaneous work items.
Note: This posting is for the purpose of announcing a course of training leading to assignment to positions of Railroad Retirement Sickness and Unemployment Claims Examiner, GS-08, for successful applicants. These positions will be filled at the GS-05 level only. Upon successful completion of the 38-week training, selectees will be promoted to the GS-07 level. Selectees will be promoted to the GS-08 level after successfully completing one year at the GS-07 position.

Requirements

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Conditions of employment

  • Must be a U.S. Citizen
  • Males born after 12/31/59 must be registered for Selective Service
  • Suitable for Federal employment, determined by a background investigation
  • May be required to successfully complete a probationary period
  • Complete the online assessment
  • All selectees must sign a Pathways Participant Agreement.
  • Selected candidates will participate in an intensive training program. Successful completion of the training and successful performance is required.

Qualifications

Minimum Qualifications for the GS-05 level:

A. One full year of specialized experience equivalent to the GS-04 grade level in the Federal service.

Specialized experience is defined as experience which involves analyzing, explaining, processing, or interpreting claims, benefits, laws, regulations, or detailed technical procedures.

-OR-

B. Four years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.

-OR-

C. A combination of education and experience as listed above. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year (30 semester hours) beyond the second year equals 6 months of specialized experience.


In addition to the above, you must have, within the previous 2 years*, completed all educational requirements for a qualifying associates, bachelors, masters, professional, doctorate, vocational or technical degree or certificate from a qualifying institution. Education requirements must be met by 6/30/2026.

*Veterans who, due to a military service obligation, were precluded from applying to a Recent Graduates Program during any portion of the 2 year eligibility period may have their eligibility period extended so that they receive the full 2 years of eligibility. The remaining 2-year eligibility period will begin upon his or her release or discharge from active duty. The veteran's eligibility period may not extend beyond 6 years from the date of completion of all requirements of an academic course of study.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Only experience and education obtained by the closing date of this announcement will be considered.

Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.

Do not copy and paste the duties or specialized experience from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY?
You MUST provide transcripts or other documentation to support your educational claims.
Official or unofficial transcripts are acceptable. All materials must be submitted by the closing date of the announcement. Official transcripts will be required if selected.
PASS/FAIL COURSES:
If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.
GRADUATE EDUCATION:
One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
FOREIGN EDUCATION:
If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, click here.

Additional information

An employee selected for this training program will not be released to another bureau or office during the 10-month training period and for a period of 6 months after completion of training unless a promotion is involved or the releasing official determines that the action is in the best interest of the RRB.

A trainee hired from outside the RRB with no current or prior federal service, or who has such service but has not completed a probationary period, who fails to successfully complete the training class may be separated from the RRB.

Trainees (internal or external to the RRB) who have completed their federal probation and do not successfully complete the training program will be removed from the program and placed in an RRB position-at headquarters or in the field service-at the grade of their last federal job, if available. Trainees who took a voluntary downgrade to enter the program may be returned to their previously held position. If no position at that grade is available, a lower-grade role in headquarters or the field service will be offered. Relocation expenses will not be paid. Any employee reassigned must meet the minimum qualifications of the position.

If you are a male applicant who was born after 12/31/59 you are required to register under the Military Selective Service Act; the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Category rating procedures will be used to rank eligible candidates. The rating you receive is based on your responses to the questionnaire, and is a measure of the degree to which your background matches the competencies required for this position. Thus, your application should contain information about specific work performed that relates to this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. You may view the questionnaire here:https://apply.usastaffing.gov/ViewQuestionnaire/12980425

The Category Rating Process does not add veterans' preference points or apply the "rule of three" but protects the rights of Veterans by placing them ahead of non-preference eligibles within each quality category. Veterans' preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).

Qualified candidates will be assigned to the following categories: Best Qualified, Qualified, and Minimally Qualified. Within each quality category, veterans' preference eligibles will receive selection priority over non-veterans.

Applicants will be rated on the following competencies:
  • Customer Service
  • Flexibility
  • Integrity/ Honesty
  • Interpersonal Skills
  • Teamwork
  • Decision Making
  • Reading Comprehension
  • Reasoning

Railroad Retirement Board

The Railroad Retirement Board (RRB) is an independent Federal agency established nearly 90 years ago under President Roosevelt's New Deal legislation. Created separate from (but similar to) the social security program for America's workforce, the RRB administers retirement, survivor, unemployment, and sickness benefits for railroad retirees, workers, and their families.

We are the only Federal agency headquartered in downtown Chicago, with 53 field offices nationwide. Our dedicated staff works across a variety of career fields, including information technology, benefit program operations, accounting, finance, and law. Whatever the job title, every position within the RRB contributes to our proud tradition of excellent customer service -- a hallmark of the RRB since its inception in 1935.

Whether you are just starting out or are an experienced professional seeking a career change, consider joining the RRB for challenging work that is truly meaningful.

Agency contact information

RRB Human Resources
Phone
(312) 751-4580
Email
recruit@rrb.gov
Address
Railroad Retirement Board
844 N Rush St
Chicago, IL 60611
US

Visit our careers page

Learn more about what it's like to work at Railroad Retirement Board, what the agency does, and about the types of careers this agency offers.

https://www.rrb.gov/index.php/OurAgency/AgencyOverview

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