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EXECUTIVE OPERATIONS SPECIALIST

Department of Defense
Defense Commissary Agency

Summary

The incumbent serves as the Executive Officer (XO) to the Deputy Director/Chief Operating Officer of DeCA. As a confidential executive assistant, the incumbent anticipates the Deputy Director's needs and requirements and plans the appropriate response in a seamless way that provides exceptional service and support as befitting the Deputy Director's position and rank in DeCA.

Overview

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Accepting applications
Posted this week · Apply by 07/13/26
Due by 11:59 p.m. ET on July 13, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$111,183 - $144,540 per year
Pay scale & grade
GS 13
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
DECA-26-12985935-MP
Control number
874463900

Duties

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As the Executive Operations Specialist, you will be responsible for the following duties:

- Assists the Director and Deputy in planning, integrating, and coordinating activities across multiple line and staff
organizations, ensuring alignment with Agency mission, policies, and program objectives.
- Provides executive-level management support by tasking HQ staff and area directors, monitoring progress, ensuring
timely completion of actions, and reviewing staff products for accuracy, coordination, and policy compliance.
- Advises senior leadership on operational, administrative, and management programs; analyzes major Agency
programs and systems; and recommends policy updates and programmatic options to meet evolving organizational
needs.
- Oversees efficient utilization of management resources and monitors execution of major programs requiring crossfunctional
coordination to ensure integration, mission success, and support across worldwide DeCA operations.
- Manages senior leader administrative operations including routing and coordination of staff actions, calendar
oversight, official correspondence, visitor engagements, and authoritative technical responses on Agency initiatives.
- Conducts complex administrative research to identify and resolve significant and ambiguous management issues,
exercising delegated authority to troubleshoot and overcome operational obstacles on behalf of Agency leadership.
- Augments the Chief of Staff Office and Executive Staff as needed, providing broad administrative and operational
support and serving as a key integrator and coordinator for high-visibility Agency actions and priorities.

Read the entire announcement before starting the application process.

Requirements

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Conditions of employment

  • Be a U.S. citizen or national. Applicants with a Permanent Resident Card are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. If selected, proof of citizenship may be required.
  • Meet minimum age requirement. See Additional Information.
  • Males born after 12-31-1959 must be registered with or exempt from Selective Service.
  • May be subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at https://www.e-verify.gov/.
  • May be subject to a suitability or fitness determination, as required. New federal employees will be fingerprinted.
  • Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
  • May be subject to a probationary/trial period.
  • Direct deposit of pay is required.
  • Meet the physical requirements identified in the Qualifications section.
  • May be subject to one year supervisory probationary period.

Qualifications

To qualify for Executive Operations Specialist your resume and supporting documentation must support:
Creditable specialized experience includes:
GS-13
- Applying advanced management and organizational principles, along with qualitative and quantitative analytical
methods, to assess, improve, and optimize program operations.
- Analyzing complex program relationships and administrative functions, conducting advanced research and applying
analytical techniques to resolve operational issues.
- Utilizing comprehensive knowledge of administrative requirements, commissary business and trade practices, and
modern retail management information systems to support efficient operations.
- Communicating expertly through clear, sensitive, and technically detailed written products and delivering effective
briefings, presentations, and other oral communications.
- Prioritizing tasks, making sound decisions under pressure, and working independently with initiative to evaluate
worldwide commissary practices and meet strict deadlines.

  • Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks, including current employees applying under VEOA. Your application package must contain proof you meet this requirement. See Required Documents for more information.
For GS-13: You must have 52 weeks of Federal service at or equivalent to GS-12.
  • Time after competitive appointment. Current federal civilian employees must have completed at least 90 days federal civilian service since being selected for a non-temporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority.

If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Assessment. This additional online assessment is required and must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire Competency Based Assessments. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire Competency Based Assessments.

  • Management and Organizational Principles
  • Minimum Qualifications GS-13
  • Operations
  • Oral and Written Communication



Overtime: Occasional
Fair Labor Standards Act (FLSA): Exempt
Bargaining Unit Status: Not covered
Obligated Position: No
Those retired under CSRS or FERS considered: No. DoD criteria not met.
Telework eligible: Yes
Remote work eligible: No
PCS: Maybe

Education

You may not use education to qualify for this position.

Additional information

Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service.

  • The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay. Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected.
  • The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible.
  • Applicants with financial difficulty are not automatically removed from consideration.
  • Selectees are required to complete an online onboarding process.
  • Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326.
  • Most civilian PCS entitlements are now taxable. The Relocation Income Tax Allowance (RITA) reimburses eligible employees for additional Federal, State, and local income taxes incurred as a result of receiving taxable travel income. More information is available at Civilian Relocation/PCS Tax Changes.


The following may result in a rating of ineligible. Ineligible applicants receive no consideration.
  • Not selecting an eligibility.
  • Submitting an incomplete application package may result in your not being considered for this position. Your resume must reflect that you are either Part-Time with the number of hours listed, Full Time, or 40 hours per week as your work schedule. If you fail to provide this information in your resume, your resume will be considered as incomplete.
  • Submitting encrypted documents or uploading Adobe portfolio documents.
  • Submitting any document that contains a photo or image of you.
  • Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume.
  • Overstating your qualifications and/or experience in your application materials.
  • Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.
Appointment Eligibility Criteria. You choose how you wish to be considered for this position by selecting one or more of the eligibilities listed in the Assessment Questionnaire AND providing the supporting documents for the selected eligibility/eligibilities. Required documents are listed in the eligibility description.

HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit. You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents. You will not be considered if you do not select an eligibility. .

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

HR reviews your resume and supporting documents to determine if you meet the qualifications and requirements, and to determine if you meet the eligibility/eligibilities you selected. Your questionnaire score is a preliminary measure of how well your background matches the competencies.

Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire.

At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); Number of hours worked per week, and Description of duties performed. DO NOT send a list of competencies or skills in place of a description of the duties performed.

HR refers qualified and appointable applicants to the hiring manager for selection consideration In accordance with DeCA's Merit Promotion Plan. Selections are subject to restrictions of the DoD referral system for displaced employees.

Interagency Career Transition Assistance Program (ICTAP):This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria AND 2) be rated well-qualified for the position AND 3) submit the appropriate documentation to support your ICTAP eligibility. Well-qualified means you possess the type and quality of experience that exceeds the position's minimum qualifications.

Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): To receive this preference, you must choose to apply using the (RGP) eligibility. If you are claiming RGP and are determined to be Well Qualified for the position, you will be referred to the hiring manager as a priority applicant.

Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible (PPP DoD MRNG):In order to receive this preference, you must choose the (PPP DoD MRNG) eligibility, and fill out and submit the Military Reserve and National Guard Technician PPP Self-Certification Checklist and copies of the appropriate documentation.

Priority Placement Program, DoD Military Spouse Preference (MSP) (PPP MSP): In order to receive this preference, you must choose to apply using the(MSP) (PPP MSP) eligibility. If you are claiming MSP (PPP MSP) and are determined to be Best Qualified for the position, you will be referred to the hiring manager as a priority applicant.

Appointment of Department of Defense Spouses (NonComp Civ Sp): In order to use this eligibility, you must be the spouse of a current Department of Defense, Department of State, or intelligence community employee who is being transferred in the interest of the Government from one official station within the Department to another within the Department for permanent duty. You are required to submit proof of marriage AND permanent change of station (PCS) orders: spouse's PCS orders (showing you as a dependent) and/or copy of marriage certificate. If you are a current or previous Federal employee, please include your most recent SF-50.

Defense Commissary Agency

As an international grocery chain, the Defense Commissary Agency (DeCA) operates 235 commissaries throughout the world, with annual sales of more than $4 billion. We are proud to support military family readiness and enhance quality of life for our military service members and their families through this valued benefit. The foundation for our mission success is our people. We are more than 13,000 strong and reflect our nation's diverse cultures and backgrounds. We are a grocery store and a whole lot more. More information.

Agency contact information

DeCA HQ Servicing team
Phone
614-693-2331
Fax
215-516-6088
Email
DHRCDDECAHQ@DLA.MIL
Address
DECA HQ
1300 Eisenhower Street
Fort Lee, VA 23801
US

Visit our careers page

Learn more about what it's like to work at Defense Commissary Agency, what the agency does, and about the types of careers this agency offers.

https://corp.commissaries.com/

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