?This job is open to: 1. Current HUD Office of Housing internal employees qualifying as Status Candidates, or current HUD Office of Housing internal employees serving on a Veterans Recruitment Appointment (VRA) or Schedule A Disability Appointment, or 2. CTAP eligibles.
HUD's Mission
The mission of the U.S. Department of Housing and Urban Development is to foster strong communities by supporting access to quality, affordable housing, expanding the housing supply, and unlocking homeownership opportunities for the American people. The Department is committed to furthering the promise of self-sufficiency in every American while promoting economic development to revitalize rural, tribal, and urban communities across the country.
The Office of Housing provides vital public services through its nationally administered programs. It oversees the Federal Housing Administration (FHA), the largest mortgage insurer in the world, and regulates important parts of the housing industry. The Office of Housing is committed to building and preserving healthy neighborhoods and communities through homeownership, rental housing and healthcare opportunities.
As a Supervisory Housing Program Specialist, you will:
Oversee the day-to-day management and operations of the Homeownership Center (HOC) with regard to activities within the assigned geographical area. The position is primarily responsible for the overall delivery of the Single-Family Housing programs of the Department of Housing and Urban Development, Office of Housing within the geographical jurisdiction of the Homeownership Center. Serves as the liaison with the Regional Directors, Field Office Directors, Public Affairs Office, Congressional Relations, and City Officials and with FHA customers, Congress, and lending professionals.
Direct the supervisory staff who manage the professional, technical, and clerical staff required for the production and risk/asset management of Single-Family Housing programs, including but not limited to loan production, asset management, disposition of real estate owned properties, new initiatives, initial project planning, technical processing phases, customer service, quality assurance. Conduct reviews of field offices and HOC customer service.
Identify problems and trends and then develops appropriate corrective strategies; keeps the Director of the Homeownership Center informed of such findings for the purpose of assessing their impact on current HUD policies and procedures; resolves problems and issues that hinder the effective operation of the assigned functions or the quality of program accomplishment; eliminates impediments to improving the quality of program assistance.
Assure that housing production, quality assurance, customer assistance, and any other program responsibilities (such as procurement and contract management) assigned to the HOC, operate in accordance with the current policies and procedures established by the Department; maintains quality control over all assigned functions; responsible for the accuracy and timeliness of all decisions.
The official duty station for this position will be in Denver, Colorado. Failure to report to duty at this location may be grounds for a disciplinary action, including removal.
Key Requirements:
Must be U.S. Citizen or U.S. National.
A probationary or trial period may be required. Continued employment is contingent upon supervisory certification that continued employment will benefit the Federal Service; the certification will occur no less than 30 days before the end of the probationary/trial period.
A one year supervisory or managerial probationary period may be required.
Must successfully complete a background investigation.
Public Trust - Background Investigation will be required.
Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.
Obtain and use a Government-issued charge card for business-related travel.
Please refer to "Additional Information Section for additional Conditions of Employment."
Qualifications
You must meet the following requirements within 30 days of the closing date of this announcement.
Specialized Experience: For the GS-15, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service. Specialized Experience for this position includes:
Leading and directing a housing, lending, or real estate program (may include loan production, asset and risk management, quality assurance, compliance, audit resolution, customer service, and/or real estate disposition functions); AND
Developing and implementing management strategies, policies, procedures, and internal controls to strengthen financial management, improve service delivery, and ensure regulatory compliance; AND
Communicating complex agency programs, financial management principles, and technical requirements both verbally and in writing to management officials, employees, industry partners and the public to resolve housing program issues, negotiate priorities, and ensure effective program implementation.
The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.
Time-in-Grade: In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable:
For the GS-15 you must have been at the GS-14 level for 52 weeks.
Time After Competitive Appointment: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.
Education
Additional information
OTHER INFORMATION:
We may select from this announcement or any other source to fill one or more vacancies.
Relocation expenses will not be paid.
Relocation incentive will not be paid.
Recruitment incentive will not be paid.
This is a non-bargaining unit position.
This position is Exempt from the Fair Labor Standards Act (FLSA).
HUD offers alternative and flexible work schedules.
This announcement may be used to fill additional vacancies for similar positions across HUD. During the online application process, you will be asked to specify if you would like your application information shared with other hiring managers in the Program Office listed in this announcement or in other HUD Program Offices. Opting to share your application information will not impact your application for this announcement, nor will it guarantee further consideration for additional positions.
CONDITIONS OF EMPLOYMENT (CONTINUED):
HUD employees are subject to a number of government-wide and HUD specific ethics laws and regulations, including restrictions on working in a real estate related business, and having Section 8 tenants, along with other prohibited interests and activities. To review applicable ethics rules and HUD specific restrictions, please visit https://portal.hud.gov/hudportal/HUD?src=/program_offices/general_counsel/ethics.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
Rating: Eligible and qualified applicants will be evaluated through a structured interview based on the competencies listed below. The interview will be conducted by subject matter expert(s) of the position as a formal assessment.
Strategic Thinking - Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks.
Client Engagement/Change Management - Knowledge of the impact of change on people, processes, procedures, leadership, and organizational culture; knowledge of change management principles, strategies, and techniques required for effectively planning, implementing, and evaluating change in the organization.
Human Capital Management - Builds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures that employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems. Manages a multi-sector workforce and a variety of work situations.
Influencing/Negotiating - Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals.
Partnering - Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.
To be considered for final selection, applicants must demonstrate highly qualified experience in these designated competencies during the structured interview.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
1. A resume: All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.)
USA Jobs restricts resume uploads to a maximum of 2 pages. Resumes attached in other sections (such as "Documents" or "Other") will not be considered in the determination of specialized experience. If multiple resumes are submitted, the resume submitted last (based on time stamp) will be the only one reviewed as a part of your application. To ensure readability, resumes must be formatted using an easy-to-read font (such as Lato, Calibri, or Arial) with a minimum font size of 10-points and margins no smaller than 0.5 inches. Failure to follow these formatting guidelines may result in disqualification from further consideration.
To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume.
2. Vacancy question responses: All applicants are required to complete vacancy question responses by clicking the apply online button of this vacancy announcement.
3. Performance Appraisalor explanation: Submit a copy of all pages of your most recent completed annual performance appraisal, dated within 12 months of the opening date of this announcement, that includes the final rating. In cases where the performance appraisal is more than 12 months old, incomplete, missing pages, or unavailable, you must attach a written explanation of the reasons. Failure to do so may prevent you from being considered for this position. If you do not have your most recent performance appraisal or have not received one in the last 12months, please submit a statement as to why it is not available when completing your questionnaire.
4. Submission of any required documents identified below, if applicable: Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible)
CURRENT EMPLOYEES -- Documentation Relating to Your Federal Employment:-
Submit a copy of your most recent SF-50 (Notification of Personnel Action) showing competitive service as Tenure 1 or 2 (Block 24), Position Occupied as 1 - Competitive Service (Block 34), current Grade (Block 18) and Salary (Block 20).
Submit a copy of your most recent SF-50 that indicates you are a current HUD employee of Housing. IF you do not have a copy of your SF-50 that indicates this information, you must upload an explanation. Applications without this information will not be considered.
Typically Award SF-50s do not provide the required information.
If the full performance level of your position is different from the grade indicated in Block 18, please provide proof of the full performance level.
If your highest permanent grade is different from your current grade, submit a copy of an additional SF-50 showing that grade.
If you are currently on a Veterans' Recruitment Appointment (VRA), you must submit a copy of an SF-50 indicating that type of appointment. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.
If you are currently on a Schedule A Disability Appointment, you must submit a copy of an SF-50 indicating that type of appointment.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
HUD has partnered with the Department of Treasury to provide certain personnel services to its organization. Treasury's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
Please review the entire announcement before applying.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
HUD provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application:
Log into your USAJOBS account (USAJOBS Login) A list of announcements in which you have applied will be at the Welcome screen
Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status. For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/.
If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
The Fair Chance to Compete for Jobs Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting: FairChanceAct@hud.gov What are criminal history inquiries?
Asst Secretary for Housing-Federal Housing Commissioner
Treasury Common Services Center
Parkersburg, WV 26101
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
1. A resume: All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.)
USA Jobs restricts resume uploads to a maximum of 2 pages. Resumes attached in other sections (such as "Documents" or "Other") will not be considered in the determination of specialized experience. If multiple resumes are submitted, the resume submitted last (based on time stamp) will be the only one reviewed as a part of your application. To ensure readability, resumes must be formatted using an easy-to-read font (such as Lato, Calibri, or Arial) with a minimum font size of 10-points and margins no smaller than 0.5 inches. Failure to follow these formatting guidelines may result in disqualification from further consideration.
To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume.
2. Vacancy question responses: All applicants are required to complete vacancy question responses by clicking the apply online button of this vacancy announcement.
3. Performance Appraisalor explanation: Submit a copy of all pages of your most recent completed annual performance appraisal, dated within 12 months of the opening date of this announcement, that includes the final rating. In cases where the performance appraisal is more than 12 months old, incomplete, missing pages, or unavailable, you must attach a written explanation of the reasons. Failure to do so may prevent you from being considered for this position. If you do not have your most recent performance appraisal or have not received one in the last 12months, please submit a statement as to why it is not available when completing your questionnaire.
4. Submission of any required documents identified below, if applicable: Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible)
CURRENT EMPLOYEES -- Documentation Relating to Your Federal Employment:-
Submit a copy of your most recent SF-50 (Notification of Personnel Action) showing competitive service as Tenure 1 or 2 (Block 24), Position Occupied as 1 - Competitive Service (Block 34), current Grade (Block 18) and Salary (Block 20).
Submit a copy of your most recent SF-50 that indicates you are a current HUD employee of Housing. IF you do not have a copy of your SF-50 that indicates this information, you must upload an explanation. Applications without this information will not be considered.
Typically Award SF-50s do not provide the required information.
If the full performance level of your position is different from the grade indicated in Block 18, please provide proof of the full performance level.
If your highest permanent grade is different from your current grade, submit a copy of an additional SF-50 showing that grade.
If you are currently on a Veterans' Recruitment Appointment (VRA), you must submit a copy of an SF-50 indicating that type of appointment. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.
If you are currently on a Schedule A Disability Appointment, you must submit a copy of an SF-50 indicating that type of appointment.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
HUD has partnered with the Department of Treasury to provide certain personnel services to its organization. Treasury's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
Please review the entire announcement before applying.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
HUD provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application:
Log into your USAJOBS account (USAJOBS Login) A list of announcements in which you have applied will be at the Welcome screen
Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status. For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/.
If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
The Fair Chance to Compete for Jobs Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting: FairChanceAct@hud.gov What are criminal history inquiries?
Asst Secretary for Housing-Federal Housing Commissioner
Treasury Common Services Center
Parkersburg, WV 26101
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
