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Recreation Assistant (Information, Ticket, & Travel)

Department of the Air Force
United States Space Force
Nonappropriated Funds (NAF)

Summary


About the position: This position will be assigned to Outdoor Recreation located on Peterson Space Force Base/ Space Base Delta 1.

Must satisfactorily complete a National Agency Check with Inquiries (NACI) and maintain a favorable Tier 1 background investigation.

Overview

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Accepting applications
Posted today · Apply by 07/13/26
Due by 11:59 p.m. ET on July 13, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$19 - $19 per hour
Pay scale & grade
NF 2
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Intermittent - Guaranteed 0 hours but could work up to 40 hours per week.
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
26-XFSWO769362
Control number
875819500

This job is open to

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Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

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Duties and Responsibilities:

  • Plans, coordinates, and conducts day-to-day operations for the Information, Ticket, & Travel (ITT) program at Peterson Space Force Base (SFB), providing comprehensive travel counseling and administrative support to a high volume of local and transient military and civilian customers.
  • Serves as a primary customer service representative, independently delivering professional travel counseling by researching, developing, and finalizing detailed itineraries that include air travel, cruises, rental cars, lodging, and recreational admissions using interactive, computer-based reservation software.
  • Daily administrative and fiduciary responsibilities include operating front-desk cash registers for multiple activities, including ITT, Outdoor Recreation (ODR), and Arts & Crafts (A&C)-processing customer payments and reservations, and completing daily cashier reports for supervisory audit.
  • Maintains strict accountability over program assets by conducting monthly ticket inventory audits and reconciling monthly Non-Appropriated Fund (NAF) Purchase Card statements for submission to leadership.
  • Is responsible for researching and procuring promotional tickets for sporting events and amusement parks, assisting with the preparation of daily and monthly operational reports detailing sales and net profit, collaborating with FSS Marketing to distribute publicity materials, and collecting customer feedback to analyze service trends.
  • Routine duties are executed with a high degree of independence, while unique, complex, or non-standard situations are proactively elevated to the supervisor.
May perform other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13003034

Requirements

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Conditions of employment

  • This position requires the incumbent to complete a background investigation with favorable results.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 07/13/2026

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Progressively responsible experience in the travel industry is required, which demonstrates a practical knowledge of tour and travel industry rules, regulations, and procedures. Knowledge of recreational activities, rules, and procedures, and the ability to plan and organize activities. Experience in clerical or office work that includes cash handling, preparing reports, and maintaining accountability of records or inventory. Knowledge of basic computer operations and proficiency in using Windows-based operating systems and office automation software. Must possess strong communication and interpersonal skills and demonstrate good telephone etiquette. Must be able to read, speak, and write English fluently. Must successfully complete a National Agency Check with inquiries (NACI).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

  • Individual must fully meet qualification/eligibility/background requirements for this position.
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

United States Space Force

Thank you for considering employment with Air Force Services Non-Appropriated Funds (NAF).


Peterson SFB is located just south of Colorado Springs at the base of the Rocky Mountains. The unparalleled beauty and mild climate of Colorado Springs make it a gateway to a wide variety of outdoor activities. Many internationally known ski areas and some of the nation's most scenic parks and finest hunting and fishing areas are located within a short drive. Peterson SFB Families have easy access to the many cultural attractions of "The Springs" and the bright lights of nearby Denver.

Agency contact information

Peterson NAF HR Office
Email
21fss.fsmh.ex@us.af.mil
Address
Peterson Community Services Flight
21 FSS/FSCN
135 Dover St., Bldg 350, Suite 1110
Peterson SFB, CO 80914-5000
US

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