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Health Technician

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

You will serve at VA Puget Sound Health Care System (VAPSHCS), Seattle Division, and operate as a Health Technician assigned to the Patient Escort Service (PES), a subsection within the Nurse Executive Office. Qualified applicants will begin to be referred to the hiring manager on Friday, July 31st, 2026 and subsequently as needed. This position will remain open to the closing date unless the position is filled, in which case the announcement will be closed.

Overview

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Accepting applications
Posted yesterday · Apply by 09/30/26
Due by 11:59 p.m. ET on September 30, 2026
Location
3 vacancies in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$40,922 - $53,202 per year
Pay scale & grade
GS 4
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
Yes
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSV-13000661-26-CMS
Control number
876012300

This job is open to

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Clarification from the agency

ALL US CITIZENS. Qualified applicants will begin to be referred to the hiring manager on Friday, July 24, 2026. After that applicants will only be referred to the hiring manager upon request from the hiring manager. This announcement will remain open to the closing date unless all the position are filled, in which case the announcement will be closed.

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Duties

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Provide mobility assistance to patients requiring transport by wheelchair, stretchers, medical beds, or other clinical contraptions.

Manage a centralized dispatch operation.

Assist doctors and nurses in managing clinical emergencies (codes).

Use Safe Patient Handling equipment and techniques to perform patient lifts, transfers, and other assistive maneuvers.

Manage a high number of calls using multiple rollover lines.

Write down caller information and promptly respond to such.

Deal calmly and courteously with callers, some of whom may be upset or irate.

Transport patients that are receiving IV sedations, blood product transfusions, chemotherapy agents, or are on cardiac monitors only when RNs/Physicians accompany such transports.

Procure blood products from the lab in accordance with Pathology and Laboratory Medicine Service (P&LMS) policy and procedures.

Transport collected specimens to the lab for analysis; delivers specimens to designated areas in the lab; time stamps dispatch sheet upon delivery of specimens.

Perform other duties as assigned.


Work Schedule: This position has various work schedules. The selections assigned work schedule will be determined by the needs of the service.
Telework: This is not a telework position
Virtual: This is not a virtual position.
Position Description/PD#: Health Technician/PD40984A

Physical Requirements: A pre-placement physical examination is not required. However, employees who work this position work long periods (possibly hours) on his/her feet standing, walking, pushing, pulling, bending, lifting and utilizing SPH equipment. When performing dispatch operations, the incumbent sits at a desk (possibly for hours) and answers a phone and writes down caller information at the repetitive rate of about 25 calls per hour. When performing transport duties, the incumbent is able to carry out a minimum of four transports per hour or 30 transports per 8-hour tour of duty. Must have physical control of one's torsos and extremities, as necessary, to execute gross and fine motor movements within normal ranges of motion. Possesses sufficient strength in legs to ambulate while performing manual/motorized transports. Possesses sufficient strength to grip and control movement of equipment for the durations of transports. Must be able to physically walk up and down stairs, as necessary to carry out transports of hand-carried items. Must be able to utilize office equipment. Must be able to read and understand information in printed and electronic format such as that presented in charts, on patient's identification bands, computer screens, phones, communications badges, and other handheld devices as may be employed for use by staff during the performance of duties.

Work Conditions: The incumbent works out of a central office with adequate seating for staff, sufficient light for reading, and climate controls to regulate room temperature. The great majority of PES work is performed inside the medical center with some transports of patients and items to/from outside patios, courtyards, and curbsides at the front and rear entrances to the medical center. VA-issued uniforms may be required to be worn when on duty. VA-issued keys and proximity cards are carried on one's person for purposes of gaining access to offices and restricted areas as necessary. The work environment also contains increased risks associated with potentially fatal infections or situations involving difficult or disturbed patients.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
  • The Selected Applicant must be proficient in the English language.
  • The Selected Applicant must work uncommon tours of duty as needed, to include nights, weekends, holidays, overtime, rotating shifts, and emergency call-back.
  • 5 CFR ยง 330.502 - General restriction on movement after competitive appointment applies.
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/30/2026.

GS-04 grade level: Have six (6) months of Generalized Experience and six (6) months of Specialized Experience equivalent to the GS-3 level. Examples of General Experience would typically include but are not limited to: Independently performing duties such as independently performing customer service duties. Specialized experience: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that requires application of the knowledge, methods, and techniques of the position to be filled. Examples of Specialized Experience would typically include, but are not limited to: dispatching operations, prioritizing telephone calls, accurately annotating caller's information, or providing indirect or direct patient care. NOTE: Experience must be fully documented on your resume and must include job title, GS level (if a federal position), duties, month & year starting and ending dates AND hours worked per week.

OR

Applicants may substitute education for the experience required for the GS-04 level.

EDUCATION (TRANSCRIPTS REQUIRED): Have successfully completed two (2) years above High School education with 12 semester hours related to a study in medical, health, or related fields. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. This education must have been obtained in an accredited school, junior college, college, or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks.

OR

Applicants may also combine education and experience to qualify at the GS-04 level.

COMBINATION: EXPERIENCE AND EDUCATION: (TRANSCRIPTS REQUIRED): Have a combination of college level- education beyond one (1) year with course(s) related to a study in medical, health, or related fields, and General and/or Specialized Experience to meet total experience requirements. The total percentage must equal at least 100 percent to qualify at the GS-4. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. I have computed the percentage of these requirements that I meet, and the total is at least 100%.To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-04. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You may qualify based on your experience and/or education as described below: For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Attention to Detail
  • Customer Service
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Reading Comprehension
  • Stress Tolerance
  • Teamwork


USA Hire Assessments include a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Resume Reminder- Your resume must include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all the questions by addressing your work experience in detail.
Recommended: Other than the 2-page resume requirement, we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

VA Puget Sound Healthcare System (VAPSHCS) is a Level 1a major interdisciplinary teaching healthcare system with two divisions and multiple community-based outpatient clinics (CBOC). It is considered the most complex VA healthcare system nationwide. VAPSHCS has Emergency services and a full complement of specialty medical, surgical, psychiatric, critical care, and rehabilitation service-lines. VAPSHCS houses two Community Living Centers, a Spinal Cord Injury Unit, Bone Marrow Transplant Unit, Blind Rehabilitation, Domiciliary, and Home-Based Primary Care Services.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries.

The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").

DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

Agency contact information

Christian Sheehy
Phone
253-583-1445
Email
Christian.Sheehy@va.gov
Address
VA Puget Sound Health Care System
1660 South Columbian Way
Seattle, WA 98108
US

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