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Lead Medical Care Transportation Technician

Department of Veterans Affairs
Veterans Health Administration
Northern Arizona VA Healthcare System

Summary

****Recruitment/ Relocation may be authorized for highly qualified candidates****

This Lead Medical Care Transpiration Technician - Lead Paramedic is assigned to the Department of Veteran Affairs, Veterans Health Administration (VHA), Veterans Transportation Services (VTS), Ambulance Service, in various VA Medical Center (VAMC) locations with an emergency room, acute care or urgent care clinic, or other similar departments performing basic and advanced life support procedures.

Overview

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Accepting applications
Posted today · Apply by 07/07/26
Due by 11:59 p.m. ET on July 7, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$67,970 - $88,356 per year
Pay scale & grade
GS 10
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
50% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
Yes
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSX-12996053-26-QMD
Control number
874786100

This job is open to

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Clarification from the agency

AREA OF CONSIDERATION: This announcement is open to current, permanent VA employees ONLY. Qualified applicants will be considered and referred in the following order: 1) Current permanent Northern Arizona VA Health Care System employees. 2) Current permanent VA employees

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Duties

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The primary purpose of this Lead Medical Care Transpiration Technician - Lead Paramedic position is to perform the technical duties as a Paramedic (Basic and Advanced Life Support) and Lead other paramedics and Emergency Medical Technicians (EMT).Duties will include, but may not be limited to the following:

  • Identifies, distributes, and balances the workload and tasks among Paramedical and EMTs; makes adjustments to ensure timely accomplishment of assignments. Reviews the work of subordinates to assure priorities, methods, deadlines and quality have been met; amends/corrects work performance not meeting standards.
  • Trains or arranges for training of staff.
  • Assists in scheduling staff assuring sufficient coverage to meet the needs of ambulance services; reviews leave/scheduling changes; and resolves simple, informal, complaints and refers significant issues/problems/personnel needs to the supervisor.
  • Serves as coach/facilitator and reports daily job performance, progress, and training needs to supervisor.
  • Provides oversight and coordination of process improvement initiatives, assures teamwork, and addresses customer issues; facilitates communication among patients, their families, and ambulance service to resolve concerns and complaints.
  • In addition to the above Lead duties, performs all duties and responsibilities of a Paramedic which includes: responds to accidents and other emergencies involving injury, illness, life threatening situations; patient triage and take/record patient vital signs; conducts complete assessment of patient's condition, obtains patient history; makes independent preliminary patient assessments and if and how the patient can be moved and to which facility to transport patient to; administers Basic and Advanced Life Support Care, responds to and monitors cardiac and defibrillation; provides fluid resuscitation by IV and manages trauma injuries, bleeding, and post-traumatic shock.
  • Operates various emergency vehicles and emergency/medical equipment, tools and supplies which may include ambulance, extrication tools, blood pressure cuff, cardiac monitor, glucose monitor, defibrillator, endotracheal tube, external pacing device, 1-lead EKG airway equipment, intravenous pump, oxygen terminal, pulse oximetry monitor, CPAP, auto-ventilator, medical supplies, radio communications equipment.
  • Ambulance Interpretive Guidelines involve: Airway Obstruction and Respiratory Arrest; Cardiac Arrest; Mechanical Breathing Aids; Bleeding and Shock; Fractures of Torso and Extremities; Head, Face, Neck and Spine Injuries; Eye, Chest, Abdomen, and Genitalia; Childbirth; Miscellaneous Medical Emergencies; Environmental Emergencies.
  • Operates emergency transport vehicles, uses telephone and radio communications equipment and systems, selects most efficient route to and from sites taking into consideration traffic patterns, adverse weather conditions, and health facility locations. Reads highway maps, program GPS devices, and follows instructions. Decontaminates the vehicle and assures vehicle is ready for the next run by replacing supplies and medical equipment and performs safety inspections and operator maintenance.
  • Performs other duties as necessary.
Work Schedule: Paramedics may work rotating shifts, including holidays, and are subject to occasional recall to maintain adequate coverage of the Emergency Department and ambulance service 24 hours a day, 7 days a week. Mandatory overtime may be required due to run times that may extend beyond normal scheduled work hours.

Condition of continued employment: Paramedic shall obtain certification as a National Registered Emergency Medical Technician (Paramedic) no later than (NLT) 18 months after employment as condition of continued employment with VA.

Work Schedule: Hours may vary. Upon program initial start-up hours of operation will be Monday - Friday 0900 - 2230. Work schedule will be four 10 hour shifts. Work schedule may change due to operational needs as operational hours of service expand.
Virtual: This is not a virtual position.
Position Description/PD#: Lead Medical Care Transportation Technician/PD99771S
Relocation/Recruitment Incentives: May be authorized for highly qualified candidates
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/07/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-10 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Individual Occupational Requirement:

Specialized Experience (for positions at GS-4 and above):
Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled.

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: responding to on-site emergencies of varying medical issues; independently assessing the patient's condition and treating the patient in accordance with prescribed protocols; perform transport duties of patients during emergent situations; and reporting on daily work performance and delegating workload as necessary.
Certifications and Licenses Requirement: Lead Paramedics shall possess and maintain the following:
  • Current Basic Life Support Provider certification.
  • Certification as a National Registered Emergency Medical Technician (Paramedic).
  • Current Advanced Cardiac Life Support certification.
  • Valid and unrestricted state driver's license.


You will be rated on the following Competencies for this position:
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The Lead Paramedic's work involves extended periods of heavy moving and lifting of patients in a variety of situations. Generally, the work requires recurring bending, lifting, stooping, stretching, and positioning of patients, frequently under adverse conditions or in confined areas. Incumbent may be required to spend prolonged periods in protective breathing apparatus and protective clothing during chemical, nuclear, biological, or hazardous materials incidents/exercises.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The VA Desert Pacific Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model that is based in a partnership across time, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Agency contact information

Queen Dimas
Phone
562-826-8000
Email
Queen.Dimas@va.gov
Address
Bob Stump VA Medical Center
500 Highway 89 North
Prescott, AZ 86313
US

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http://www.va.gov/jobs

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