Plans, organizes, and directs the activities of the organization, ensuring that the advice and assistance provided complies with legal and regulatory requirements and meets customer needs.
National Guard Membership is required. If you are not sure if you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
This is an excepted service position that requires membership in a compatible military assignment in the National Guard.
Selectee will be required to wear the military uniform.
Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
Males born after 31 December 1959 must be registered for Selective Service.
Federal employment suitability as determined by a background investigation.
May be required to successfully complete a probationary period.
Participation in direct deposit is mandatory.
This position is INDEFINITE NTE 24 months, with possible extension up to 60 months, and permanent potential.
Must be able to obtain and maintain the appropriate security clearance of the position.
This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968.
Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
The duties and responsibilities of your job may significantly impact the environment.
Qualifications
MILITARY GRADES: O3 through O4, or CW2 through CW4
COMPATIBLE MILITARY ASSIGNMENTS: 25 series
BASIC REQUIREMENT:
Must have IT-related experience demonstrating each of the four competencies listed below.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND
SPECIALIZED EXPERIENCE:Experience managing, supervising, leading, administering, developing, delivering, and supporting information technology (IT) systems and services. Experience in managing the function of the work to be performed. Experience which includes leading, directing and assigning work of personnel. Experience, training, or knowledge developing goals and objectives for a organization's division or branch related to IT systems and services. Experience, training, or knowledge researching, interpreting, analyzing and applying these objectives, policies, and guidelines of IT related field. Experience planning and scheduling work of employees, and coordinating plans and schedules with other organization managers and customers as needed to meet objectives. Experience, training, or knowledge providing system administration, database administration, software application development, and customer support of wide variety of standardized information management applications. Extensive knowledge of information technology principles, concepts and methods. Information Technology includes systems and services used in the automated acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, assurance, or reception of information. Also included are computers, network components, peripheral equipment, software, firmware, services, and related resources.1-year specialized experience equivalent to at least the next lower grade.
PLEASE READ THIS CAREFULLY AS THE FOLLOWING HAS CHANGED
Indiana National Guard (INNG) Federal Technicians will wait 36 months after being selected for a new position before applying for another position within the INNG. If you meet the requirements listed below, you will need to submit a signed Exception to Policy (ETP) memorandum with your application to be considered for the position. If you have questions about applicability, send an email explaining your situation to the HRO Staffing inbox listed below.
If you are a Tenure 0 Temporary employee (your position has a not-to-exceed date), you do not need an ETP memo.
If you became a new employee through a USAJobs announcement within the last 36 months, you will need an ETP memo.
If you received a promotion, reassignment, or grade reduction through a USAJobs announcement within the last 36 months, you will need an ETP memo.
The memorandum will be written by you, the employee, and signed by your supervisory chain up to the Director level. Directors and Supervisors will submit the signed memorandum for final review to the HRO Staffing inbox: ng.in.inarng.mbx.hro-staffing-section@army.mil
The Human Resources Officer (HRO) is the final approval for all ETP waivers. If approved, the memorandum will be returned to you and then submitted with your application.
Education
This job does not have an education qualification requirement.
Additional information
***NOTE***Indefinite Appointments are TEMPORARY in nature, but eligible to receive benefits. You must select YES to the Temporary Position question within the Assessment Questionnaire to be considered for this job announcement.
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
This announcement follows the Fair Chance Act (FCA). The FCA prohibits specific inquiries regarding an applicant's criminal or credit background prior to the hiring agency making a conditional offer of employment to the applicant. If applicant suspects a violation to FCA for their application, the applicant may submit a complaint to the agency within 30 calendar days to the date of alleged non-compliance. To complete the complaint, applicant must send an email to donald.a.heichel.civ@army.mil with the following information:
Name of the applicant.
A copy of the vacancy announcement and/or vacancy announcement number.
Name of the individual(s) who allegedly violated the Fair Chance Act.
A description of the violation.
Supporting documentation (e.g., emails), if applicable.
Exemptions to FCA implementation that may apply:
Position requires a determination of eligibility for access to classified information.
Is a dual-status military technician position in which an applicant or employee is subject to a determination of eligibility for acceptance or retention in the armed forces, in connection with concurrent military membership.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the qualified candidates, you will be referred to the selecting official for employment consideration. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics):
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing work schedule, hours worked per week, dates (including Month and Year) of employment and duties performed. Resume submitted is limited to a length to 2 pages and the present longform Federal resume is not accepted. Each applicant must fully substantiate in their resume -in their own words- that they meet 100% of the minimum requirements and specialized experience listed above in detail; otherwise, the applicant may be considered unqualified for this position. Do NOT copy and paste from the vacancy announcement, position description or others' resumes.
2. Other supporting documents if required and/or applicable: DD-214, SF-50, Transcripts, etc...
*If your application package includes a personal photograph, you will not be considered for the position.
To apply for this position, you must complete the online application / Occupational Questionnaire and submit the documentation specified in the Required Documents section. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12996655
IN USPFO
2002 South Holt Road
Indianapolis, IN 46241
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing work schedule, hours worked per week, dates (including Month and Year) of employment and duties performed. Resume submitted is limited to a length to 2 pages and the present longform Federal resume is not accepted. Each applicant must fully substantiate in their resume -in their own words- that they meet 100% of the minimum requirements and specialized experience listed above in detail; otherwise, the applicant may be considered unqualified for this position. Do NOT copy and paste from the vacancy announcement, position description or others' resumes.
2. Other supporting documents if required and/or applicable: DD-214, SF-50, Transcripts, etc...
*If your application package includes a personal photograph, you will not be considered for the position.
To apply for this position, you must complete the online application / Occupational Questionnaire and submit the documentation specified in the Required Documents section. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12996655
IN USPFO
2002 South Holt Road
Indianapolis, IN 46241
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
