Clarification from the agency

The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3.

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• Designated as the Agency Coordinator for the Homeland Security Presidential Directive 12 (HSPD-12) program and provides leadership and coordination in the planning, developing, operation, and evaluation of HSPD-12 for IHS Headquarter and Area Offices.
• Assigns and manages system roles such as Sponsor, Adjudicator, Registrar and Issuer, as well as verification of separation of duties and certification of required training, oversee the enrollment of each employee
• Directs coordination of all communication
• Assist in acquiring Enrollment Workstations, Issuance Workstations, and the distribution of Personal Identity Verification cards
• Exercises overall supervisory responsibility for a staff of administrative & emergency services analysts and support personnel
• Maintains training and development plans and nominates DAES employees for training to
  afford opportunities for continual development of staff knowledge and skills to effectively perform the
  work of the Division.
• Explains performance expectations to subordinate supervisors and employees directly supervised and provides regular feedback on strengths and weaknesses.
• Adheres to and advocates the requirements of the IHS Diversity Management/Equal Employment
  Opportunity (DM/EEO) guidelines.
• Plans, directs and coordinates a comprehensive IHS Administrative & Emergency Services program.
• Sets goals and objectives for the Administrative & Emergency Services Programs and branches.
• Exercises responsibility for formulating, analyzing, developing, implementing and evaluating policies,
  regulations, procedures, forms, records, directives, reports, charts, schedules, and other materials.
• Directs and coordinates an Office Services support program
• Administers physical security, facility management, space management services, real property and
  General Services Administration (GSA) lease management, telecommunication services, parking
  management, the employee credentialing program, and the employee transit subsidy program.
• Provides oversight in the development of policies, procedures, and practices
  governing the administration of all mail management activities.
• Provides administrative leadership and direction in advising senior IHS leadership and IHS Area and
  Program Directors on policy and procedural matters.

Conditions of employment

Selectee may be subject to a probationary period
ESEP appointees typically serve a two year trial period
U.S. Citizenship is required
Selective Service Registration is required for males born after 12/31/1959

A one-year supervisory/managerial probationary period may be required upon selection/placement.

Confidential Financial Disclosure Form required.

Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.

You will need to set up direct deposit so we can pay you.

Background Investigation Requirement:

This position requires the successful completion of a federal background investigation as a condition of employment.

A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service.

Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability.

Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.

Financial Suitability Requirement:

This position requires a review of the applicant's financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying.

Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS).

Prior to the appointment, candidates must present two valid forms of identification. If one of the documents is a state-issued ID or driver's license, it must be REAL ID-compliant.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

MINIMUM QUALIFICATIONS:

Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:

• Directs, supervises, and evaluates multiple administrative and emergency services programs, branches, and personnel, ensuring alignment with organizational priorities, regulatory requirements, and mission objectives while providing executive-level leadership and strategic oversights.
• Manages and coordinates a broad range of administrative functions and services associated with Homeland Security Presidential Directive 12 (HSPD-12), including policy implementation, credentialing operations, access control programs, compliance monitoring, and interagency coordination to ensure secure and efficient workforce operations.
• Analyzes daily operational data, performance metrics, and program reports across multiple functional areas to identify trends, assess risks, and develop recommendations for senior leadership; exercise independent judgement in making decisions affecting program effectiveness, resource allocation, and organizational readiness.
• Provides executive leadership in the planning, coordination, and administration of critical support services, integrating administrative operations with emergency management requirements to enhance organization preparedness, continuity of operations, and service delivery.
• Oversees the development and implementation of policies, procedures, and performance measures to improve operational efficiency, strengthen internal controls, and ensure compliance with federal regulations and agency directives.

Time In Grade
Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

You must meet all qualification requirements within 30 days of the closing date of the announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

This job announcement uses the USA Hire Assessment to evaluate applicants. There is no "pass/fail" outcome; results are used as part of the overall evaluation process to determine applicant qualifications. However, if you do not take the assessment within the assessment window timeframe you will be found ineligible for this position. For more information, visit the USA Hire Applicant Resource Center.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Customer Service
• Decisiveness
• Flexibility
• Interpersonal Skills
• Problem Solving
• Resilience

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12992846

Once the application process is complete, the first two pages of your resume and supporting documentation will be used to determine whether you meet the job qualifications.

All documents above MUST be received by 11:59 pm (Eastern Standard Time) of the closing date of 07/10/2026, to be considered.