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Supervisory Appraiser

Department of Veterans Affairs
Veterans Benefits Administration
Loan Guaranty Service

Summary

The Assistant Director for Construction and Valuation is responsible for attaining valuation operational related program objectives and goals for Loan Guaranty (LGY), ensuring daily operations, performance, customer service, and resolution of emerging issues. Through supervisory staff, the incumbent leads, plans, develops, organizes, coordinates, directs, and evaluates the VA Guaranty Home Loan valuation operations and oversees lenders and appraisers' compliance with VA policies and procedures.

Overview

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Accepting applications
Posted yesterday · Apply by 07/07/26
Due by 11:59 p.m. ET on July 7, 2026
Location
1 vacancy in the following locations:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$126,384 - $164,301 per year
Pay scale & grade
GS 15
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
NCS/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
Yes
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
101-LGY-12993288-26-DR-NBU
Control number
875191500

Duties

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Specific duties include:

  • Fully responsible for the attainment of the Construction and Valuation program objectives and goals nationwide for LG
  • Prepares Construction & Valuation value stream (CVVS) budget in consultation with the LGY Front Office Staff and Management Analyst in relation to requests and forecasts, in-resource planning, and in productivity programs. Applies goal-aligned predictive data analytics and production reports to ensure services are delivered efficiently, to enhance productivity and to monitor staff performance.
  • Communicates and collaborates regularly, representing VA, with key stakeholders including leadership of Veteran organizations, homebuilders' associations, and representatives from various communities supporting people with disabilities.
  • The incumbent is responsible for assuring timely and appropriate interaction with LGY Leader, between other businesses lines within LGY and subordinate supervisors is accomplished as needed to provide accurate and efficient service to all customers.
  • Responsible for prioritizing CVVS operational concerns and coordinating with Valuation Policy and other LGY entities to ensure efficiency of operations.
  • Oversees the work of VA fee panel appraisers and lenders to ensure that the potential liability of the Government is not inflated through fraud or misrepresentation or improper appraisal or mortgage lending activities.
  • Provides leadership promoting the highest level of timely customer service, ensuring that services are consistently delivered accurately and efficiently to Veterans, Servicemembers and Surviving Spouses, as well as industry stakeholders.
  • Allocates resources to projects and the program segments; developing, implementing, evaluating, and improving processes and procedures to monitor effectiveness, efficiency, and productivity of the CVVS, assuring that reports, decisions and contracts accurately reflect the policies and positions of VA.
  • Ensures that stakeholders training plans and schedules are developed to assure the availability of training for all Construction and Valuation stakeholders nationwide. Participates in and leads largescale projects and studies that could involve business requirements for technology development, data analytics, risk management, and organizational planning, and makes recommendations to the Deputy Director, Operations, pertaining to Construction and Valuation initiatives.
  • Collaborate with other members of LGY senior leadership team in designing, implementing and maintaining standards and procedures for program evaluation and accountability, work measurement, and quality control of LGY programs, including evaluating and recommending required program data elements.
  • Oversees the Human Resources/personnel management program for Construction and Valuation, including the full range of human resources requirements. Through subordinate supervisors, the ADCV directs Construction and Valuation activities for positions ranging from grades GS 9 to GS 14.
  • The incumbent is responsible for ensuring equal opportunity for all employees supervised in selection for training, promotions, awards, recognition, participation on teams, and other career development opportunities.
  • The incumbent is responsible for conducting labor management relations in compliance with the spirit and intent of the negotiated local and master agreements and the partnership philosophy. Fosters a culture of innovation and high performance within LGY.
  • The incumbent, through subordinate supervisors, monitors the work of VA fee panel appraisers and compliance inspectors to ensure that their work complies with laws, regulation, industry standards and VA policies and procedures.
  • Collaborates with the LGY Training Team, Policy and Oversight to ensure staff and industry stakeholders are informed/trained on VA policies/procedures.
  • Monitors CVVS performance to ascertain achievement of program goals and objectives and ensures consistency in quality and accuracy of technical services provided. Identifies and resolves performance hurdles (people, process, or technology) directly and collaboratively to ensure that all staff can perform at high-value levels, in compliance with applicable policies and procedures.
Promotion Potential: No promotion potential
Work Schedule: Full time, Monday through Friday, 8:00AM-4:30PM
Compressed/Flexible: Available
Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Appraiser; GS-15 PD#: 414360
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Required

Requirements

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Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period OR a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
  • Selected applicants will be required to complete an online onboarding process
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:07/07/2026.

TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS-14 grade any time in the past 52 weeks must also meet time-in-grade requirements (unless if in the commuting area and eligible for a non-competitive hiring authority such as Schedule A, VRA, or 30% or more disabled Veterans).

  • For a GS-15 position you must have served 52 weeks at the GS-14 level.
  • If you are a current VBA employee outside of the commuting area seeking reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-14 (or higher) and the promotion potential of your current position must be at least None.
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. These requirements also apply to former Federal employees applying for reinstatement and those applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:
GS-14 Grade Level:
  • Specialized Experience: GS-15 Level: 1 year of specialized experience related to this position which was equivalent to the GS-14 level. Specialized experience is defined as thorough knowledge and demonstrated expertise of appraisal practices for residential properties, as well as experience dealing with Construction and Valuation policies and procedures. Extensive experience supervising and leading a team of professional, technical, and support personnel to plan, organize, and manage resources and personnel according to Agency and Departmental regulations, ensuring effective achievement of mission objectives.
  • Education Substitution: There is no educational substitution for the GS-15 grade level experience.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is primarily sedentary. Some carrying of light items may be required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

Education Substitution: There is no educational substitution for the GS-15 grade level experience.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Click here for more information about ICTAP and CTAP eligibility.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

  • Technical Skill- Possesses the requisite technical knowledge and subject matter expertise to consistently produce timely, high-quality work. Is considered a strong contributor in his or her domain.
  • Agility and Resilience- Anticipates and adapts to change, new ideas, new information, and new conditions. Is committed to continuous improvement. Deals effectively with pressure and remains optimistic and persistent, even under adversity.
  • Conflict Management- Manages and resolves conflicts, confrontations, and disagreements in a positive and constructive manner to minimize negative personal impact.
  • Accountability- Ensures that employees are appropriately recruited, selected, appraised, trained, and retained. Takes swift action to address performance- or conduct-based deficiencies in employees supervised. Holds self and others accountable for measurable high-quality, timely, and cost-effective results.
  • Strategic Thinking- Formulates effective strategies consistent with the business and competitive strategy of the organization in a global economy. Examines policy issues and strategic planning with a long-term perspective. Determines objectives and sets priorities; anticipates potential threats or opportunities.
  • Influencing/Negotiating- Persuades others to accept recommendations, cooperate, or change their behavior or opinion. Resolves points of difference by finding mutually acceptable solutions through compromise and agreement.
  • Manages Resources- Selects, acquires, stores, and distributes resources such as materials, equipment, or money.
  • Partnering- Develops networks and builds alliances. Collaborates across boundaries to build strategic relationships and achieve common goals
  • Planning and Evaluating- Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Conflict Management
  • Influencing/Negotiating
  • Manages Resources
  • Partnering
  • Planning and Evaluating

Veterans Benefits Administration

OUR MISSION: "To fulfill President Lincoln's promise to care for those who have served in our nation's military and for their families, caregivers, and survivors." How would you like to become a part of a team providing compassionate care to Veterans.

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Agency contact information

Deanna Revelo
Phone
4102304400 X12204
Email
deanna.revelo@va.gov
Address
VBA Human Resources Center - Central Office
810 Vermont Ave NW
Washington, DC 20420
US

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