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Program Manager

Department of Transportation
Federal Aviation Administration
Air Traffic Organization, Eastern Service Center, Business Intelligence Team (AJV-E000)

Summary

Incumbent serves as the manager of a cross-functional team responsible for conducting historical and predicative trend analysis; integrated products, and work activities that directly impact the tactical and strategic objectives of the Service Area (SA) organizational units; and often impact the objectives of the FAA as a whole.

Overview

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Accepting applications
Posted today · Apply in 2 days
Due by 11:59 p.m. ET on June 29, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Relocation expenses reimbursed
No
Salary
$138,995 - $215,370 per year

Salary above includes 23.79% locality pay for the duty location: College Park, GA.

Pay scale & grade
FV K
Promotion potential
NA
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - The job may require up to 25% travel.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Excepted Service
Drug test
No
Security clearance
Other
Announcement number
ANE-ATO-26-125-99360
Control number
874517200

This job is open to

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Clarification from the agency

Open to current permanent FAA employees-FAA wide.

Duties

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Duties typically include strategic planning, communicating the organization's vision and objectives, setting priorities, assigning tasks and responsibilities, monitoring and evaluating performance of organizational units, coaching and developing staff and organizational capabilities, approving leave, and taking, recommending or approving corrective/disciplinary action, as appropriate. 

Integrates work of multiple organizations to meet strategic goals of the organization and the FAA, participates in strategic planning for the FAA, and makes commitments (program, budget, etc) for a major organization.

Defines, acquires, and allocates budget, staff, and other resources to accomplish objectives for multiple organizational units/projects/programs and across multiple functions and/or disciplines.

Leads subject matter experts (SME) who specialized in the development of new and innovative approaches, methodologies, techniques and process improvements, e.g., Business Acumen and analytics.  The team is responsible for evaluating the relationships between major program changes and status of organizations, through partnership with the SA Analyst and SME to create actionable products that provide predictive and prescriptive analytics to enable informed management decisions. 

Applies a detailed knowledge of the technical aspects of the work that is directed and applies a thorough understanding of the principles of management and strategic planning, and the ability to integrate the work of multiple organizational units/projects/programs to accomplish mission objectives. Leads a team that supports Service Center (SC) groups in conducting requirement interviews, analyzing documents, and drawing connections so that Service Unit (SU) organizations are able to develop clear business decisions and formulate processes using task and workflow analysis, i.e., Business Analysis Body of Knowledge (BABOK) Baseline standards. 

Evaluates multiple sources to resolve conflicts and differentiate between actual and required user needs while effectively communicating with internal teams and external organizations to deliver functional requirements.  Requires a high level of problem solving that may involve data or systems analysis to determine causal factors and identify and affect solutions. Has broad discretion to ensure the alignment of organizational goals and policies and the requirements of the projects and/or other work activities. 

Through partnership with the SA Analyst or SME, provides advice to SA Leadership for proper program planning and effective decision-making.  Uses strong analytical reasoning to understand end user's requirements and transform them into operational applications. Develops and recommends approaches to address current and anticipated problems and issues. 

Leads SA Analysts or SMEs to identify and resolve challenging problems or issues that often cross organizational boundaries and impact on the accomplishment of strategic objectives. Defines and develops internal policies and procedures; predicts potential issues and proposes preventative actions using business analysis techniques. 

Communicates with internal and external Lines of Business (LOB), i.e., management at the Senior Executive, SU and SA level.  May represent ATO and the SU organizations as a principal point of contact to provide advice and guidance on the applications of policies and procedures. Leads and participates on workgroups that formulate and make recommendations to senior management positions on major projects/policies/issues.  Prepares, reviews, and recommends approvals of major reports on projects, programs, and other work activities for internal and external distribution.  Develops and delivers briefings to convey strategic vision and/or organizational policies to internal and external audiences. 

Requirements

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Conditions of employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • A one-year supervisory/managerial probationary period may be required.

Qualifications

To qualify for this position at the FV-K level, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FG/GS-14. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Specialized experience is:

  • Experience coordinating the development of statistical information for program compliance and/or initiatives
  • Experience working with building, and querying relational databases
  • Experience designing data strategies to extract reporting activities
  • Experience communicating high level technical analytical driven findings
  • Experience with qualitative and quantitative methods of assessing and analyzing  

Applicants should provide examples of Specialized Experience in their Work History.

Qualifications must be met by the closing date of the announcement.

Preview job questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Leadership and Management Dimension and Technical Requirement.

In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSAs listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category rating, or priority grouping and referred to the selecting official for consideration.

Interviews: Some, all or none of the applicants may be interviewed.

Security Requirement: Moderate Risk (5). This position requires completion and favorable adjudication of a background investigation prior to appointment, unless a waiver is obtained. Subject to a 5-year period reinvestigation.

FAA's Core Compensation Pay Plan: This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: https://jobs.faa.gov/FAACoreCompensation.htm

Incomplete Application: Please follow all instructions carefully. Errors or omissions may affect your rating or further consideration for this vacancy.

This is not a bargaining unit position.

Links to Important Information: Locality Pay, COLA

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Federal Aviation Administration

At the FAA, the sky is not the limit—it is just the beginning. Exciting new opportunities are emerging in aviation and aerospace. Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles. Success with these new technologies and vehicle types will introduce new ways to transport people and goods expanding aviation's footprint in transportation. People are our strength. We are a diverse workforce of over 44,000 located nationwide and spanning over 120 occupations to include air traffic control specialists, aviation safety inspectors, engineers, scientists, technicians, and business professionals. Join us in our mission to provide the safest, most efficient aerospace system in the world.

Agency contact information

Yu-Lung Hui
Phone
1 (781) 238-7265
Fax
1 (781) 238-7283
Email
yu-lung.hui@faa.gov
Address
Federal Aviation Administration
ANE Regional HR Services Branch
1200 District Avenue
AHF-N500
Burlington, MA 01803
US

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