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Computer Assistant

Department of Veterans Affairs
Veterans Health Administration
Oklahoma City VA Health Care System

Summary

This position serves as Computer Assistant as a developmental position GS-06 located in the Office of Medical Administration Service, Oklahoma City VA HCS, composes a career ladder structure to the Full Performance level of Computer Assistant GS-07.

Overview

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Accepting applications
Posted today · Apply by 07/10/26
Due by 11:59 p.m. ET on July 10, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$45,409 - $65,599 per year
Pay scale & grade
GS 6 - 7
Promotion potential
7
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSU-12995158-26-WV
Control number
875144300

This job is open to

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Clarification from the agency

This position is open to Career transition (CTAP, ICTAP, RPL), Federal employees - Competitive service, Federal employees - Excepted service, Individuals with disabilities, Internal to an agency - appears on USAJOBS, Land & base management, Military spouses, Veterans, and Peace Corps & AmeriCorps Vista.

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Duties

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Duties include, but are not limited to:

  • Responsible for the overall planning, coordination, implementation, management, and evaluation of the clinical applications of Secure Messaging.
  • Establishes and/or maintains updated information to the MAS Sharepoint and MAS Dashboard.
  • Awareness of management discussions, decisions, and policy making concerning these vital electronic resources; consults and advises their Supervisor and Service Chief on all related matters.
  • Responsible for specific action item reports assigned by the MAS Supervisor related to other areas of MAS.
  • Engages in outreach planning and activities, including work with potential non-VA community partners to improve care and safety of Veterans healthcare services via initiatives and programming.
  • Maintains a written statement of the and Secure Messaging program mission and scope of services which is developed with program staff and resources.
  • Ensures that and Secure Messaging programs have a facility-wide emergency and disaster contingency plan developed and in place, which incorporates National, Network, and Local standards.
  • Coordinates with all MAS Section Chiefs for input and sharing of electronic information through the MAS SharePoint and MAS Dashboard.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday-Friday, 7:30am-4:00pm
Compressed/Flexible: Not Authorized
Telework: This position is not authorized for telework.
Virtual: This is not a virtual position.
Position Description/PD#: Computer Assistant/PD115310 and PD114040
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/10/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position, you must have served 52 weeks at the GS-05, and for a GS-07 position, you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

Specialized Experience GS-06: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Knowledge of VHA directives and policies applicable to the, Secure Messaging, MAS SharePoint and MAS Dashboard programs. The work involves gathering information, identifying and analyzing issues, and developing recommendations to resolve substantive problems of effectiveness and efficiency for training operations in a program or program support setting. Issues, problems, or concepts are not always susceptible to direct observation and analysis. Will be required to show substantial levels of flexibility/adaptability, a depth of technical knowledge and skill, and a willingness to operate optimally in a team environment. Knowledge of computer systems and technical aspects of the hardware and software for output/input and analyses of data. Computer skills (Microsoft Word, PowerPoint, Excel, Access), Familiarity with MAS Computer Programs (VistA, CPRS, Fileman); Familiarity with the computer system used for any shared military facilities; Comprehension of MAS reports. Knowledge of Information Technology (IT) infrastructure and a strong ability to fix common problems as they occur and do advanced troubleshooting or more complicated problems. Knowledge of a wide range of office automation skills and the use of several different software programs to enhance training programs. Interpersonal skills in maintaining effective interpersonal relationships and negotiating solutions with supervisory, professional and non-professional staff, personnel and other services, staff in other VA facilities, other health care facilities and with outside suppliers/vendors.


Specialized Experience-GS-07: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Knowledge of VHA directives and policies applicable to the, Secure Messaging, MAS SharePoint and MAS Dashboard programs. The work involves gathering information, identifying and analyzing issues, and developing recommendations to resolve substantive problems of effectiveness and efficiency for training operations in a program or program support setting. Issues, problems, or concepts are not always susceptible to direct observation and analysis. Will be required to show substantial levels of flexibility/adaptability, a depth of technical knowledge and skill, and a willingness to operate optimally in a team environment. Knowledge of computer systems and technical aspects of the hardware and software for output/input and analyses of data. Computer skills (Microsoft Word, PowerPoint, Excel, Access), Familiarity with MAS Computer Programs (VistA, CPRS, Fileman); Familiarity with the computer system used for any shared military facilities; Comprehension of MAS reports. Knowledge of Information Technology (IT) infrastructure and a strong ability to fix common problems as they occur and do advanced troubleshooting or more complicated problems. Knowledge of a wide range of office automation skills and the use of several different software programs to enhance training programs. Interpersonal skills in maintaining effective interpersonal relationships and negotiating solutions with supervisory, professional and non-professional staff, personnel and other services, staff in other VA facilities, other health care facilities and with outside suppliers/vendors.


For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.


Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Customer Service
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Reading Comprehension
  • Self-Management


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise; "To care for him who shall have served in our nation's military and for their families, caregivers, and survivors" by serving and honoring the men and women who are America's Veterans. How would you like to be a part of a team providing compassionate care to Veterans.

Interested in a career that offers true work-life balance? Look no further! The Oklahoma City VA Health Care Systemoffers a balance of professional & clinical complexity that stimulates growth yet, allows the professional an opportunity to enjoy life outside of work. If interested in a career that offers an integrated patient-centered approach while providing compassionate & state-of-the-art care to Veterans, we welcome you to apply.

The VA is in Oklahoma City, which offers a vibrant arts culture, rich historical influences and amenities of an urban city. Not many urban areas can claim as much outdoor diversity with more than 250 days of sunshine each year, many activities are year-round. OKC offers the perfect mix of social vibe, modern businesses and family life making it an ideal location to start a career, raise a family, or ease into retirement.

The VA offers a teaching hospital, with state-of-the-art technology, education & research, making this hospital an ideal career choice for clinical & administrative professionals. The 192-bed facility serves a population of 81,000 having numerous specialized programs in addition to comprehensive health care.

Agency contact information

VISN 19 HR Contact Center
Phone
719-227-4600
Email
V19USAJOBS@VA.GOV
Address
VA Oklahoma City Health Care System
921 Northeast 13th Street
Oklahoma City, OK 73104
US

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