This position is located in the Golf Branch, Recreation Division, Morale, Welfare and Recreation (MWR) Department within Navy Region Southwest (NRSW). The incumbent assists with the business and administrative management of the golf shop operation. The duties are normally carried out with minimal supervision and during the absence of the golf course manager and assistant manager, typically afternoons, evenings or on weekends/holidays.
This position is located in the Golf Branch, Recreation Division, Morale, Welfare and Recreation (MWR) Department within Navy Region Southwest (NRSW). The incumbent assists with the business and administrative management of the golf shop operation. The duties are normally carried out with minimal supervision and during the absence of the golf course manager and assistant manager, typically afternoons, evenings or on weekends/holidays.
70% Retail Golf Shop:
The incumbent assists the Golf Operations Manager and Assistant Golf Operations Manager in the efficient operation and administration of the Golf Pro Shop and related areas including retail space, club and cart rentals, and the driving range program. A significant amount of time is spent controlling the sales counter and cash register operation.
Assists the Managers to operate, maintain, purchase, display and control retail golf merchandise operation and promote sales and excellent customer service. Counsels patrons in the purchase and use of merchandise and insures that quality products are ordered and stocked appropriately. Prepares purchase order requests for merchandise and supplies and forwards to supervisor for approval. Insures staff keeps golf shop neat and clean and maintains appeal by constantly changing/re-arranging fixtures and displays in an effort to increase sales and improve customer satisfaction.
The incumbent helps maintain records of all merchandise ordered and received, paying particular attention to special orders and requests from patrons for specific items to sell. Conducts surveys and evaluates past, present and future sales in an effort to formulate a buying plan for the next season.
20% Administration:
Provides input for the overall development of the golf recreation program. Promotes the program by helping to coordinate golf leagues, outings, clinics, intramural golf, junior golf and tournament programs. Maintains relationships in and out of the department as necessary to accomplish departmental functions. Helps develop and maintain a public relations program designed to promote and develop local interest in the golf course and the game of golf.
Assists in the selection, scheduling, training, instruction (including safety) and guidance of golf shop personnel. Constant review of more efficient methods and procedures is required. Helps maintain a working climate in which employees are effectively motivated to work to their fullest potential.
Maintains records which are required for the efficient operation of the golf shop operation, such as usage reports, purchase orders, employee data, yearly planner log, property book records and merchandise inventories.
Maintains all change funds in accordance with applicable directives, and on a daily basis, checks and balances all cash and receipts, making deposits when required.
Acts as the Facility Manager in the absence of supervisor, ensuring all aspects of the golf shop operation adhere to existing branch policies, procedures and controls.
10% Course Management:
Enforces the rules and regulations governing the use of the golf course and facilities by utilizing sound judgment. Assures patron satisfaction by resolving complaints and other customer issues in a timely manner.
Perform other related duties as assigned.
A minimum of one year experience which provides knowledge of golf club operations or equivalent leadership experience is required.
Must possess familiarity with proper cash handling procedures and have the ability to communicate both orally and in writing, and to provide work direction to other employees.
This position is not in a positive education series.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
The following documents are required at the time of application:
Applications are not accepted in person or via email. Applicants must apply online.
Click the blue APPLY button at the top of this announcement to apply.
Reminder: Federal agencies are required to limit resumes to two (2) pages of less. Please review the Required Documents section of this announcement or more details.
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
